Crownpeak Digital Accessibility and Quality vs. Level Access Accessibility Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Crownpeak Digital Accessibility and Quality
Score 9.4 out of 10
N/A
Crownpeak Digital Accessibility and Quality is a digital governance and web content management and monitoring solution designed to support excellent customer experience across all digital touchpoints, supporting web accessibility needs, error catching, SEO best practices, brand compliance, and analytics with benchmarking. Crownpeak Digital Accessibility and Quality can be integrated into an existing CMS.N/A
Level Access Accessibility Platform
Score 10.0 out of 10
N/A
Level Access offers organizations with software, expert managed services, and training solutions to create accessible and legally compliant digital experiences, including websites, mobile apps, digital products, gaming software, and documents. Its technology and tools provide access to advanced testing, monitoring, and reporting, equipping teams with the integrated software needed to manage a comprehensive digital accessibility program at scale. Managed services include access to expert…N/A
Pricing
Crownpeak Digital Accessibility and QualityLevel Access Accessibility Platform
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Crownpeak Digital Accessibility and QualityLevel Access Accessibility Platform
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Crownpeak Digital Accessibility and QualityLevel Access Accessibility Platform
Considered Both Products
Crownpeak Digital Accessibility and Quality
Chose Crownpeak Digital Accessibility and Quality
Having worked on hundreds of accessibility projects across many types and sizes of organizations, my recommendation is that Crownpeak DQM is the most effective automated accessibility testing tool for achieving the end goals of:
  1. Getting teams to successfully complete their …
Level Access Accessibility Platform

