What users are saying about
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Top Rated
46 Ratings
11 Ratings

Crownpeak DXM

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Top Rated
46 Ratings
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Score 8.9 out of 100
11 Ratings
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Score 9.4 out of 100

Likelihood to Recommend

Crownpeak DXM

Crownpeak DXM is well suited for companies who need to efficiently push content out across multiple channels with minimal fuss. It is a great choice for enterprise-level businesses that need an agile and comprehensive content workflow as it is cloud-based, agile, and offers automatic system upgrades. It fits seamlessly into a customer technology ecosystem as it is highly interoperable, and integrates well with industry leaders in the DAM, PIM, and TMS spaces. Crownpeak DXM is suitable for corporate marketing and localization departments looking for customer-centric digital experience platforms. The decoupled architecture of the platform gives users the flexibility to push content globally with less effort and shorter turnaround times. In summary, our joint customers see the value and impact of Crownpeak’s platform on their lead times, bottom line, and overall brand consistency.
Lauren Johnston | TrustRadius Reviewer

Divi

Divi has cornered the market on a simple, straightforward WordPress theme that gives some major integrations and functions! Now that I've worked within it for years, I have a much better understanding of how robust a system it is. It takes some practice to get accustomed to but once you "get" it, it is so fun to use. I've shown so many small business owners how to use Divi and I feel that it is much easier to learn than other themes with functions that are controlled by coding or shortcodes. I could play in Divi all day, and some days I do, depending on which projects I am working on at the time
Kristina Green | TrustRadius Reviewer

Feature Rating Comparison

Security

Crownpeak DXM
8.0
Divi
Role-based user permissions
Crownpeak DXM
8.0
Divi

Platform & Infrastructure

Crownpeak DXM
7.1
Divi
8.0
API
Crownpeak DXM
7.1
Divi
8.0
Internationalization / multi-language
Crownpeak DXM
7.0
Divi

Web Content Creation

Crownpeak DXM
7.2
Divi
8.8
WYSIWYG editor
Crownpeak DXM
7.3
Divi
8.0
Code quality / cleanliness
Crownpeak DXM
6.9
Divi
9.0
Admin section
Crownpeak DXM
7.2
Divi
8.5
Page templates
Crownpeak DXM
7.2
Divi
10.0
Mobile optimization / responsive design
Crownpeak DXM
7.2
Divi
9.5
Publishing workflow
Crownpeak DXM
7.7
Divi
10.0
Form generator
Crownpeak DXM
7.2
Divi
6.0
Library of website themes
Crownpeak DXM
Divi
9.0

Web Content Management

Crownpeak DXM
7.1
Divi
9.4
Content taxonomy
Crownpeak DXM
7.1
Divi
8.5
SEO support
Crownpeak DXM
7.5
Divi
9.5
Bulk management
Crownpeak DXM
7.0
Divi
9.0
Availability / breadth of extensions
Crownpeak DXM
6.8
Divi
10.0
Community / comment management
Crownpeak DXM
Divi
10.0

Pros

Crownpeak DXM

  • Having all the tools all in one place - you don't need a separate quality tool or asset management tool for instance
  • Ease of use is great because even non-technical users can get in and add content after minimal training.
  • Personalization and A/B testing built in makes a HUGE difference in how marketers build a site.
Sean Brasher | TrustRadius Reviewer

Divi

  • Website building
  • Menu building
  • Landing page building
Anonymous | TrustRadius Reviewer

Cons

Crownpeak DXM

  • Searching for a particular asset is almost unusable, you have to know exact name of the asset you are looking for.
  • Pages with many assets or dependencies take a long time to load.
  • Set up a way to automatically migrate content - API or automation tools.
Anonymous | TrustRadius Reviewer

Divi

  • The load time of the builder could be faster. On some websites it takes a long time to load, and may crash the page. (I believe they've said they're working on this stability issue.)
  • Warnings on updates if they're difficult for some sites to run. I have one website that has crashed more than once from Divi's theme updates. I always back it up before the update so I restore the site, but this is still a bit of an inconvenience.
  • Integrated (or more clearly marked) tutorials within the builder. I migrate site maintenance and ownership to clients after the site is complete and some could use refreshers within the builder on what happens where i.e. the difference between a section, row, module.
Kristina Green | TrustRadius Reviewer

Likelihood to Renew

Crownpeak DXM

Crownpeak DXM 8.9
Based on 5 answers
None of our Crownpeak clients are currently thinking about replatforming.
Joel Macaluso | TrustRadius Reviewer

Divi

No score
No answers yet
No answers on this topic

Usability

Crownpeak DXM

Crownpeak DXM 8.0
Based on 12 answers
  • Flexible, agile and easy to use platform for content authors & digital marketers.
  • Seamless integrations with CRM & PIM
  • Globalization & Localization - Streamline translation process with integrated solutions to ensure speed & time to market
  • Integrated Quality Management with DQM to improve SEO & Accessibility
  • Fast, secure and scalable
  • Decoupled technology allows & offers easy integrations
Zeynep Babadagli Baykal | TrustRadius Reviewer

