What users are saying about
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Top Rated
46 Ratings
Top Rated
150 Ratings

Crownpeak DXM

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Top Rated
46 Ratings
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Score 8.9 out of 100
Top Rated
150 Ratings
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Score 9.7 out of 100

Likelihood to Recommend

Crownpeak DXM

Crownpeak DXM is well suited for companies who need to efficiently push content out across multiple channels with minimal fuss. It is a great choice for enterprise-level businesses that need an agile and comprehensive content workflow as it is cloud-based, agile, and offers automatic system upgrades. It fits seamlessly into a customer technology ecosystem as it is highly interoperable, and integrates well with industry leaders in the DAM, PIM, and TMS spaces. Crownpeak DXM is suitable for corporate marketing and localization departments looking for customer-centric digital experience platforms. The decoupled architecture of the platform gives users the flexibility to push content globally with less effort and shorter turnaround times. In summary, our joint customers see the value and impact of Crownpeak’s platform on their lead times, bottom line, and overall brand consistency.
Lauren Johnston | TrustRadius Reviewer

PowerDMS

Excellent for government agencies. The accountability features are excellent, and reports can be run simply, making it easy to see who has signed a policy, or check on a workflow. The ability to share any documents with the public in real-time is also outstanding, [as] I am a life-long government employee, and cannot comment intelligently on other industries.
Laurence Van Alstine | TrustRadius Reviewer

Feature Rating Comparison

Security

Crownpeak DXM
8.1
PowerDMS
Role-based user permissions
Crownpeak DXM
8.1
PowerDMS

Platform & Infrastructure

Crownpeak DXM
7.1
PowerDMS
API
Crownpeak DXM
7.1
PowerDMS
Internationalization / multi-language
Crownpeak DXM
7.1
PowerDMS

Web Content Creation

Crownpeak DXM
7.3
PowerDMS
WYSIWYG editor
Crownpeak DXM
7.3
PowerDMS
Code quality / cleanliness
Crownpeak DXM
7.0
PowerDMS
Admin section
Crownpeak DXM
7.1
PowerDMS
Page templates
Crownpeak DXM
7.2
PowerDMS
Mobile optimization / responsive design
Crownpeak DXM
7.2
PowerDMS
Publishing workflow
Crownpeak DXM
7.7
PowerDMS
Form generator
Crownpeak DXM
7.2
PowerDMS

Web Content Management

Crownpeak DXM
7.1
PowerDMS
Content taxonomy
Crownpeak DXM
7.0
PowerDMS
SEO support
Crownpeak DXM
7.5
PowerDMS
Bulk management
Crownpeak DXM
6.9
PowerDMS
Availability / breadth of extensions
Crownpeak DXM
6.8
PowerDMS

Pros

Crownpeak DXM

  • Having all the tools all in one place - you don't need a separate quality tool or asset management tool for instance
  • Ease of use is great because even non-technical users can get in and add content after minimal training.
  • Personalization and A/B testing built in makes a HUGE difference in how marketers build a site.
Sean Brasher | TrustRadius Reviewer

PowerDMS

  • PowerDMS provides management with a real-time tracking of policy reviews, approvals, and signatures. This is a great benefit for risk management.
  • PowerDMS allows users to incorporate remote, web-based training in a variety of formats including, but not limited to, video, PowerPoint, miscellaneous documents, interactive activities, and tests.
  • PowerDMS provides a very robust search engine that is very user-friendly.
Ed Goodman | TrustRadius Reviewer

Cons

Crownpeak DXM

  • Searching for a particular asset is almost unusable, you have to know exact name of the asset you are looking for.
  • Pages with many assets or dependencies take a long time to load.
  • Set up a way to automatically migrate content - API or automation tools.
Anonymous | TrustRadius Reviewer

PowerDMS

  • The Workflow process in PowerDMS is not as easy to grasp as some of the other concepts and requires a little more explaination, especially for non-administrative background users.
  • Users are unable to view the steps in a Workflow template in order to determine which Workflow would work best for their needs when routing documents.
  • It would be great to have multiple message options for past due inbox notifications in addition to the options for past due tasks to encourage users to go to their inbox to review their messages.
Deanna Willmon | TrustRadius Reviewer

Likelihood to Renew

Crownpeak DXM

Crownpeak DXM 8.9
Based on 5 answers
None of our Crownpeak clients are currently thinking about replatforming.
Joel Macaluso | TrustRadius Reviewer

PowerDMS

PowerDMS 8.7
Based on 9 answers
I have had nothing but positive experiences with PowerDMS from day one. If we ever run into a situation we are unsure of, PowerDMS support has ALWAYS been able to answer us basically immediately. I really love that they are constantly seeking to improve and expand.
Julie Rosenburg | TrustRadius Reviewer

