What users are saying about
Top Rated
24 Ratings
3 Ratings
Top Rated
24 Ratings
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Score 9.2 out of 100
3 Ratings
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Score 5 out of 100

Feature Set Ratings

    Security

    Crownpeak DQM

    Feature Set Not Supported
    N/A
    9.0

    eZ Platform

    90%
    eZ Platform ranks higher in 1/1 features

    Role-based user permissions

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Platform & Infrastructure

    Crownpeak DQM

    Feature Set Not Supported
    N/A
    8.0

    eZ Platform

    80%
    eZ Platform ranks higher in 2/2 features

    API

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Internationalization / multi-language

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Web Content Creation

    Crownpeak DQM

    Feature Set Not Supported
    N/A
    5.4

    eZ Platform

    54%
    eZ Platform ranks higher in 7/7 features

    WYSIWYG editor

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Code quality / cleanliness

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Admin section

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Page templates

    N/A
    0 Ratings
    3.0
    30%
    1 Rating

    Library of website themes

    N/A
    0 Ratings
    2.0
    20%
    1 Rating

    Publishing workflow

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Form generator

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Web Content Management

    Crownpeak DQM

    Feature Set Not Supported
    N/A
    5.6

    eZ Platform

    56%
    eZ Platform ranks higher in 5/5 features

    Content taxonomy

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    SEO support

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Bulk management

    N/A
    0 Ratings
    2.0
    20%
    1 Rating

    Availability / breadth of extensions

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Community / comment management

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Attribute Ratings

    • Crownpeak Digital Quality Management (DQM) is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.9

    Crownpeak DQM

    89%
    13 Ratings
    6.0

    eZ Platform

    60%
    1 Rating

    Likelihood to Renew

    9.6

    Crownpeak DQM

    96%
    2 Ratings

    eZ Platform

    N/A
    0 Ratings

    Usability

    8.3

    Crownpeak DQM

    83%
    12 Ratings

    eZ Platform

    N/A
    0 Ratings

    Availability

    9.1

    Crownpeak DQM

    91%
    1 Rating

    eZ Platform

    N/A
    0 Ratings

    Performance

    9.1

    Crownpeak DQM

    91%
    1 Rating

    eZ Platform

    N/A
    0 Ratings

    Support Rating

    8.7

    Crownpeak DQM

    87%
    12 Ratings

    eZ Platform

    N/A
    0 Ratings

    Online Training

    9.1

    Crownpeak DQM

    91%
    1 Rating

    eZ Platform

    N/A
    0 Ratings

    Implementation Rating

    9.1

    Crownpeak DQM

    91%
    1 Rating

    eZ Platform

    N/A
    0 Ratings

    Product Scalability

    9.1

    Crownpeak DQM

    91%
    1 Rating

    eZ Platform

    N/A
    0 Ratings

    Likelihood to Recommend

    Crownpeak DQM

    If you have a fully customized cms and have people working on the site with html and css knowledge this is the best tool ever, all specifics can be checked. Using ab tests and optimization services we identify best practices of the website and everywhere the best practices aren't implemented we find using the custom checkpoints. Aspects that cannot be automated via a quick IT solution is turned into a checkpoint and that's great!
    Harrie Vermeulen | TrustRadius Reviewer

    eZ Platform

    For a new site:1. Are there any hosting requirements? eZ Publish works best on a traditional LAMP stack.2. What is the expertise of the development and systems administrations individuals? There should be some PHP development experience and a solid level of Apache and MySQL hosting.3. Who will be managing the content of the site? What is their bandwidth for training? For ongoing content changes?
    Josh Bair | TrustRadius Reviewer

    Pros

    Crownpeak DQM

    • Ensures quality and consistency of content implementation across distributed teams and markets.
    • Quick and easy content updates across global digital ecosystems.
    • Custom checkpoints to identify, highlight and manage business updates across multiple websites (e.g. product detail, terminology, customer messaging, brand updates)
    Andy Wood | TrustRadius Reviewer

    eZ Platform

    • Content Taxonomy: Content is managed in a tree. Though taxonomy vs folksonomy is a near-religious debate among professionals, clients seeing the system for the first time just seem to "get it" more often.
    • Content Flexibility: Common content types such as blog posts and articles are available out of the box. However, customizing these and creating new content types is very easy.
    • Developer Friendly: Developers need only a little PHP experience to get started. Of course being an expert doesn't hurt and opens the door for the development of custom modules.
    Josh Bair | TrustRadius Reviewer

