What users are saying about
Top Rated
24 Ratings
21 Ratings
Top Rated
24 Ratings
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Score 9.2 out of 100
21 Ratings
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Score 8.3 out of 100

Feature Set Ratings

    SEO

    Crownpeak DQM

    Feature Set Not Supported
    N/A
    8.3

    Serpstat

    83%
    Serpstat ranks higher in 7/7 features

    Keyword analysis

    N/A
    0 Ratings
    8.8
    88%
    8 Ratings

    Backlink management

    N/A
    0 Ratings
    8.0
    80%
    7 Ratings

    SERP ranking tracking

    N/A
    0 Ratings
    9.0
    90%
    8 Ratings

    Page grader

    N/A
    0 Ratings
    8.0
    80%
    7 Ratings

    Competitive analysis

    N/A
    0 Ratings
    7.8
    78%
    8 Ratings

    Site audit / diagnostics

    N/A
    0 Ratings
    8.2
    82%
    8 Ratings

    Site recommendations

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    SEO Channels

    Crownpeak DQM

    Feature Set Not Supported
    N/A
    8.0

    Serpstat

    80%
    Serpstat ranks higher in 4/4 features

    Local SEO

    N/A
    0 Ratings
    8.8
    88%
    8 Ratings

    Social SEO

    N/A
    0 Ratings
    7.1
    71%
    5 Ratings

    Mobile SEO

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Global SEO

    N/A
    0 Ratings
    8.2
    82%
    8 Ratings

    SEO Platform & Account Management

    Crownpeak DQM

    Feature Set Not Supported
    N/A
    7.7

    Serpstat

    77%
    Serpstat ranks higher in 2/2 features

    Multi-domain support

    N/A
    0 Ratings
    10.0
    100%
    7 Ratings

    Integration with web analytics tools

    N/A
    0 Ratings
    5.4
    54%
    4 Ratings

    Attribute Ratings

    • Crownpeak Digital Quality Management (DQM) is rated higher in 1 area: Likelihood to Recommend
    • Serpstat is rated higher in 1 area: Support Rating

    Likelihood to Recommend

    8.9

    Crownpeak DQM

    89%
    13 Ratings
    8.0

    Serpstat

    80%
    8 Ratings

    Likelihood to Renew

    9.6

    Crownpeak DQM

    96%
    2 Ratings

    Serpstat

    N/A
    0 Ratings

    Usability

    8.3

    Crownpeak DQM

    83%
    12 Ratings

    Serpstat

    N/A
    0 Ratings

    Availability

    9.1

    Crownpeak DQM

    91%
    1 Rating

    Serpstat

    N/A
    0 Ratings

    Performance

    9.1

    Crownpeak DQM

    91%
    1 Rating

    Serpstat

    N/A
    0 Ratings

    Support Rating

    8.7

    Crownpeak DQM

    87%
    12 Ratings
    10.0

    Serpstat

    100%
    2 Ratings

    Online Training

    9.1

    Crownpeak DQM

    91%
    1 Rating

    Serpstat

    N/A
    0 Ratings

    Implementation Rating

    9.1

    Crownpeak DQM

    91%
    1 Rating

    Serpstat

    N/A
    0 Ratings

    Product Scalability

    9.1

    Crownpeak DQM

    91%
    1 Rating

    Serpstat

    N/A
    0 Ratings

    Likelihood to Recommend

    Crownpeak DQM

    If you have a fully customized cms and have people working on the site with html and css knowledge this is the best tool ever, all specifics can be checked. Using ab tests and optimization services we identify best practices of the website and everywhere the best practices aren't implemented we find using the custom checkpoints. Aspects that cannot be automated via a quick IT solution is turned into a checkpoint and that's great!
    Harrie Vermeulen | TrustRadius Reviewer

    Serpstat

    If you are looking for an affordable all-in-one SEO tool to manage multiple websites then Serpstat is a great option. It is not the best in category for any one feature, but it offers a wide range of very good SEO tools, all housed in a single app. If you are serious with SEO, this will not be your only tool but it will save you the cost and trouble of managing several different SEO monthly subscriptions for various tools.
    Gary Shouldis | TrustRadius Reviewer

    Pros

    Crownpeak DQM

    • Ensures quality and consistency of content implementation across distributed teams and markets.
    • Quick and easy content updates across global digital ecosystems.
    • Custom checkpoints to identify, highlight and manage business updates across multiple websites (e.g. product detail, terminology, customer messaging, brand updates)
    Andy Wood | TrustRadius Reviewer

    Serpstat

    • Serpstat has an incredible Chrome extension. It allows us to perform an on-page analysis, domain analysis, and look at on-page SEO parameters. Rather than logging into Serpstat I'm easily able to access and view competitor and our own analytics at a moment's notice.
    • We love using the organic keyword tool to help us track keyword positions over time and benchmark against ourselves and our competitors. These reports also give a dashboard view of all keywords, along with keyword volume, keyword competition, and the average cost per keyword.
    • Being a global company it's important to not only view rankings in the US, but other major countries as well. With Serpstat we are able to view how our website performs all around the world.
    Sam Lepak | TrustRadius Reviewer

    Cons

    Crownpeak DQM

    • It would be helpful if the Issues page under Website showed the WCAG level for each issue (A, AA, AAA). You currently have to look up the guideline to find the level.
    • There is no indicator that a page is currently being scanned. During a website scan, some of the reports are blank or missing information. Having a notification on the main page showing which websites are being scanned would be helpful.
    • Some ADA compliance items are left off, such as keyboard navigation, tabbing, etc.
    • It doesn't view the websites on mobile devices or if using a screen reader. Some pages or formatting changes depending on resolution. The DQM, from what I have seen, doesn't account for that.
    Charles Adams | TrustRadius Reviewer

