What users are saying about
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20 Ratings
3 Ratings

Crownpeak DQM

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20 Ratings
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Score 9.2 out of 100
3 Ratings
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Score 6 out of 100

Likelihood to Recommend

Crownpeak DQM

Crownpeak DQM is suited for any organization looking to include automated accessibility as part of its digital compliance program. It is especially well-suited for organizations with multiple websites that need to understand where they are on their automated accessibility journey across different products, project teams, and brands at any given time.
Anonymous | TrustRadius Reviewer

SambaSaaS

SambaSaas is a pretty basic system, best used for companies that are just starting to integrate all of their web properties. It would be good for a start-up, but not as much for more mature businesses. The integrations are lacking somewhat and is not as robust as the higher-end platforms.
Joseph Alleruzzo | TrustRadius Reviewer

Feature Rating Comparison

SEO

Crownpeak DQM
SambaSaaS
4.9
Keyword analysis
Crownpeak DQM
SambaSaaS
6.0
Backlink management
Crownpeak DQM
SambaSaaS
5.0
SERP ranking tracking
Crownpeak DQM
SambaSaaS
7.0
Page grader
Crownpeak DQM
SambaSaaS
5.0
Competitive analysis
Crownpeak DQM
SambaSaaS
1.0
Site audit / diagnostics
Crownpeak DQM
SambaSaaS
6.0
Site recommendations
Crownpeak DQM
SambaSaaS
7.0
Task management
Crownpeak DQM
SambaSaaS
2.0

SEO Channels

Crownpeak DQM
SambaSaaS
6.0
Local SEO
Crownpeak DQM
SambaSaaS
7.0
Social SEO
Crownpeak DQM
SambaSaaS
7.0
Mobile SEO
Crownpeak DQM
SambaSaaS
6.0
Global SEO
Crownpeak DQM
SambaSaaS
4.0

SEO Platform & Account Management

Crownpeak DQM
SambaSaaS
3.5
Multi-domain support
Crownpeak DQM
SambaSaaS
4.0
Integration with web analytics tools
Crownpeak DQM
SambaSaaS
3.0

Pros

Crownpeak DQM

  • Ensures quality and consistency of content implementation across distributed teams and markets.
  • Quick and easy content updates across global digital ecosystems.
  • Custom checkpoints to identify, highlight and manage business updates across multiple websites (e.g. product detail, terminology, customer messaging, brand updates)
Andy Wood | TrustRadius Reviewer

SambaSaaS

  • SambaSaaS helps me schedule posts across all my social media accounts and track results in a user-friendly dashboard. I also use it to repost content from authoritative sites in my niche and repost old social media posts.
  • SambaSaaS helps me get my blog posts optimized and distributed to popular influencers and top news sites.
  • SambaSaaS has geolocated and toll-free SeoSamba tracking phone numbers. This lets me make inbound and outbound phone calls, so that I can contact my clients from anywhere in the world. Each call is tracked and recorded, so I can easily review the calls I made.
  • SambaSaaS helps me flag long-tail keywords, access weekly keyword ranking variations via email and view critical queries’ reports. This includes graphical reports and tables for top #1 listing, top 5 rising keywords and newly listed keywords. I also use the keywords opportunities finder tool to determines the potential keywords that can skyrocket my site’s traffic.
  • I use SambaSaas to manage and create my referral program. I also use it to create coupons, customer incentives, or miscellaneous delivery options, all of which help motivate my customers to shop in my online store.
  • SambaSaaS helps me create and send drip campaign emails to different customer segments. I even use it to customize messages based on cart content and request post-purchase reviews.
  • SambaSaaS gives me a quick overview of SEO reports, social network analytics, and important metrics for multiple websites.
  • SambaSaaS has a centralized cloud-based interface, which I use to manage my multiple websites.
  • SambaSaaS comes with beautifully-designed pre-packed themes that can be downloaded for free.
Monique Danao | TrustRadius Reviewer

