What users are saying about
Top Rated
24 Ratings
3 Ratings
Top Rated
24 Ratings
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Score 9.2 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6 out of 100

Feature Set Ratings

    SEO

    Crownpeak DQM

    Feature Set Not Supported
    N/A
    4.9

    SambaSaaS

    49%
    SambaSaaS ranks higher in 8/8 features

    Keyword analysis

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Backlink management

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    SERP ranking tracking

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Page grader

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Competitive analysis

    N/A
    0 Ratings
    1.0
    10%
    1 Rating

    Site audit / diagnostics

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Site recommendations

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Task management

    N/A
    0 Ratings
    2.0
    20%
    1 Rating

    SEO Channels

    Crownpeak DQM

    Feature Set Not Supported
    N/A
    6.0

    SambaSaaS

    60%
    SambaSaaS ranks higher in 4/4 features

    Local SEO

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Social SEO

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Mobile SEO

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Global SEO

    N/A
    0 Ratings
    4.0
    40%
    1 Rating

    SEO Platform & Account Management

    Crownpeak DQM

    Feature Set Not Supported
    N/A
    3.5

    SambaSaaS

    35%
    SambaSaaS ranks higher in 2/2 features

    Multi-domain support

    N/A
    0 Ratings
    4.0
    40%
    1 Rating

    Integration with web analytics tools

    N/A
    0 Ratings
    3.0
    30%
    1 Rating

    Attribute Ratings

    • Crownpeak Digital Quality Management (DQM) is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.9

    Crownpeak DQM

    89%
    13 Ratings
    6.0

    SambaSaaS

    60%
    2 Ratings

    Likelihood to Renew

    9.6

    Crownpeak DQM

    96%
    2 Ratings

    SambaSaaS

    N/A
    0 Ratings

    Usability

    8.3

    Crownpeak DQM

    83%
    12 Ratings

    SambaSaaS

    N/A
    0 Ratings

    Availability

    9.1

    Crownpeak DQM

    91%
    1 Rating

    SambaSaaS

    N/A
    0 Ratings

    Performance

    9.1

    Crownpeak DQM

    91%
    1 Rating

    SambaSaaS

    N/A
    0 Ratings

    Support Rating

    8.7

    Crownpeak DQM

    87%
    12 Ratings

    SambaSaaS

    N/A
    0 Ratings

    Online Training

    9.1

    Crownpeak DQM

    91%
    1 Rating

    SambaSaaS

    N/A
    0 Ratings

    Implementation Rating

    9.1

    Crownpeak DQM

    91%
    1 Rating

    SambaSaaS

    N/A
    0 Ratings

    Product Scalability

    9.1

    Crownpeak DQM

    91%
    1 Rating

    SambaSaaS

    N/A
    0 Ratings

    Likelihood to Recommend

    Crownpeak DQM

    If you have a fully customized cms and have people working on the site with html and css knowledge this is the best tool ever, all specifics can be checked. Using ab tests and optimization services we identify best practices of the website and everywhere the best practices aren't implemented we find using the custom checkpoints. Aspects that cannot be automated via a quick IT solution is turned into a checkpoint and that's great!
    Harrie Vermeulen | TrustRadius Reviewer

    SambaSaaS

    SambaSaas is a pretty basic system, best used for companies that are just starting to integrate all of their web properties. It would be good for a start-up, but not as much for more mature businesses. The integrations are lacking somewhat and is not as robust as the higher-end platforms.
    Joseph Alleruzzo | TrustRadius Reviewer

    Pros

    Crownpeak DQM

    • Ensures quality and consistency of content implementation across distributed teams and markets.
    • Quick and easy content updates across global digital ecosystems.
    • Custom checkpoints to identify, highlight and manage business updates across multiple websites (e.g. product detail, terminology, customer messaging, brand updates)
    Andy Wood | TrustRadius Reviewer

    SambaSaaS

    • SambaSaaS helps me schedule posts across all my social media accounts and track results in a user-friendly dashboard. I also use it to repost content from authoritative sites in my niche and repost old social media posts.
    • SambaSaaS helps me get my blog posts optimized and distributed to popular influencers and top news sites.
    • SambaSaaS has geolocated and toll-free SeoSamba tracking phone numbers. This lets me make inbound and outbound phone calls, so that I can contact my clients from anywhere in the world. Each call is tracked and recorded, so I can easily review the calls I made.
    • SambaSaaS helps me flag long-tail keywords, access weekly keyword ranking variations via email and view critical queries’ reports. This includes graphical reports and tables for top #1 listing, top 5 rising keywords and newly listed keywords. I also use the keywords opportunities finder tool to determines the potential keywords that can skyrocket my site’s traffic.
    • I use SambaSaas to manage and create my referral program. I also use it to create coupons, customer incentives, or miscellaneous delivery options, all of which help motivate my customers to shop in my online store.
    • SambaSaaS helps me create and send drip campaign emails to different customer segments. I even use it to customize messages based on cart content and request post-purchase reviews.
    • SambaSaaS gives me a quick overview of SEO reports, social network analytics, and important metrics for multiple websites.
    • SambaSaaS has a centralized cloud-based interface, which I use to manage my multiple websites.
    • SambaSaaS comes with beautifully-designed pre-packed themes that can be downloaded for free.
    Monique Danao | TrustRadius Reviewer

