Crownpeak Digital Quality Management (DQM) vs. Level Access AMP (Accessibility Management Platform)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Crownpeak DQM
Score 9.2 out of 10
N/A
Crownpeak Digital Quality Manager (DQM) is a digital governance and web content management and monitoring solution designed to support excellent customer experience across all digital touchpoints, supporting web accessibility needs, error catching, SEO best practice, brand compliance, and analytics with benchmarking. Crownpeak DQM can be integrated into an existing CMS.N/A
Level Access AMP (Accessibility Management Platform)
Score 10.0 out of 10
N/A
AMP brings accessibility tools together into one cloud-based platform. AMP pairs their accessibility testing engine with workflows, versatile reporting options, development best practices, and a library of training courses -- allowing organizations to incorporate accessibility into existing development processes. The platform supports all organizational roles from developers and designers to product managers, compliance, and executive leaders so teams can build, test, and maintain…N/A
Pricing
Crownpeak Digital Quality Management (DQM)Level Access AMP (Accessibility Management Platform)
Editions & Modules
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Offerings
Pricing Offerings
Crownpeak DQMLevel Access AMP (Accessibility Management Platform)
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsLevel Access is committed to meeting your Accessibility Management needs. Pricing is available by individual system and service or in preset bundles containing essentials solutions for all aspects of a successful accessibility compliance program. Visit www.levelaccess.com to learn more. Download free tools, request a free Risk Assessment, or contact us to discuss the right solution for you.
More Pricing Information
Community Pulse
Crownpeak Digital Quality Management (DQM)Level Access AMP (Accessibility Management Platform)
Considered Both Products
Crownpeak DQM
Chose Crownpeak Digital Quality Management (DQM)
Having worked on hundreds of accessibility projects across many types and sizes of organizations, my recommendation is that Crownpeak DQM is the most effective automated accessibility testing tool for achieving the end goals of:
  1. Getting teams to successfully complete their …
Level Access AMP (Accessibility Management Platform)

No answer on this topic

Top Pros

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Top Cons

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User Ratings
Crownpeak Digital Quality Management (DQM)Level Access AMP (Accessibility Management Platform)
Likelihood to Recommend
9.2
(13 ratings)
-
(0 ratings)
Likelihood to Renew
9.6
(2 ratings)
-
(0 ratings)
Usability
8.8
(12 ratings)
-
(0 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
8.9
(12 ratings)
-
(0 ratings)
Online Training
9.1
(1 ratings)
-
(0 ratings)
Implementation Rating
9.1
(1 ratings)
-
(0 ratings)
Configurability
7.3
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Crownpeak Digital Quality Management (DQM)Level Access AMP (Accessibility Management Platform)
Likelihood to Recommend
Crownpeak
If you have a fully customized cms and have people working on the site with html and css knowledge this is the best tool ever, all specifics can be checked. Using ab tests and optimization services we identify best practices of the website and everywhere the best practices aren't implemented we find using the custom checkpoints. Aspects that cannot be automated via a quick IT solution is turned into a checkpoint and that's great!
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Level Access
No answers on this topic
Pros
Crownpeak
  • Ensures quality and consistency of content implementation across distributed teams and markets.
  • Quick and easy content updates across global digital ecosystems.
  • Custom checkpoints to identify, highlight and manage business updates across multiple websites (e.g. product detail, terminology, customer messaging, brand updates)
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Level Access
No answers on this topic
Cons
Crownpeak
  • It would be helpful if the Issues page under Website showed the WCAG level for each issue (A, AA, AAA). You currently have to look up the guideline to find the level.
  • There is no indicator that a page is currently being scanned. During a website scan, some of the reports are blank or missing information. Having a notification on the main page showing which websites are being scanned would be helpful.
  • Some ADA compliance items are left off, such as keyboard navigation, tabbing, etc.
  • It doesn't view the websites on mobile devices or if using a screen reader. Some pages or formatting changes depending on resolution. The DQM, from what I have seen, doesn't account for that.
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Level Access
No answers on this topic
Likelihood to Renew
Crownpeak
We've seen competitors, they're not doing as well of a job as dqm is. It's a wonderful tool and there a huge opportunities for crownpeak
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Level Access
No answers on this topic
Usability
Crownpeak
I had a small learning curve in order to become fluent with the platform as it doesn't work like the other automated accessibility tools that I've used. However, once I was up to speed, I like it better than any of the other tools and find the data more useful, digestible, and relevant.
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Level Access
No answers on this topic
Reliability and Availability
Crownpeak
Haven't had issues accessing the dashboard when needed.
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Level Access
No answers on this topic
Performance
Crownpeak
No issues with speed and performance
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Level Access
No answers on this topic
Support Rating
Crownpeak
Online support [is] always quick to reply and usually [has] a fix ready and implemented within hours. Regular catch-ups with Account Managers [have] ensured that issues are addressed even more quickly, with the ability to see the results within days following a re-crawl of the sites. Suggestions for improvement are always taken on board.
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Level Access
No answers on this topic
Online Training
Crownpeak
Product is straight-forward but the training was helpful and beneficial
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Level Access
No answers on this topic
Implementation Rating
Crownpeak
Ensure that you are ready with a solid process to address issues
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Level Access
No answers on this topic
Alternatives Considered
Crownpeak
Crownpeak Digital Quality Management (DQM) has all the tools in one dashboard for all possible needs of a website to resolve SEO and other issues. Whereas WordPress is more of searching for the right plugin to assist in finding all the issues you might have a need to address.

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Level Access
No answers on this topic
Scalability
Crownpeak
haven't had issues accessing when needed.
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Level Access
No answers on this topic
Return on Investment
Crownpeak
  • When driving Customer Care, it was great to be able to add the Autofix tool to the web estate - a quick-win that really drives the accessibility agenda.
  • Building reports off the back of DQM gives senior stakeholders an understanding of the importance of usability and accessibility.
  • The gamification of league tables highlights to stakeholders the areas that need focus and budget in order to improve.
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Level Access
No answers on this topic