Crownpeak DQM vs SambaSaaS

• Ensures quality and consistency of content implementation across distributed teams and markets.
• Quick and easy content updates across global digital ecosystems.
• Custom checkpoints to identify, highlight and manage business updates across multiple websites (e.g. product detail, terminology, customer messaging, brand updates)

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• SambaSaaS helps me schedule posts across all my social media accounts and track results in a user-friendly dashboard. I also use it to repost content from authoritative sites in my niche and repost old social media posts.
• SambaSaaS helps me get my blog posts optimized and distributed to popular influencers and top news sites.
• SambaSaaS has geolocated and toll-free SeoSamba tracking phone numbers. This lets me make inbound and outbound phone calls, so that I can contact my clients from anywhere in the world. Each call is tracked and recorded, so I can easily review the calls I made.
• SambaSaaS helps me flag long-tail keywords, access weekly keyword ranking variations via email and view critical queries’ reports. This includes graphical reports and tables for top #1 listing, top 5 rising keywords and newly listed keywords. I also use the keywords opportunities finder tool to determines the potential keywords that can skyrocket my site’s traffic.
• I use SambaSaas to manage and create my referral program. I also use it to create coupons, customer incentives, or miscellaneous delivery options, all of which help motivate my customers to shop in my online store.
• SambaSaaS helps me create and send drip campaign emails to different customer segments. I even use it to customize messages based on cart content and request post-purchase reviews.
• SambaSaaS gives me a quick overview of SEO reports, social network analytics, and important metrics for multiple websites.
• SambaSaaS has a centralized cloud-based interface, which I use to manage my multiple websites.
• SambaSaaS comes with beautifully-designed pre-packed themes that can be downloaded for free.

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• It would be helpful if the Issues page under Website showed the WCAG level for each issue (A, AA, AAA). You currently have to look up the guideline to find the level.
• There is no indicator that a page is currently being scanned. During a website scan, some of the reports are blank or missing information. Having a notification on the main page showing which websites are being scanned would be helpful.
• Some ADA compliance items are left off, such as keyboard navigation, tabbing, etc.
• It doesn't view the websites on mobile devices or if using a screen reader. Some pages or formatting changes depending on resolution. The DQM, from what I have seen, doesn't account for that.

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• The interface can be a little more streamlined
• The system has no option of bulk mailing
• Not integrated with all platforms I use

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• When driving Customer Care, it was great to be able to add the Autofix tool to the web estate - a quick-win that really drives the accessibility agenda.
• Building reports off the back of DQM gives senior stakeholders an understanding of the importance of usability and accessibility.
• The gamification of league tables highlights to stakeholders the areas that need focus and budget in order to improve.

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• Overall neutral impact to ROI
• Utilized for a test to limit risk
• Solved basic business objectives

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