What users are saying about
Top Rated
24 Ratings
Top Rated
24 Ratings
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Score 9.2 out of 100
2 Ratings
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Score 8 out of 100

Feature Set Ratings

    SEO

    Crownpeak DQM

    Feature Set Not Supported
    N/A
    9.0

    The Search Monitor

    90%
    The Search Monitor ranks higher in 8/8 features

    Keyword analysis

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Backlink management

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    SERP ranking tracking

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Page grader

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Competitive analysis

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Site audit / diagnostics

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Site recommendations

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Task management

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    SEO Channels

    Crownpeak DQM

    Feature Set Not Supported
    N/A
    8.8

    The Search Monitor

    88%
    The Search Monitor ranks higher in 4/4 features

    Local SEO

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Social SEO

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Mobile SEO

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Global SEO

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    SEO Platform & Account Management

    Crownpeak DQM

    Feature Set Not Supported
    N/A
    9.0

    The Search Monitor

    90%
    The Search Monitor ranks higher in 2/2 features

    Multi-domain support

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Integration with web analytics tools

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Attribute Ratings

    • Crownpeak Digital Quality Management (DQM) is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.9

    Crownpeak DQM

    89%
    13 Ratings
    8.0

    The Search Monitor

    80%
    2 Ratings

    Likelihood to Renew

    9.6

    Crownpeak DQM

    96%
    2 Ratings

    The Search Monitor

    N/A
    0 Ratings

    Usability

    8.3

    Crownpeak DQM

    83%
    12 Ratings

    The Search Monitor

    N/A
    0 Ratings

    Availability

    9.1

    Crownpeak DQM

    91%
    1 Rating

    The Search Monitor

    N/A
    0 Ratings

    Performance

    9.1

    Crownpeak DQM

    91%
    1 Rating

    The Search Monitor

    N/A
    0 Ratings

    Support Rating

    8.7

    Crownpeak DQM

    87%
    12 Ratings

    The Search Monitor

    N/A
    0 Ratings

    Online Training

    9.1

    Crownpeak DQM

    91%
    1 Rating

    The Search Monitor

    N/A
    0 Ratings

    Implementation Rating

    9.1

    Crownpeak DQM

    91%
    1 Rating

    The Search Monitor

    N/A
    0 Ratings

    Product Scalability

    9.1

    Crownpeak DQM

    91%
    1 Rating

    The Search Monitor

    N/A
    0 Ratings

    Likelihood to Recommend

    Crownpeak DQM

    If you have a fully customized cms and have people working on the site with html and css knowledge this is the best tool ever, all specifics can be checked. Using ab tests and optimization services we identify best practices of the website and everywhere the best practices aren't implemented we find using the custom checkpoints. Aspects that cannot be automated via a quick IT solution is turned into a checkpoint and that's great!
    Harrie Vermeulen | TrustRadius Reviewer

    The Search Monitor

    It would be less appropriate for businesses that cannot afford its services. I believe that almost any company can benefit from this but it needs to make sense financially. It is really well suited for mid-large businesses who want to target consumers through search engines and wants to stay ahead of competitors and see what keyphrases and words that they are using to better suit your content.
    Anonymous | TrustRadius Reviewer

    Pros

    Crownpeak DQM

    • Ensures quality and consistency of content implementation across distributed teams and markets.
    • Quick and easy content updates across global digital ecosystems.
    • Custom checkpoints to identify, highlight and manage business updates across multiple websites (e.g. product detail, terminology, customer messaging, brand updates)
    Andy Wood | TrustRadius Reviewer

    The Search Monitor

    • Competitors bidding against our keywords
    • Threat analysis
    • Automatially sending alerts if specific metrics change
    Anonymous | TrustRadius Reviewer

