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20 Ratings

Crownpeak DQM

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20 Ratings
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Score 9.2 out of 100
13 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

Crownpeak DQM

Crownpeak DQM is suited for any organization looking to include automated accessibility as part of its digital compliance program. It is especially well-suited for organizations with multiple websites that need to understand where they are on their automated accessibility journey across different products, project teams, and brands at any given time.
Anonymous | TrustRadius Reviewer

SALESmanago CDP & Marketing Automation

SALESmanago [CDP & Marketing Automation] is [an] easy-to-use tool the drag and drop e-mail editor in combination with automation workflows create a efficient way of automating your marketing systems. It requires [and] needs to be [integrated] via API.
Joanna Cichoszewska | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Crownpeak DQM
SALESmanago CDP & Marketing Automation
8.4
WYSIWYG email editor
Crownpeak DQM
SALESmanago CDP & Marketing Automation
8.3
Dynamic content
Crownpeak DQM
SALESmanago CDP & Marketing Automation
8.1
Ability to test dynamic content
Crownpeak DQM
SALESmanago CDP & Marketing Automation
7.7
Landing pages
Crownpeak DQM
SALESmanago CDP & Marketing Automation
8.3
A/B testing
Crownpeak DQM
SALESmanago CDP & Marketing Automation
8.8
Mobile optimization
Crownpeak DQM
SALESmanago CDP & Marketing Automation
8.4
Email deliverability reporting
Crownpeak DQM
SALESmanago CDP & Marketing Automation
8.8
List management
Crownpeak DQM
SALESmanago CDP & Marketing Automation
8.8
Triggered drip sequences
Crownpeak DQM
SALESmanago CDP & Marketing Automation
8.6

Lead Management

Crownpeak DQM
SALESmanago CDP & Marketing Automation
8.3
Lead nurturing
Crownpeak DQM
SALESmanago CDP & Marketing Automation
8.8
Lead scoring and grading
Crownpeak DQM
SALESmanago CDP & Marketing Automation
8.6
Data quality management
Crownpeak DQM
SALESmanago CDP & Marketing Automation
7.4
Automated sales alerts and tasks
Crownpeak DQM
SALESmanago CDP & Marketing Automation
8.5

Campaign Management

Crownpeak DQM
SALESmanago CDP & Marketing Automation
8.1
Calendaring
Crownpeak DQM
SALESmanago CDP & Marketing Automation
8.7
Event/webinar marketing
Crownpeak DQM
SALESmanago CDP & Marketing Automation
7.6

Social Media Marketing

Crownpeak DQM
SALESmanago CDP & Marketing Automation
8.1
Social sharing and campaigns
Crownpeak DQM
SALESmanago CDP & Marketing Automation
8.1
Social profile integration
Crownpeak DQM
SALESmanago CDP & Marketing Automation
8.1

Reporting & Analytics

Crownpeak DQM
SALESmanago CDP & Marketing Automation
8.8
Dashboards
Crownpeak DQM
SALESmanago CDP & Marketing Automation
9.1
Standard reports
Crownpeak DQM
SALESmanago CDP & Marketing Automation
8.8
Custom reports
Crownpeak DQM
SALESmanago CDP & Marketing Automation
8.5

Platform & Infrastructure

Crownpeak DQM
SALESmanago CDP & Marketing Automation
8.8
API
Crownpeak DQM
SALESmanago CDP & Marketing Automation
8.3
Role-based workflow & approvals
Crownpeak DQM
SALESmanago CDP & Marketing Automation
8.3
Customizability
Crownpeak DQM
SALESmanago CDP & Marketing Automation
7.6
Integration with Salesforce.com
Crownpeak DQM
SALESmanago CDP & Marketing Automation
8.9
Integration with Microsoft Dynamics CRM
Crownpeak DQM
SALESmanago CDP & Marketing Automation
10.0
Integration with SugarCRM
Crownpeak DQM
SALESmanago CDP & Marketing Automation
10.0

Pros

Crownpeak DQM

  • Ensures quality and consistency of content implementation across distributed teams and markets.
  • Quick and easy content updates across global digital ecosystems.
  • Custom checkpoints to identify, highlight and manage business updates across multiple websites (e.g. product detail, terminology, customer messaging, brand updates)
Andy Wood | TrustRadius Reviewer