Divi

No score
No answers yet
No answers on this topic

Reliability and Availability

Crownpeak DXM

Crownpeak DXM 8.6
Based on 2 answers
We have never encountered any issues with the availability.
Zeynep Babadagli Baykal | TrustRadius Reviewer

Divi

No score
No answers yet
No answers on this topic

Performance

Crownpeak DXM

Crownpeak DXM 8.2
Based on 2 answers
Pages load very fast on production (assuming you develop with basic SEO practices in place) due to Crownpeak's publishing architecture. The slide downside is that publishing can be a bit slow at times.
Joel Macaluso | TrustRadius Reviewer

Divi

No score
No answers yet
No answers on this topic

Support Rating

Crownpeak DXM

Crownpeak DXM 8.3
Based on 35 answers
Crownpeak DXM's service and support are outstanding. We have immediate access to both the tech support team and the software engineering team. We can get a support person on the phone whenever needed, and we can schedule impromptu training sessions at any time. Best support I have ever received from a platform provider in 20 years of software and application development.
Mike Benyo | TrustRadius Reviewer

Divi

No score
No answers yet
No answers on this topic

Online Training

Crownpeak DXM

Crownpeak DXM 8.2
Based on 2 answers
We are effectively using the Developer
Center and Community Platform of Crownpeak when we are faced with any kind of
development-based issues. It gives us the chance to research and find possible
solutions. Even if we do not find anything on both platforms, Crownpeak gives
us efficient and quick support service with responsible and reliable support
team. Also,
we are attending regular and on demand trainings provided by Crownpeak whenever
necessary.
Zeynep Babadagli Baykal | TrustRadius Reviewer

Divi

No score
No answers yet
No answers on this topic

Implementation Rating

Crownpeak DXM

Crownpeak DXM 7.9
Based on 28 answers
SaaS model is perfect for us to avoid slow and costly version updates to get access to new features and functions. Crownpeak is a true SaaS model, so we get all the good new stuff without the need to invest in effort, time or money. this frees our teams to focus on content creation and deployment, which is pretty fast because the DXM publishes straight to html through the headless model.
Andy Wood | TrustRadius Reviewer

Divi

No score
No answers yet
No answers on this topic

Alternatives Considered

Crownpeak DXM

CrownPeak’s DQM gives the entire CrownPeak suite a slight advantage because it’s so helpful in tracking functionality issues, typos and areas for SEO improvements.
The other competitive products I used had not had these features in such a robust way the last time I used them 3-5 years ago.
Anonymous | TrustRadius Reviewer

Divi

Divi price is superior and the infinite sites feature got me. Thrive was good for me at some point, but they got stuck in their layout options. Even i liked the Thrive form builder, in general Divi gave me more options to build my websites and build my landing pages.If they work on their interaction with other apps like Mailchimp or Hubspot, for example, or make the tool even more intuitive, i would give them 10 in everything.
Anonymous | TrustRadius Reviewer

Scalability

Crownpeak DXM

Crownpeak DXM 8.6
Based on 2 answers
In some recent projects we have delivered to our clients, we were able to roll out sites in shorter time period due the scalability of the Crownpeak's DXM solution.
Zeynep Babadagli Baykal | TrustRadius Reviewer

Divi

No score
No answers yet
No answers on this topic

Return on Investment

Crownpeak DXM

  • I'm pretty sure it raises our back-end development costs by making the development process (of creating input forms and producing outputs from the content) more complicated and painful than it needs to be.
  • It helps lock our clients in to us because not a whole lot of agencies have Crownpeak expertise.
  • It helps our clients not have to deal with their own IT teams, which they tend to dislike working with.
Anonymous | TrustRadius Reviewer

Divi

  • Positive - I purchased the lifetime license and have used it on 20+ sites over three years. I purchased it in June 2018 after using it under the one-year license and am so glad that I upgraded. It is a very good deal for my business since I no longer have to think about this cost and it is such a fantastic product.
  • Positive - I have had prospects specifically ask for Divi because they know it is so user-friendly and reliable. That also speaks to the quality of the product.
  • Negative - the Divi Marketplace is where I go for some specialty features to download for specific client requests. I'm not for all the "bells and whistles" that some websites have but there are some that I feel should be included in Divi core that simply aren't, like mega menus. Because of that I've had to make a few additional purchases since buying the license.
Kristina Green | TrustRadius Reviewer

Pricing Details

Crownpeak DXM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Divi

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Crownpeak DXM
7.6
Divi
8.5

Likelihood to Renew

Crownpeak DXM
8.9
Divi

Usability

Crownpeak DXM
8.0
Divi

Reliability and Availability

Crownpeak DXM
8.6
Divi

Performance

Crownpeak DXM
8.2
Divi

Support Rating

Crownpeak DXM
8.3
Divi

Online Training

Crownpeak DXM
8.2
Divi

Implementation Rating

Crownpeak DXM
7.9
Divi

Scalability

Crownpeak DXM
8.6
Divi

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