    Serpstat

    • As a complete product, Serpstat stands with other industry tools. Keyword data is good, but again, as someone who purchased a basic plan to demo the product, limited information really turns me away.
    • Compared to other industry tools, Serpstat is literally right in the middle. There doesn't seem to be any differentiation that makes it stand out against Ahrefs or SEMRush. Perhaps something exclusive to Serpstat would make the product more alluring.
    • Share counting doesn't seem too useful, especially as an SEO tool. The content marketing tools are going in the right path, but do not provide enough information to really be useful.
    Mitch Lee | TrustRadius Reviewer

    Pricing Details

    Crownpeak DQM

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Crownpeak DQM Editions & Modules

    Additional Pricing Details

    Serpstat

    General

    Free Trial
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    Optional
    $69

    Starting Price

    $69 per month

    Serpstat Editions & Modules

    Edition
    Lite$691
    Standart$1491
    Advanced$2991
    Enterprise$4991
    1. per month
    Additional Pricing Details
    Big enterprises have specific demands: aside from our self-service-model we offer specific services to enterprise customers. We’ll find an ultimate solution, that will fit your unique needs and benefit your business. If you would like to learn more, please contact us.

    Likelihood to Renew

    Crownpeak DQM

    Crownpeak DQM 9.6
    Based on 2 answers
    We've seen competitors, they're not doing as well of a job as dqm is. It's a wonderful tool and there a huge opportunities for crownpeak
    Harrie Vermeulen | TrustRadius Reviewer

    Serpstat

    No score
    No answers yet
    No answers on this topic

    Usability

    Crownpeak DQM

    Crownpeak DQM 8.3
    Based on 12 answers
    I had a small learning curve in order to become fluent with the platform as it doesn't work like the other automated accessibility tools that I've used. However, once I was up to speed, I like it better than any of the other tools and find the data more useful, digestible, and relevant.
    Anonymous | TrustRadius Reviewer

    Serpstat

    No score
    No answers yet
    No answers on this topic

    Reliability and Availability

    Crownpeak DQM

    Crownpeak DQM 9.1
    Based on 1 answer
    Haven't had issues accessing the dashboard when needed.
    Joel Macaluso | TrustRadius Reviewer

    Serpstat

    No score
    No answers yet
    No answers on this topic

    Performance

    Crownpeak DQM

    Crownpeak DQM 9.1
    Based on 1 answer
    No issues with speed and performance
    Joel Macaluso | TrustRadius Reviewer

    Serpstat

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Crownpeak DQM

    Crownpeak DQM 8.7
    Based on 12 answers
    Online support [is] always quick to reply and usually [has] a fix ready and implemented within hours. Regular catch-ups with Account Managers [have] ensured that issues are addressed even more quickly, with the ability to see the results within days following a re-crawl of the sites. Suggestions for improvement are always taken on board.
    Nick Spragg | TrustRadius Reviewer

    Serpstat

    Serpstat 10.0
    Based on 2 answers
    I believe I've only contacted support once because I had a question about access to a feature, and they told me it wasn't available on the plan I was on. No big deal, they were polite and prompt to respond and answered my question to my satisfaction. I haven't had any real issues with the software, so I haven't needed much in the way of support outside of that question, but I have no reason to believe their support wouldn't be helpful in more pressing situations.
    Drew Harrison | TrustRadius Reviewer

    Online Training

    Crownpeak DQM

    Crownpeak DQM 9.1
    Based on 1 answer
    Product is straight-forward but the training was helpful and beneficial
    Joel Macaluso | TrustRadius Reviewer

    Serpstat

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    Crownpeak DQM

    Crownpeak DQM 9.1
    Based on 1 answer
    Ensure that you are ready with a solid process to address issues
    Joel Macaluso | TrustRadius Reviewer

    Serpstat

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Crownpeak DQM

    Crownpeak Digital Quality Management (DQM) has all the tools in one dashboard for all possible needs of a website to resolve SEO and other issues. Whereas WordPress is more of searching for the right plugin to assist in finding all the issues you might have a need to address.

    Araceli Carrasco | TrustRadius Reviewer

    Serpstat

    I have used Google Analytics and found it to be good, but limiting. Serpstat does have a much more transparent way to identify, and examine the wealth of SEO links that my sites have. I've tried a few other free programs online for tracking ranks and I looked into other paid versions for SEO tracking. None of them had a good balance between value for money paid. Serpstat finds a good home in value and return.
    Tim Mack | TrustRadius Reviewer

    Scalability

    Crownpeak DQM

    Crownpeak DQM 9.1
    Based on 1 answer
    haven't had issues accessing when needed.
    Joel Macaluso | TrustRadius Reviewer

    Serpstat

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    Crownpeak DQM

    • When driving Customer Care, it was great to be able to add the Autofix tool to the web estate - a quick-win that really drives the accessibility agenda.
    • Building reports off the back of DQM gives senior stakeholders an understanding of the importance of usability and accessibility.
    • The gamification of league tables highlights to stakeholders the areas that need focus and budget in order to improve.
    Anonymous | TrustRadius Reviewer

    Serpstat

    • Serpstat has helped increase web traffic of numerous clients up to 3,000%
    • With clients having better web traffic, I'm able to close clients at a higher rate.
    Evan Laird | TrustRadius Reviewer

    Screenshots

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