What users are saying about
Top Rated
24 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.2 out of 100
Based on 24 reviews and ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6 out of 100
Based on 3 reviews and ratings
Feature Set Ratings
SEO
Crownpeak DQM
Feature Set Not Supported
N/A
4.9
SambaSaaS
49%
SambaSaaS ranks higher in 8/8 features
SambaSaaS ranks higher in 8/8 features
Keyword analysis
N/A
0 Ratings
6.0
60%
1 Rating
Backlink management
N/A
0 Ratings
5.0
50%
1 Rating
SERP ranking tracking
N/A
0 Ratings
7.0
70%
1 Rating
Page grader
N/A
0 Ratings
5.0
50%
1 Rating
Competitive analysis
N/A
0 Ratings
1.0
10%
1 Rating
Site audit / diagnostics
N/A
0 Ratings
6.0
60%
1 Rating
Site recommendations
N/A
0 Ratings
7.0
70%
1 Rating
Task management
N/A
0 Ratings
2.0
20%
1 Rating
SEO Channels
Crownpeak DQM
Feature Set Not Supported
N/A
6.0
SambaSaaS
60%
SambaSaaS ranks higher in 4/4 features
SambaSaaS ranks higher in 4/4 features
Local SEO
N/A
0 Ratings
7.0
70%
1 Rating
Social SEO
N/A
0 Ratings
7.0
70%
1 Rating
Mobile SEO
N/A
0 Ratings
6.0
60%
1 Rating
Global SEO
N/A
0 Ratings
4.0
40%
1 Rating
SEO Platform & Account Management
Crownpeak DQM
Feature Set Not Supported
N/A
3.5
SambaSaaS
35%
SambaSaaS ranks higher in 2/2 features
SambaSaaS ranks higher in 2/2 features
Multi-domain support
N/A
0 Ratings
4.0
40%
1 Rating
Integration with web analytics tools
N/A
0 Ratings
3.0
30%
1 Rating
Attribute Ratings
- Crownpeak Digital Quality Management (DQM) is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.9
Crownpeak DQM
89%
13 Ratings
6.0
SambaSaaS
60%
2 Ratings
Likelihood to Renew
9.6
Crownpeak DQM
96%
2 Ratings
SambaSaaS
N/A
0 Ratings
Usability
8.3
Crownpeak DQM
83%
12 Ratings
SambaSaaS
N/A
0 Ratings
Availability
9.1
Crownpeak DQM
91%
1 Rating
SambaSaaS
N/A
0 Ratings
Performance
9.1
Crownpeak DQM
91%
1 Rating
SambaSaaS
N/A
0 Ratings
Support Rating
8.7
Crownpeak DQM
87%
12 Ratings
SambaSaaS
N/A
0 Ratings
Online Training
9.1
Crownpeak DQM
91%
1 Rating
SambaSaaS
N/A
0 Ratings
Implementation Rating
9.1
Crownpeak DQM
91%
1 Rating
SambaSaaS
N/A
0 Ratings
Product Scalability
9.1
Crownpeak DQM
91%
1 Rating
SambaSaaS
N/A
0 Ratings
Likelihood to Recommend
Crownpeak DQM
If you have a fully customized cms and have people working on the site with html and css knowledge this is the best tool ever, all specifics can be checked. Using ab tests and optimization services we identify best practices of the website and everywhere the best practices aren't implemented we find using the custom checkpoints. Aspects that cannot be automated via a quick IT solution is turned into a checkpoint and that's great!
Subject Matter Expert (SME)
PhilipsHealth, Wellness and Fitness, 10,001+ employees
SambaSaaS
SambaSaas is a pretty basic system, best used for companies that are just starting to integrate all of their web properties. It would be good for a start-up, but not as much for more mature businesses. The integrations are lacking somewhat and is not as robust as the higher-end platforms.