No answer on this topic

Top Pros

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Top Cons

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Features
Crownpeak Digital Accessibility and QualityLevel Access Accessibility Platform
Accessibility Testing
Comparison of Accessibility Testing features of Product A and Product B
Crownpeak Digital Accessibility and Quality
6.5
1 Ratings
4% below category average
Level Access Accessibility Platform
-
Ratings
Accessibility Scanning and Assessment6.41 Ratings00 Ratings
Automatic or Scheduled Scanning8.21 Ratings00 Ratings
Automatic Fixes6.41 Ratings00 Ratings
Issue Ranking6.41 Ratings00 Ratings
Manual Auditing Services6.41 Ratings00 Ratings
Compliance Reporting and Tracking6.41 Ratings00 Ratings
HTML and CSS scanning6.41 Ratings00 Ratings
PDF scanning6.41 Ratings00 Ratings
JavaScript scanning6.41 Ratings00 Ratings
Integrations and Interoperability6.41 Ratings00 Ratings
Color/Contrast Analysis6.41 Ratings00 Ratings
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Crownpeak Digital Accessibility and QualityLevel Access Accessibility Platform
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User Ratings
Crownpeak Digital Accessibility and QualityLevel Access Accessibility Platform
Likelihood to Recommend
9.6
(18 ratings)
-
(0 ratings)
Likelihood to Renew
9.6
(2 ratings)
-
(0 ratings)
Usability
9.8
(15 ratings)
-
(0 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
9.7
(15 ratings)
-
(0 ratings)
Online Training
9.1
(1 ratings)
-
(0 ratings)
Implementation Rating
9.1
(2 ratings)
-
(0 ratings)
Configurability
7.3
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Crownpeak Digital Accessibility and QualityLevel Access Accessibility Platform
Likelihood to Recommend
Crownpeak
If you have a fully customized cms and have people working on the site with html and css knowledge this is the best tool ever, all specifics can be checked. Using ab tests and optimization services we identify best practices of the website and everywhere the best practices aren't implemented we find using the custom checkpoints. Aspects that cannot be automated via a quick IT solution is turned into a checkpoint and that's great!
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Level Access
No answers on this topic
Pros
Crownpeak
  • Preconfigured checkpoints to gather a baseline.
  • Reporting at regular intervals to identify pain points.
  • Mapping to WCAGG standard to understand how to resolve errors.
  • Ability to add customized checkpoints to align with messaging changes
  • Aggregating images in a visual repository to scan for relevancy.
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Level Access
No answers on this topic
Cons
Crownpeak
  • It would be helpful if the Issues page under Website showed the WCAG level for each issue (A, AA, AAA). You currently have to look up the guideline to find the level.
  • There is no indicator that a page is currently being scanned. During a website scan, some of the reports are blank or missing information. Having a notification on the main page showing which websites are being scanned would be helpful.
  • Some ADA compliance items are left off, such as keyboard navigation, tabbing, etc.
  • It doesn't view the websites on mobile devices or if using a screen reader. Some pages or formatting changes depending on resolution. The DQM, from what I have seen, doesn't account for that.
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Level Access
No answers on this topic
Likelihood to Renew
Crownpeak
We've seen competitors, they're not doing as well of a job as dqm is. It's a wonderful tool and there a huge opportunities for crownpeak
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Level Access
No answers on this topic
Usability
Crownpeak
I had a small learning curve in order to become fluent with the platform as it doesn't work like the other automated accessibility tools that I've used. However, once I was up to speed, I like it better than any of the other tools and find the data more useful, digestible, and relevant.
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Level Access
No answers on this topic
Reliability and Availability
Crownpeak
Haven't had issues accessing the dashboard when needed.
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Level Access
No answers on this topic
Performance
Crownpeak
No issues with speed and performance
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Level Access
No answers on this topic
Support Rating
Crownpeak
DQM support teams are responsive and knowledgeable, and will spend time working directly with client and agency teams to ensure the best outcomes are achieved. I can't fault the level of input and engagement from Crownpeak support teams across the board.
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Level Access
No answers on this topic
Online Training
Crownpeak
Product is straight-forward but the training was helpful and beneficial
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Level Access
No answers on this topic
Implementation Rating
Crownpeak
The initial process is not clear but after the first cookie banner all others are faster to implement.
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Level Access
No answers on this topic
Alternatives Considered
Crownpeak
One of the most similar solutions to Crownpeak is the Yext tool because it has a good set of functions that can be managed from content to customer experiences, it is fascinating to be able to track all user interactions through users, in the same way as in Crownpeak that allows all users to create digital experiences.
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Level Access
No answers on this topic
Scalability
Crownpeak
haven't had issues accessing when needed.
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Level Access
No answers on this topic
Return on Investment
Crownpeak
  • When driving Customer Care, it was great to be able to add the Autofix tool to the web estate - a quick-win that really drives the accessibility agenda.
  • Building reports off the back of DQM gives senior stakeholders an understanding of the importance of usability and accessibility.
  • The gamification of league tables highlights to stakeholders the areas that need focus and budget in order to improve.
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Level Access
No answers on this topic
ScreenShots

Crownpeak Digital Accessibility and Quality Screenshots

Screenshot of DQM banishes the silos and brings it all together in one powerful but simple to use dashboard, providing visibility and control across all your global digital properties.Screenshot of Do you know what's actually out there on your sites? Take control with a global view of your digital assets.Screenshot of Web accessibility is legally mandated in many countries. We make it easy to ensure compliance and expand audience by adhering to industry best-practice standards for accessible web design.Screenshot of Powerful reports and diagnostic tools provide deep insight across your global web properties, so you can drive improvement, manage risk and react quickly.

Level Access Accessibility Platform Screenshots

Screenshot of The Level Access Platform dashboard, which is a central source for tooling, scanning, monitoring, and reporting. And it’s integrated with familiar systems like Jira and Azure DevOps, flowing smoothly into existing workflows.Screenshot of the monitoring dashboard for the overall Accessibility Health of a website, mobile app, and software. Can be viewed to drill down into actionable insights sorted by severity. Identifies and solves the highest-priority issues first with integrated guidance on how to fix them.Screenshot of A "health score" based on automated scanning, an algorithm continuously evaluates code to identify accessibility errors. The score bases its findings as a baseline to measure improvement over time in the centralized platform.