    Cons

    Crownpeak DQM

    • It would be helpful if the Issues page under Website showed the WCAG level for each issue (A, AA, AAA). You currently have to look up the guideline to find the level.
    • There is no indicator that a page is currently being scanned. During a website scan, some of the reports are blank or missing information. Having a notification on the main page showing which websites are being scanned would be helpful.
    • Some ADA compliance items are left off, such as keyboard navigation, tabbing, etc.
    • It doesn't view the websites on mobile devices or if using a screen reader. Some pages or formatting changes depending on resolution. The DQM, from what I have seen, doesn't account for that.
    Charles Adams | TrustRadius Reviewer

    eZ Platform

    • The template language: Outputting content or doing something special with it requires use of the templating language. Myself along with other developers I have trained, found this to be one of the biggest hurdles.
    • Layout of physical files: The system decides what settings files and templates to use based on a hierarchy of modules. The same file can exist in multiple modules and you can find yourself deep within very similar looking folder structures, causing confusion during debugging.
    • Community: eZ has a solid set of community contributors but the gap between it and Drupal or Wordpress is pretty large.
    Josh Bair | TrustRadius Reviewer

    Pricing Details

    Crownpeak DQM

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    eZ Platform

    General

    Free Trial
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Crownpeak DQM

    Crownpeak DQM 9.6
    Based on 2 answers
    We've seen competitors, they're not doing as well of a job as dqm is. It's a wonderful tool and there a huge opportunities for crownpeak
    Harrie Vermeulen | TrustRadius Reviewer

    eZ Platform

    No score
    No answers yet
    No answers on this topic

    Usability

    Crownpeak DQM

    Crownpeak DQM 8.3
    Based on 12 answers
    I had a small learning curve in order to become fluent with the platform as it doesn't work like the other automated accessibility tools that I've used. However, once I was up to speed, I like it better than any of the other tools and find the data more useful, digestible, and relevant.
    Anonymous | TrustRadius Reviewer

    eZ Platform

    No score
    No answers yet
    No answers on this topic

    Reliability and Availability

    Crownpeak DQM

    Crownpeak DQM 9.1
    Based on 1 answer
    Haven't had issues accessing the dashboard when needed.
    Joel Macaluso | TrustRadius Reviewer

    eZ Platform

    No score
    No answers yet
    No answers on this topic

    Performance

    Crownpeak DQM

    Crownpeak DQM 9.1
    Based on 1 answer
    No issues with speed and performance
    Joel Macaluso | TrustRadius Reviewer

    eZ Platform

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Crownpeak DQM

    Crownpeak DQM 8.7
    Based on 12 answers
    Online support [is] always quick to reply and usually [has] a fix ready and implemented within hours. Regular catch-ups with Account Managers [have] ensured that issues are addressed even more quickly, with the ability to see the results within days following a re-crawl of the sites. Suggestions for improvement are always taken on board.
    Nick Spragg | TrustRadius Reviewer

    eZ Platform

    No score
    No answers yet
    No answers on this topic

    Online Training

    Crownpeak DQM

    Crownpeak DQM 9.1
    Based on 1 answer
    Product is straight-forward but the training was helpful and beneficial
    Joel Macaluso | TrustRadius Reviewer

    eZ Platform

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    Crownpeak DQM

    Crownpeak DQM 9.1
    Based on 1 answer
    Ensure that you are ready with a solid process to address issues
    Joel Macaluso | TrustRadius Reviewer

    eZ Platform

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Crownpeak DQM

    Crownpeak Digital Quality Management (DQM) has all the tools in one dashboard for all possible needs of a website to resolve SEO and other issues. Whereas WordPress is more of searching for the right plugin to assist in finding all the issues you might have a need to address.

    Araceli Carrasco | TrustRadius Reviewer

    eZ Platform

    eZ Publish isn't as large in community size and number of installations as other content management systems. However, it's just as capable and met our needs:
    • Developers, system administrators, and project manager can all speak the same language during the development and maintenance cycles of a site.
    • End-user training is very straight-forward.
    • Vendor support is available.
    • Client IT departments can access if need (developers/designers/sysadmins).
    • The community is there (forums) and there are solid contributions (extensions) from both the vendor and the community.
    Josh Bair | TrustRadius Reviewer

    Scalability

    Crownpeak DQM

    Crownpeak DQM 9.1
    Based on 1 answer
    haven't had issues accessing when needed.
    Joel Macaluso | TrustRadius Reviewer

    eZ Platform

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    Crownpeak DQM

    • When driving Customer Care, it was great to be able to add the Autofix tool to the web estate - a quick-win that really drives the accessibility agenda.
    • Building reports off the back of DQM gives senior stakeholders an understanding of the importance of usability and accessibility.
    • The gamification of league tables highlights to stakeholders the areas that need focus and budget in order to improve.
    Anonymous | TrustRadius Reviewer

    eZ Platform

    • Common knowledge: By making eZ a core offering, developers, system administrators, and project managers were able to communicate with each other effectively.
    • Training: Due to its content taxonomy, end-user training often went well.
    • Support: In our case, we had Gold support from eZ Publish which saved time and helped with customizations.
    Josh Bair | TrustRadius Reviewer

    Screenshots

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