Director, Client Lead
Havas Media GroupMarketing and Advertising, 5001-10,000 employees
Pros
Crownpeak DQM
- Ensures quality and consistency of content implementation across distributed teams and markets.
- Quick and easy content updates across global digital ecosystems.
- Custom checkpoints to identify, highlight and manage business updates across multiple websites (e.g. product detail, terminology, customer messaging, brand updates)
Director & Co-founder
Renegade AgencyMarketing & Advertising, 11-50 employees
SambaSaaS
- SambaSaaS helps me schedule posts across all my social media accounts and track results in a user-friendly dashboard. I also use it to repost content from authoritative sites in my niche and repost old social media posts.
- SambaSaaS helps me get my blog posts optimized and distributed to popular influencers and top news sites.
- SambaSaaS has geolocated and toll-free SeoSamba tracking phone numbers. This lets me make inbound and outbound phone calls, so that I can contact my clients from anywhere in the world. Each call is tracked and recorded, so I can easily review the calls I made.
- SambaSaaS helps me flag long-tail keywords, access weekly keyword ranking variations via email and view critical queries’ reports. This includes graphical reports and tables for top #1 listing, top 5 rising keywords and newly listed keywords. I also use the keywords opportunities finder tool to determines the potential keywords that can skyrocket my site’s traffic.
- I use SambaSaas to manage and create my referral program. I also use it to create coupons, customer incentives, or miscellaneous delivery options, all of which help motivate my customers to shop in my online store.
- SambaSaaS helps me create and send drip campaign emails to different customer segments. I even use it to customize messages based on cart content and request post-purchase reviews.
- SambaSaaS gives me a quick overview of SEO reports, social network analytics, and important metrics for multiple websites.
- SambaSaaS has a centralized cloud-based interface, which I use to manage my multiple websites.
- SambaSaaS comes with beautifully-designed pre-packed themes that can be downloaded for free.
Digital Marketer
Freelance Writer and BloggerMarketing and Advertising, 1-10 employees
Cons
Crownpeak DQM
- It would be helpful if the Issues page under Website showed the WCAG level for each issue (A, AA, AAA). You currently have to look up the guideline to find the level.
- There is no indicator that a page is currently being scanned. During a website scan, some of the reports are blank or missing information. Having a notification on the main page showing which websites are being scanned would be helpful.
- Some ADA compliance items are left off, such as keyboard navigation, tabbing, etc.
- It doesn't view the websites on mobile devices or if using a screen reader. Some pages or formatting changes depending on resolution. The DQM, from what I have seen, doesn't account for that.
Software Engineer
Murphy Oil USA IncorporatedRetail, 5001-10,000 employees
SambaSaaS
- The interface can be a little more streamlined
- The system has no option of bulk mailing
- Not integrated with all platforms I use
Director, Client Lead
Havas Media GroupMarketing and Advertising, 5001-10,000 employees
Pricing Details
Crownpeak DQM
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Crownpeak DQM Editions & Modules
—
Additional Pricing Details
—SambaSaaS
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$299
Starting Price
$5 per local number
SambaSaaS Editions & Modules
Edition
Standard monthly license | $1091 |
---|---|
Tracking phone number | $52 |
- per domain
- per local number
Additional Pricing Details
You can take advantage of many SambaSaaS features regardless of your website platform. However, SambaSaaS offers even more functionalities when your website is also powered by WordPress, SeoToaster CMS, SeoToaster E-commerce or SeoToaster CRM. SeoSamba offers migration package with or without look & feel re-design, but always including a comprehensive search engine optimization process that is implemented on your behalf. What's unique about it? SeoSamba benchmarks your existing search ranking positions, and offers a 60 days post-release improvement guarantee. Migration packages costs vary usually between $1500 and $2500 range or most small businesses clients.Likelihood to Renew
Crownpeak DQM
Crownpeak DQM 9.6
Based on 2 answers
We've seen competitors, they're not doing as well of a job as dqm is. It's a wonderful tool and there a huge opportunities for crownpeak
Subject Matter Expert (SME)
PhilipsHealth, Wellness and Fitness, 10,001+ employees
SambaSaaS
No score
No answers yet
No answers on this topic
Usability
Crownpeak DQM
Crownpeak DQM 8.3
Based on 12 answers
I had a small learning curve in order to become fluent with the platform as it doesn't work like the other automated accessibility tools that I've used. However, once I was up to speed, I like it better than any of the other tools and find the data more useful, digestible, and relevant.