Cons

Crownpeak DQM

  • It would be helpful if the Issues page under Website showed the WCAG level for each issue (A, AA, AAA). You currently have to look up the guideline to find the level.
  • There is no indicator that a page is currently being scanned. During a website scan, some of the reports are blank or missing information. Having a notification on the main page showing which websites are being scanned would be helpful.
  • Some ADA compliance items are left off, such as keyboard navigation, tabbing, etc.
  • It doesn't view the websites on mobile devices or if using a screen reader. Some pages or formatting changes depending on resolution. The DQM, from what I have seen, doesn't account for that.
Charles Adams | TrustRadius Reviewer

SambaSaaS

  • The interface can be a little more streamlined
  • The system has no option of bulk mailing
  • Not integrated with all platforms I use
Joseph Alleruzzo | TrustRadius Reviewer

Usability

Crownpeak DQM

Crownpeak DQM 7.8
Based on 10 answers
To be quite honest I am literally addicted to the tool, over the weekend rescans happen and as soon as I wake up on Saturday, Sunday, and Monday new scores have come in that I love to already take a [peek] at. This is just because the tool is so fun to work with and the dashboards give some great insights directly. The only reason why it doesn't score a full ten is [that] there's no way to go back to the homepage when you're on an individual item page and it's not possible to fully customize the dashboard (I'm now keeping track of past scores [through] a manually filled in Excel).
Harrie Vermeulen | TrustRadius Reviewer

SambaSaaS

No score
No answers yet
No answers on this topic

Support Rating

Crownpeak DQM

Crownpeak DQM 8.6
Based on 10 answers
Online support [is] always quick to reply and usually [has] a fix ready and implemented within hours. Regular catch-ups with Account Managers [have] ensured that issues are addressed even more quickly, with the ability to see the results within days following a re-crawl of the sites. Suggestions for improvement are always taken on board.
Nick Spragg | TrustRadius Reviewer

SambaSaaS

No score
No answers yet
No answers on this topic

Alternatives Considered

Crownpeak DQM

Crownpeak Digital Quality Management (DQM) has all the tools in one dashboard for all possible needs of a website to resolve SEO and other issues. Whereas WordPress is more of searching for the right plugin to assist in finding all the issues you might have a need to address.

Araceli Carrasco | TrustRadius Reviewer

SambaSaaS

Both Infusionsoft and SambaSaaS are popular email marketing tools. However, I chose SambaSaaS because it helped me manage multiple websites, social media accounts and create SEO-friendly landing pages
Monique Danao | TrustRadius Reviewer

Return on Investment

Crownpeak DQM

  • DQM was definitely a positive ROI. We were able to find and fix several issues because of it. This will undoubtedly save us from possible future lawsuits.
  • DQM has gained IT more trust from Legal. They see that we are being proactive when it comes to potential legal issues.
  • DQM has taken some of the guesswork out of development. We can easily identify issues and steps to correct them. It has also given us best practice techniques.
Charles Adams | TrustRadius Reviewer

SambaSaaS

  • Overall neutral impact to ROI
  • Utilized for a test to limit risk
  • Solved basic business objectives
Joseph Alleruzzo | TrustRadius Reviewer

Screenshots

Pricing Details

Crownpeak DQM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Crownpeak DQM Editions & Modules

Additional Pricing Details

SambaSaaS

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$299*

* per installation

SambaSaaS Editions & Modules

Edition
Standard monthly license$1091
Tracking phone number$52
  1. per domain
  2. per local number
Additional Pricing Details
You can take advantage of many SambaSaaS features regardless of your website platform. However, SambaSaaS offers even more functionalities when your website is also powered by WordPress, SeoToaster CMS, SeoToaster E-commerce or SeoToaster CRM. SeoSamba offers migration package with or without look & feel re-design, but always including a comprehensive search engine optimization process that is implemented on your behalf. What's unique about it? SeoSamba benchmarks your existing search ranking positions, and offers a 60 days post-release improvement guarantee. Migration packages costs vary usually between $1500 and $2500 range or most small businesses clients.

Rating Summary

Likelihood to Recommend

Crownpeak DQM
8.8
SambaSaaS
6.0

Usability

Crownpeak DQM
7.8
SambaSaaS

Support Rating

Crownpeak DQM
8.6
SambaSaaS

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