Crownpeak DQM vs Zoho CRM Plus

• Ensures quality and consistency of content implementation across distributed teams and markets.
• Quick and easy content updates across global digital ecosystems.
• Custom checkpoints to identify, highlight and manage business updates across multiple websites (e.g. product detail, terminology, customer messaging, brand updates)

Read full review

• Zoho CRM Plus is a powerful cloud based CRM which I integrate with Zapier allowing connectivity to hundreds of cloud based modules.
• Zoho Campaigns is a huge improvement over my last CRM campaign and is easy to use and very visual based.
• Zoho Analytics is something I couldn't do without as I've built detailed Dashboards for my clients with the Zapier interface providing the link to multiple data sources.

Read full review

• It would be helpful if the Issues page under Website showed the WCAG level for each issue (A, AA, AAA). You currently have to look up the guideline to find the level.
• There is no indicator that a page is currently being scanned. During a website scan, some of the reports are blank or missing information. Having a notification on the main page showing which websites are being scanned would be helpful.
• Some ADA compliance items are left off, such as keyboard navigation, tabbing, etc.
• It doesn't view the websites on mobile devices or if using a screen reader. Some pages or formatting changes depending on resolution. The DQM, from what I have seen, doesn't account for that.

Read full review

• Zoho meeting camera options like green screen
• Option for US support on some issues (while communication is good at most times, there are times when critical issues arise where a payable option for higher-level support would be helpful)
• Filter to run emails through, like constant contact, to separate bad emails prior to sending.

Read full review

• DQM was definitely a positive ROI. We were able to find and fix several issues because of it. This will undoubtedly save us from possible future lawsuits.
• DQM has gained IT more trust from Legal. They see that we are being proactive when it comes to potential legal issues.
• DQM has taken some of the guesswork out of development. We can easily identify issues and steps to correct them. It has also given us best practice techniques.

Read full review

• One negative is having to pay per user. For a small company, this forces us to share accounts.
• We have been able to make our own email campaigns using templates that are very professional, saving graphic design costs.
• Lead generation is very sophisticated and part of our plan.

Read full review