    Cons

    Crownpeak DQM

    • It would be helpful if the Issues page under Website showed the WCAG level for each issue (A, AA, AAA). You currently have to look up the guideline to find the level.
    • There is no indicator that a page is currently being scanned. During a website scan, some of the reports are blank or missing information. Having a notification on the main page showing which websites are being scanned would be helpful.
    • Some ADA compliance items are left off, such as keyboard navigation, tabbing, etc.
    • It doesn't view the websites on mobile devices or if using a screen reader. Some pages or formatting changes depending on resolution. The DQM, from what I have seen, doesn't account for that.
    Charles Adams | TrustRadius Reviewer

    The Search Monitor

    • Different types of alerts
    • iPad better integration
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Crownpeak DQM

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    The Search Monitor

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Crownpeak DQM

    Crownpeak DQM 9.6
    Based on 2 answers
    We've seen competitors, they're not doing as well of a job as dqm is. It's a wonderful tool and there a huge opportunities for crownpeak
    Harrie Vermeulen | TrustRadius Reviewer

    The Search Monitor

    No score
    No answers yet
    No answers on this topic

    Usability

    Crownpeak DQM

    Crownpeak DQM 8.3
    Based on 12 answers
    I had a small learning curve in order to become fluent with the platform as it doesn't work like the other automated accessibility tools that I've used. However, once I was up to speed, I like it better than any of the other tools and find the data more useful, digestible, and relevant.
    Anonymous | TrustRadius Reviewer

    The Search Monitor

    No score
    No answers yet
    No answers on this topic

    Reliability and Availability

    Crownpeak DQM

    Crownpeak DQM 9.1
    Based on 1 answer
    Haven't had issues accessing the dashboard when needed.
    Joel Macaluso | TrustRadius Reviewer

    The Search Monitor

    No score
    No answers yet
    No answers on this topic

    Performance

    Crownpeak DQM

    Crownpeak DQM 9.1
    Based on 1 answer
    No issues with speed and performance
    Joel Macaluso | TrustRadius Reviewer

    The Search Monitor

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Crownpeak DQM

    Crownpeak DQM 8.7
    Based on 12 answers
    Online support [is] always quick to reply and usually [has] a fix ready and implemented within hours. Regular catch-ups with Account Managers [have] ensured that issues are addressed even more quickly, with the ability to see the results within days following a re-crawl of the sites. Suggestions for improvement are always taken on board.
    Nick Spragg | TrustRadius Reviewer

    The Search Monitor

    No score
    No answers yet
    No answers on this topic

    Online Training

    Crownpeak DQM

    Crownpeak DQM 9.1
    Based on 1 answer
    Product is straight-forward but the training was helpful and beneficial
    Joel Macaluso | TrustRadius Reviewer

    The Search Monitor

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    Crownpeak DQM

    Crownpeak DQM 9.1
    Based on 1 answer
    Ensure that you are ready with a solid process to address issues
    Joel Macaluso | TrustRadius Reviewer

    The Search Monitor

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Crownpeak DQM

    Crownpeak Digital Quality Management (DQM) has all the tools in one dashboard for all possible needs of a website to resolve SEO and other issues. Whereas WordPress is more of searching for the right plugin to assist in finding all the issues you might have a need to address.

    Araceli Carrasco | TrustRadius Reviewer

    The Search Monitor

    Search monitor gives better visibility on what competitors are doing for a bulk of keywords, while SEMRush lets you just see how strong the competition is for a specific domain/keyword.
    Anonymous | TrustRadius Reviewer

    Scalability

    Crownpeak DQM

    Crownpeak DQM 9.1
    Based on 1 answer
    haven't had issues accessing when needed.
    Joel Macaluso | TrustRadius Reviewer

    The Search Monitor

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    Crownpeak DQM

    • When driving Customer Care, it was great to be able to add the Autofix tool to the web estate - a quick-win that really drives the accessibility agenda.
    • Building reports off the back of DQM gives senior stakeholders an understanding of the importance of usability and accessibility.
    • The gamification of league tables highlights to stakeholders the areas that need focus and budget in order to improve.
    Anonymous | TrustRadius Reviewer

    The Search Monitor

    • Easier to target locally
    • Violations have been easy to submit taking less time away from the team
    • Was able to increase SEO
    Anonymous | TrustRadius Reviewer

    Screenshots

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