    Cons

    Crownpeak DQM

    • It would be helpful if the Issues page under Website showed the WCAG level for each issue (A, AA, AAA). You currently have to look up the guideline to find the level.
    • There is no indicator that a page is currently being scanned. During a website scan, some of the reports are blank or missing information. Having a notification on the main page showing which websites are being scanned would be helpful.
    • Some ADA compliance items are left off, such as keyboard navigation, tabbing, etc.
    • It doesn't view the websites on mobile devices or if using a screen reader. Some pages or formatting changes depending on resolution. The DQM, from what I have seen, doesn't account for that.
    Charles Adams | TrustRadius Reviewer

    SambaSaaS

    • The interface can be a little more streamlined
    • The system has no option of bulk mailing
    • Not integrated with all platforms I use
    Joseph Alleruzzo | TrustRadius Reviewer

    Pricing Details

    Crownpeak DQM

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Crownpeak DQM Editions & Modules

    Additional Pricing Details

    SambaSaaS

    General

    Free Trial
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional
    $299

    Starting Price

    $5 per local number

    SambaSaaS Editions & Modules

    Edition
    Standard monthly license$1091
    Tracking phone number$52
    1. per domain
    2. per local number
    Additional Pricing Details
    You can take advantage of many SambaSaaS features regardless of your website platform. However, SambaSaaS offers even more functionalities when your website is also powered by WordPress, SeoToaster CMS, SeoToaster E-commerce or SeoToaster CRM. SeoSamba offers migration package with or without look & feel re-design, but always including a comprehensive search engine optimization process that is implemented on your behalf. What's unique about it? SeoSamba benchmarks your existing search ranking positions, and offers a 60 days post-release improvement guarantee. Migration packages costs vary usually between $1500 and $2500 range or most small businesses clients.

    Likelihood to Renew

    Crownpeak DQM

    Crownpeak DQM 9.6
    Based on 2 answers
    We've seen competitors, they're not doing as well of a job as dqm is. It's a wonderful tool and there a huge opportunities for crownpeak
    Harrie Vermeulen | TrustRadius Reviewer

    SambaSaaS

    No score
    No answers yet
    No answers on this topic

    Usability

    Crownpeak DQM

    Crownpeak DQM 8.3
    Based on 12 answers
    I had a small learning curve in order to become fluent with the platform as it doesn't work like the other automated accessibility tools that I've used. However, once I was up to speed, I like it better than any of the other tools and find the data more useful, digestible, and relevant.
    Anonymous | TrustRadius Reviewer

    SambaSaaS

    No score
    No answers yet
    No answers on this topic

    Reliability and Availability

    Crownpeak DQM

    Crownpeak DQM 9.1
    Based on 1 answer
    Haven't had issues accessing the dashboard when needed.
    Joel Macaluso | TrustRadius Reviewer

    SambaSaaS

    No score
    No answers yet
    No answers on this topic

    Performance

    Crownpeak DQM

    Crownpeak DQM 9.1
    Based on 1 answer
    No issues with speed and performance
    Joel Macaluso | TrustRadius Reviewer

    SambaSaaS

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Crownpeak DQM

    Crownpeak DQM 8.7
    Based on 12 answers
    Online support [is] always quick to reply and usually [has] a fix ready and implemented within hours. Regular catch-ups with Account Managers [have] ensured that issues are addressed even more quickly, with the ability to see the results within days following a re-crawl of the sites. Suggestions for improvement are always taken on board.
    Nick Spragg | TrustRadius Reviewer

    SambaSaaS

    No score
    No answers yet
    No answers on this topic

    Online Training

    Crownpeak DQM

    Crownpeak DQM 9.1
    Based on 1 answer
    Product is straight-forward but the training was helpful and beneficial
    Joel Macaluso | TrustRadius Reviewer

    SambaSaaS

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    Crownpeak DQM

    Crownpeak DQM 9.1
    Based on 1 answer
    Ensure that you are ready with a solid process to address issues
    Joel Macaluso | TrustRadius Reviewer

    SambaSaaS

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Crownpeak DQM

    Crownpeak Digital Quality Management (DQM) has all the tools in one dashboard for all possible needs of a website to resolve SEO and other issues. Whereas WordPress is more of searching for the right plugin to assist in finding all the issues you might have a need to address.

    Araceli Carrasco | TrustRadius Reviewer

    SambaSaaS

    Both Infusionsoft and SambaSaaS are popular email marketing tools. However, I chose SambaSaaS because it helped me manage multiple websites, social media accounts and create SEO-friendly landing pages
    Monique Danao | TrustRadius Reviewer

    Scalability

    Crownpeak DQM

    Crownpeak DQM 9.1
    Based on 1 answer
    haven't had issues accessing when needed.
    Joel Macaluso | TrustRadius Reviewer

    SambaSaaS

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    Crownpeak DQM

    • When driving Customer Care, it was great to be able to add the Autofix tool to the web estate - a quick-win that really drives the accessibility agenda.
    • Building reports off the back of DQM gives senior stakeholders an understanding of the importance of usability and accessibility.
    • The gamification of league tables highlights to stakeholders the areas that need focus and budget in order to improve.
    Anonymous | TrustRadius Reviewer

    SambaSaaS

    • Overall neutral impact to ROI
    • Utilized for a test to limit risk
    • Solved basic business objectives
    Joseph Alleruzzo | TrustRadius Reviewer

    Screenshots

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