SALESmanago CDP & Marketing Automation

  • It's complex, all tools of digital marketing that eCommerce usually needs
  • fast integration
  • implementation of new tools very often
  • Analytics of all tools
  • fast customer support
Aleksandra Guidetti | TrustRadius Reviewer

Cons

Crownpeak DQM

  • It would be helpful if the Issues page under Website showed the WCAG level for each issue (A, AA, AAA). You currently have to look up the guideline to find the level.
  • There is no indicator that a page is currently being scanned. During a website scan, some of the reports are blank or missing information. Having a notification on the main page showing which websites are being scanned would be helpful.
  • Some ADA compliance items are left off, such as keyboard navigation, tabbing, etc.
  • It doesn't view the websites on mobile devices or if using a screen reader. Some pages or formatting changes depending on resolution. The DQM, from what I have seen, doesn't account for that.
Charles Adams | TrustRadius Reviewer

SALESmanago CDP & Marketing Automation

  • Their expansion into the US has not been very successful, and if you are a West Coast customer want training, be prepared to get up at 4 a.m.
  • While their functionality is comparable to competing products there is nothing particularly unique to what they offer
  • Their instructional literature was obviously not produced by people for who English is a first language and they are not particularly English proficient.
Lou Covey | TrustRadius Reviewer

Usability

Crownpeak DQM

Crownpeak DQM 7.8
Based on 10 answers
To be quite honest I am literally addicted to the tool, over the weekend rescans happen and as soon as I wake up on Saturday, Sunday, and Monday new scores have come in that I love to already take a [peek] at. This is just because the tool is so fun to work with and the dashboards give some great insights directly. The only reason why it doesn't score a full ten is [that] there's no way to go back to the homepage when you're on an individual item page and it's not possible to fully customize the dashboard (I'm now keeping track of past scores [through] a manually filled in Excel).
Harrie Vermeulen | TrustRadius Reviewer

SALESmanago CDP & Marketing Automation

No score
No answers yet
No answers on this topic

Support Rating

Crownpeak DQM

Crownpeak DQM 8.6
Based on 10 answers
Online support [is] always quick to reply and usually [has] a fix ready and implemented within hours. Regular catch-ups with Account Managers [have] ensured that issues are addressed even more quickly, with the ability to see the results within days following a re-crawl of the sites. Suggestions for improvement are always taken on board.
Nick Spragg | TrustRadius Reviewer

SALESmanago CDP & Marketing Automation

No score
No answers yet
No answers on this topic

Alternatives Considered

Crownpeak DQM

Crownpeak Digital Quality Management (DQM) has all the tools in one dashboard for all possible needs of a website to resolve SEO and other issues. Whereas WordPress is more of searching for the right plugin to assist in finding all the issues you might have a need to address.

Araceli Carrasco | TrustRadius Reviewer

SALESmanago CDP & Marketing Automation

I highly recommend SALESmanago because it simplifies and automates the work for any business. Unlike many other alternatives on the market, it really is a solution capable of delivering the promised results.
daraban cosmin | TrustRadius Reviewer

Return on Investment

Crownpeak DQM

  • DQM was definitely a positive ROI. We were able to find and fix several issues because of it. This will undoubtedly save us from possible future lawsuits.
  • DQM has gained IT more trust from Legal. They see that we are being proactive when it comes to potential legal issues.
  • DQM has taken some of the guesswork out of development. We can easily identify issues and steps to correct them. It has also given us best practice techniques.
Charles Adams | TrustRadius Reviewer

SALESmanago CDP & Marketing Automation

  • Just cart recovery boosts turnover a lot.
  • 1-1 newsletter with dynamic content is great way to deliver intelligent email marketing.
  • If you make a long term contract there is a big discount.
David Vopelka | TrustRadius Reviewer

Screenshots

Pricing Details

Crownpeak DQM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SALESmanago CDP & Marketing Automation

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
222 USD*

* number of contacts/per month

Rating Summary

Likelihood to Recommend

Crownpeak DQM
8.8
SALESmanago CDP & Marketing Automation
8.3

Usability

Crownpeak DQM
7.8
SALESmanago CDP & Marketing Automation

Support Rating

Crownpeak DQM
8.6
SALESmanago CDP & Marketing Automation

Add comparison