What users are saying about
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Top Rated
23 Ratings

Crownpeak DQM

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Top Rated
23 Ratings
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Score 9.3 out of 100
8 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Crownpeak DQM

If you have a fully customized cms and have people working on the site with html and css knowledge this is the best tool ever, all specifics can be checked. Using ab tests and optimization services we identify best practices of the website and everywhere the best practices aren't implemented we find using the custom checkpoints. Aspects that cannot be automated via a quick IT solution is turned into a checkpoint and that's great!
Harrie Vermeulen | TrustRadius Reviewer

Ninja Outreach

If your organization is well-developed and you really cannot do everything manually, Ninja Outreach comes to save the day and gives you high-quality records you can use for your campaigns. I would say it is a must-have for blogger outreach on a bigger scale. It also helps with link building and roundup posting.
Kinga Odziemek | TrustRadius Reviewer

Feature Rating Comparison

SEO

Crownpeak DQM
Ninja Outreach
7.0
Backlink management
Crownpeak DQM
Ninja Outreach
7.0
Competitive analysis
Crownpeak DQM
Ninja Outreach
6.0
Task management
Crownpeak DQM
Ninja Outreach
8.0

SEO Channels

Crownpeak DQM
Ninja Outreach
8.0
Local SEO
Crownpeak DQM
Ninja Outreach
8.0

Pros

Crownpeak DQM

  • Ensures quality and consistency of content implementation across distributed teams and markets.
  • Quick and easy content updates across global digital ecosystems.
  • Custom checkpoints to identify, highlight and manage business updates across multiple websites (e.g. product detail, terminology, customer messaging, brand updates)
Andy Wood | TrustRadius Reviewer

Ninja Outreach

  • It easily finds relevant sites and contact information, helping cut down on the time you spend looking for that information.
  • You can segment the contacts into lists very easily, this allows you to stay organized.
  • You can easily export the information via CSV, which is great, so your information doesn't stay siloed.
Anonymous | TrustRadius Reviewer

Cons

Crownpeak DQM

  • It would be helpful if the Issues page under Website showed the WCAG level for each issue (A, AA, AAA). You currently have to look up the guideline to find the level.
  • There is no indicator that a page is currently being scanned. During a website scan, some of the reports are blank or missing information. Having a notification on the main page showing which websites are being scanned would be helpful.
  • Some ADA compliance items are left off, such as keyboard navigation, tabbing, etc.
  • It doesn't view the websites on mobile devices or if using a screen reader. Some pages or formatting changes depending on resolution. The DQM, from what I have seen, doesn't account for that.
Charles Adams | TrustRadius Reviewer

Ninja Outreach

  • Onboarding -- mainly because there are so many features that you can feel overwhelmed.
Kinga Odziemek | TrustRadius Reviewer

Usability

Crownpeak DQM

Crownpeak DQM 8.2
Based on 12 answers
I had a small learning curve in order to become fluent with the platform as it doesn't work like the other automated accessibility tools that I've used. However, once I was up to speed, I like it better than any of the other tools and find the data more useful, digestible, and relevant.
Anonymous | TrustRadius Reviewer

Ninja Outreach

No score
No answers yet
No answers on this topic

Support Rating

Crownpeak DQM

Crownpeak DQM 8.7
Based on 12 answers
The support is ABSOLUTELY astonishing, I myself am working [on] the services side of things and know for a fact that tickets can take some time. The team, however (Parul, Loftus, Amitsing) are doing a [wonderful] task in helping us out. And of course, there's also Lucy who's always happy to jump onto a call to [discuss] certain aspects we might have questions about. Can't grade this any different [than] 10/10.
Harrie Vermeulen | TrustRadius Reviewer

Ninja Outreach

No score
No answers yet
No answers on this topic

Alternatives Considered

Crownpeak DQM

Crownpeak Digital Quality Management (DQM) has all the tools in one dashboard for all possible needs of a website to resolve SEO and other issues. Whereas WordPress is more of searching for the right plugin to assist in finding all the issues you might have a need to address.

Araceli Carrasco | TrustRadius Reviewer

Ninja Outreach

No answers on this topic

Return on Investment

Crownpeak DQM

  • When driving Customer Care, it was great to be able to add the Autofix tool to the web estate - a quick-win that really drives the accessibility agenda.
  • Building reports off the back of DQM gives senior stakeholders an understanding of the importance of usability and accessibility.
  • The gamification of league tables highlights to stakeholders the areas that need focus and budget in order to improve.
Anonymous | TrustRadius Reviewer

Ninja Outreach

  • There's been no negative ROI. The major positive ROI is the time I've gotten back not having to spend a lot of time searching for the right prospects.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Crownpeak DQM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Ninja Outreach

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Crownpeak DQM
8.9
Ninja Outreach
7.7

Usability

Crownpeak DQM
8.2
Ninja Outreach

Support Rating

Crownpeak DQM
8.7
Ninja Outreach

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