Verified User
Executive in Corporate
Internet Company, 1-10 employeesSambaSaaS
No score
No answers yet
No answers on this topic
Reliability and Availability
Crownpeak DQM
Crownpeak DQM 9.1
Based on 1 answer
Haven't had issues accessing the dashboard when needed.
Partner, Development Services
iMedia incInternet, 11-50 employees
SambaSaaS
No score
No answers yet
No answers on this topic
Performance
Crownpeak DQM
Crownpeak DQM 9.1
Based on 1 answer
No issues with speed and performance
Partner, Development Services
iMedia incInternet, 11-50 employees
SambaSaaS
No score
No answers yet
No answers on this topic
Support Rating
Crownpeak DQM
Crownpeak DQM 8.7
Based on 12 answers
Online support [is] always quick to reply and usually [has] a fix ready and implemented within hours. Regular catch-ups with Account Managers [have] ensured that issues are addressed even more quickly, with the ability to see the results within days following a re-crawl of the sites. Suggestions for improvement are always taken on board.
Digital Content Manager
Atlanta GroupFinancial Services, 501-1000 employees
SambaSaaS
No score
No answers yet
No answers on this topic
Online Training
Crownpeak DQM
Crownpeak DQM 9.1
Based on 1 answer
Product is straight-forward but the training was helpful and beneficial
Partner, Development Services
iMedia incInternet, 11-50 employees
SambaSaaS
No score
No answers yet
No answers on this topic
Implementation Rating
Crownpeak DQM
Crownpeak DQM 9.1
Based on 1 answer
Ensure that you are ready with a solid process to address issues
Partner, Development Services
iMedia incInternet, 11-50 employees
SambaSaaS
No score
No answers yet
No answers on this topic
Alternatives Considered
Crownpeak DQM
Crownpeak Digital Quality Management (DQM) has all the tools in one dashboard for all possible needs of a website to resolve SEO and other issues. Whereas WordPress is more of searching for the right plugin to assist in finding all the issues you might have a need to address.
Software Development Analyst
Mercury Insurance Services, LLC/AIS InsuranceInformation Services, 1001-5000 employees
SambaSaaS
Both Infusionsoft and SambaSaaS are popular email marketing tools. However, I chose SambaSaaS because it helped me manage multiple websites, social media accounts and create SEO-friendly landing pages
Digital Marketer
Freelance Writer and BloggerMarketing and Advertising, 1-10 employees
Scalability
Crownpeak DQM
Crownpeak DQM 9.1
Based on 1 answer
haven't had issues accessing when needed.
Partner, Development Services
iMedia incInternet, 11-50 employees
SambaSaaS
No score
No answers yet
No answers on this topic
Return on Investment
Crownpeak DQM
- When driving Customer Care, it was great to be able to add the Autofix tool to the web estate - a quick-win that really drives the accessibility agenda.
- Building reports off the back of DQM gives senior stakeholders an understanding of the importance of usability and accessibility.
- The gamification of league tables highlights to stakeholders the areas that need focus and budget in order to improve.

Verified User
Manager in Marketing
Financial Services Company, 1001-5000 employeesSambaSaaS
- Overall neutral impact to ROI
- Utilized for a test to limit risk
- Solved basic business objectives
Director, Client Lead
Havas Media GroupMarketing and Advertising, 5001-10,000 employees