Crownpeak CMS vs. Microsoft SharePoint

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Crownpeak CMS
Score 7.2 out of 10
Enterprise companies (1,001+ employees)
Crownpeak CMS is a composable, enterprise-ready content management system that empowers global teams to seamlessly orchestrate personalized digital experiences across all content channels. Marketing teams can create, manage, and monitor inclusive, accessible, and transactional experiences fast without compromising on functionality, security, or service.N/A
SharePoint
Score 7.9 out of 10
N/A
Microsoft's SharePoint is an Intranet solution that enables users to share and manage content, knowledge, and applications to empower teamwork, quickly find information, and collaborate across the organization.
$5
Per User Per Month
Pricing
Crownpeak CMSMicrosoft SharePoint
Editions & Modules
No answers on this topic
Plan 1
$5.00
Per User Per Month
Plan 2
$10.00
Per User Per Month
Office 365 E3
$20.00
Per User Per Month
Offerings
Pricing Offerings
Crownpeak CMSSharePoint
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Crownpeak CMSMicrosoft SharePoint
Top Pros
Top Cons
Features
Crownpeak CMSMicrosoft SharePoint
Security
Comparison of Security features of Product A and Product B
Crownpeak CMS
8.9
25 Ratings
10% above category average
Microsoft SharePoint
-
Ratings
Role-based user permissions8.925 Ratings00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Crownpeak CMS
8.0
22 Ratings
4% above category average
Microsoft SharePoint
-
Ratings
API7.819 Ratings00 Ratings
Internationalization / multi-language8.120 Ratings00 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
Crownpeak CMS
8.1
27 Ratings
6% above category average
Microsoft SharePoint
-
Ratings
WYSIWYG editor7.726 Ratings00 Ratings
Code quality / cleanliness7.626 Ratings00 Ratings
Admin section8.325 Ratings00 Ratings
Page templates8.427 Ratings00 Ratings
Mobile optimization / responsive design8.425 Ratings00 Ratings
Publishing workflow8.527 Ratings00 Ratings
Form generator7.823 Ratings00 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
Crownpeak CMS
7.9
27 Ratings
8% above category average
Microsoft SharePoint
-
Ratings
Content taxonomy7.725 Ratings00 Ratings
SEO support8.524 Ratings00 Ratings
Bulk management8.122 Ratings00 Ratings
Availability / breadth of extensions7.321 Ratings00 Ratings
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Crownpeak CMSMicrosoft SharePoint
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User Ratings
Crownpeak CMSMicrosoft SharePoint
Likelihood to Recommend
8.6
(30 ratings)
6.3
(192 ratings)
Likelihood to Renew
9.1
(5 ratings)
9.8
(21 ratings)
Usability
8.2
(16 ratings)
8.2
(17 ratings)
Availability
8.6
(2 ratings)
-
(0 ratings)
Performance
8.2
(2 ratings)
-
(0 ratings)
Support Rating
7.6
(27 ratings)
8.6
(11 ratings)
In-Person Training
9.1
(1 ratings)
4.5
(1 ratings)
Online Training
8.2
(2 ratings)
6.4
(1 ratings)
Implementation Rating
8.6
(15 ratings)
6.0
(4 ratings)
Configurability
8.2
(2 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
8.6
(2 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(2 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(2 ratings)
-
(0 ratings)
User Testimonials
Crownpeak CMSMicrosoft SharePoint
Likelihood to Recommend
Crownpeak
Crownpeak DXM is a great solution if you are looking for a flexible platform that allows engineers to quickly develop while also making it easy for content authors to work especially in scenarios where you need multi-language support. It is also good for scenarios where you want a cloud-based solution and are looking for just one vendor to handle hosting and offer the CMS.
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Microsoft
Very user friendly. If you're already using M365 products it offers great integration! If you're using Azure AD it offers SSO for IAM and integrates nicely with Azure AD Groups which can then be used for Access management. As our IT / Azure Administrator, I particularly like the "sharing link" options where you can send a link with an expiration date and not have to remember to remove the link / access after a project / business case scenario is over.
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Pros
Crownpeak
  • Build & manage digital experiences without dependency on your IT team
  • Built-in Digital Quality tool (DQM) tool allows you to check the quality of content and any accessibility issues and immediately flag any issues before publishing.
  • Build websites with the component-based technology and spend less effort in creating the best user experience for the end-user
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Microsoft
  • Making collaboration easier via a better connection between accounts. You can share anything from a file to events with just a couple of clicks.
  • All services are connected and switching between services is a breeze[.]
  • Solutions to the majority of everyday business problems.
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Cons
Crownpeak
  • Crownpeak moved to a web browser admin tool in 2018, which has made the admin experience much better, but there are still a couple of features missing from the browser version that won't arrive until later in 2019.
  • Integration with 3rd party digital asset management tools would be great.
  • Smoother integration with source control would be nice.
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Microsoft
  • There are far too many good features to choose from, and advanced features are noticeably absent.
  • There is room for improvement in terms of integration with non-Microsoft products, as well as developer Story.
  • It is challenging to provide easier access via file explorer while also granting outside users and guests access.
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Likelihood to Renew
Crownpeak
None of our Crownpeak clients are currently thinking about replatforming.
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Microsoft
It's integral to our business. It's already included with most of the Office 365 licensing we buy, so the cost is effectively zero. It stores our files, it is the foundation for custom applications, and Microsoft only continues to enhance its functionality and its connections to other Microsoft tools. SharePoint just keeps getting better and better.
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Usability
Crownpeak
Crownpeak DXM is a flexible easy to use CMS platform speaking to the most challenging localization scenarios. Crownpeak users have the freedom to integrate DXM platform with their existing technology at no cost. Moving from legacy systems to the Saas platform is painless and cost-effective. Extensive targeting and personalization options are something that users will benefit from.
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Microsoft
No usability issues reported. Individual teams also have allocated areas which replace legacy shared drives on local LANs. Access to Sharepoint resources is fully integrated with corporate Active Directory with additional two-factor authentication required for administrative users. Users have access to Microsoft Services Hub which allows you to create, manage, and track support requests while staying current on Microsoft technologies with access to select self-paced learning paths
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Reliability and Availability
Crownpeak
We have never encountered any issues with the availability.
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Microsoft
No answers on this topic
Performance
Crownpeak
Pages load very fast on production (assuming you develop with basic SEO practices in place) due to Crownpeak's publishing architecture. The slide downside is that publishing can be a bit slow at times.
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Microsoft
No answers on this topic
Support Rating
Crownpeak
Crownpeak DXM's service and support are outstanding. We have immediate access to both the tech support team and the software engineering team. We can get a support person on the phone whenever needed, and we can schedule impromptu training sessions at any time. Best support I have ever received from a platform provider in 20 years of software and application development.
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Microsoft
Support for SharePoint is quite good. Microsoft provides good support. Microsoft offers
  • Quick turnaround time for issues
  • A range of support services
  • Access to a network of resources
  • Escalation of issues
  • Ongoing development and commitment to produce enhancement
The majority of support is required for initial installation. Once complete and the system is operating we have had very few support issues.
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In-Person Training
Crownpeak
We received on-site training from Crownpeak, the trainer had touched upon every possible scenario and provided great insights about the product & ease of implementation.
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Microsoft
The face to face training I received was on SharePoint Administration. It was rushed as there was a lot of information to cover and the application of the labs weren't that great either. I like to be able to relate what I am learning to what I am currently doing.
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Online Training
Crownpeak
My team left training with a solid understanding of how to use the product and the developer training ended with a test to ensure the ability to properly develop was learned properly. Recently, Crownpeak has added a self-paced training option which makes it extremely flexible to on-board new developers.
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Microsoft
I like to learn at my own pace and online training allows for that. Additionally, you can skip through pieces of content that you already know or are already comfortable with. Microsoft actually offers great videos on their website for basic fundamental SharePoint Training. I have used these training videos in some of my own training sessions with end users.
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Implementation Rating
Crownpeak
SaaS model is perfect for us to avoid slow and costly version updates to get access to new features and functions. Crownpeak is a true SaaS model, so we get all the good new stuff without the need to invest in effort, time or money. this frees our teams to focus on content creation and deployment, which is pretty fast because the DXM publishes straight to html through the headless model.
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Microsoft
Planning to the last detail would be advised. SharePoint is a very large application that takes a lot of finesse to get operational
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Alternatives Considered
Crownpeak
I was not at this team within my organization during the evaluation period of Crownpeak. However, my previous team used Sitecore. Crownpeak is a bit easier to use from a UI perspective and has more creative options within the tool. Sitecore's clunky UI also was a reason I found out later why we ended up using Crownpeak as our DXM.
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Microsoft
The reasons for selecting MS SharePoint are: SharePoint provides ease of use and web design assistance and support SharePoint helps you schedule your content for publishing. enables users to share documents with external parties and offers a better internal structure of the content and better indexing and searching capabilities.
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Scalability
Crownpeak
In some recent projects we have delivered to our clients, we were able to roll out sites in shorter time period due the scalability of the Crownpeak's DXM solution.
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Microsoft
No answers on this topic
Return on Investment
Crownpeak
  • I'm pretty sure it raises our back-end development costs by making the development process (of creating input forms and producing outputs from the content) more complicated and painful than it needs to be.
  • It helps lock our clients in to us because not a whole lot of agencies have Crownpeak expertise.
  • It helps our clients not have to deal with their own IT teams, which they tend to dislike working with.
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Microsoft
  • Increased collaboration - MS Sharepoint has increased knowledge share and collaboration between departments. This saves time and energy because of its efficient and effective communication
  • Increased document security - MS Sharepoint has increased our document security so we're safer knowing that our documents are security and access controlled appropriately. We are less prone to get in trouble by our customers due to the security provided by MS Sharepoint
  • Negative Impact Compared to other software - Not sure if the MS Sharepoint's main functionalities could've been met with other tools we currently have
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ScreenShots