Usability

Crownpeak DXM

Crownpeak DXM 8.0
Based on 12 answers
  • Flexible, agile and easy to use platform for content authors & digital marketers.
  • Seamless integrations with CRM & PIM
  • Globalization & Localization - Streamline translation process with integrated solutions to ensure speed & time to market
  • Integrated Quality Management with DQM to improve SEO & Accessibility
  • Fast, secure and scalable
  • Decoupled technology allows & offers easy integrations
Zeynep Babadagli Baykal | TrustRadius Reviewer

PowerDMS

PowerDMS 8.8
Based on 20 answers
PowerDMS is very easy for the end-user to navigate. There is some training necessary for admin or higher-level users. One thing that I have been given negative feedback about from staff is that PowerDMS automatically times out for security reasons after 20 minutes of idle time. The security of the documents and content in PowerDMS is important and this minor inconvenience is probably not an issue for most users.
Aaron Chapin | TrustRadius Reviewer

Reliability and Availability

Crownpeak DXM

Crownpeak DXM 8.6
Based on 2 answers
We have never encountered any issues with the availability.
Zeynep Babadagli Baykal | TrustRadius Reviewer

PowerDMS

PowerDMS 8.2
Based on 1 answer
Never had an issue with PowerDMS not being available. Speed is an issue from time to time
Joe McDonnell | TrustRadius Reviewer

Performance

Crownpeak DXM

Crownpeak DXM 8.2
Based on 2 answers
Pages load very fast on production (assuming you develop with basic SEO practices in place) due to Crownpeak's publishing architecture. The slide downside is that publishing can be a bit slow at times.
Joel Macaluso | TrustRadius Reviewer

PowerDMS

PowerDMS 8.4
Based on 9 answers
We use PowerDMS in the cloud so our performance might be different from other users who use on-premise. The program has always been up with very minimal downtime and always seems responsive and snappy when navigating the UI and searching documents. We don't currently have any integrations with other software.
Kayne Cushman | TrustRadius Reviewer

Support Rating

Crownpeak DXM

Crownpeak DXM 8.3
Based on 35 answers
Crownpeak DXM's service and support are outstanding. We have immediate access to both the tech support team and the software engineering team. We can get a support person on the phone whenever needed, and we can schedule impromptu training sessions at any time. Best support I have ever received from a platform provider in 20 years of software and application development.
Mike Benyo | TrustRadius Reviewer

PowerDMS

PowerDMS 8.8
Based on 32 answers
I just wish we had some in-state support. The contacts I have had with customer support have been great. Awesome communication, problem-solving, and support. I have talked to and met Stephanie Williams (CSA for Power DMS) at the most recent Entrust conference. She was professional and devoted time to addressing our agency needs.
Jason Ammon | TrustRadius Reviewer

Online Training

Crownpeak DXM

Crownpeak DXM 8.2
Based on 2 answers
We are effectively using the Developer
Center and Community Platform of Crownpeak when we are faced with any kind of
development-based issues. It gives us the chance to research and find possible
solutions. Even if we do not find anything on both platforms, Crownpeak gives
us efficient and quick support service with responsible and reliable support
team. Also,
we are attending regular and on demand trainings provided by Crownpeak whenever
necessary.
Zeynep Babadagli Baykal | TrustRadius Reviewer

PowerDMS

No score
No answers yet
No answers on this topic

Implementation Rating

Crownpeak DXM

Crownpeak DXM 7.7
Based on 28 answers
SaaS model is perfect for us to avoid slow and costly version updates to get access to new features and functions. Crownpeak is a true SaaS model, so we get all the good new stuff without the need to invest in effort, time or money. this frees our teams to focus on content creation and deployment, which is pretty fast because the DXM publishes straight to html through the headless model.
Andy Wood | TrustRadius Reviewer

PowerDMS

PowerDMS 9.1
Based on 8 answers
Implementation of PowerDMS was near seamless. The product was able to input existing policies and procedures within a few hours, which helped to lay the foundation for future use. Having PowerDMS on-boarding readily available was also a huge benefit.
Ed Goodman | TrustRadius Reviewer

Alternatives Considered

Crownpeak DXM

CrownPeak’s DQM gives the entire CrownPeak suite a slight advantage because it’s so helpful in tracking functionality issues, typos and areas for SEO improvements.
The other competitive products I used had not had these features in such a robust way the last time I used them 3-5 years ago.
Anonymous | TrustRadius Reviewer

PowerDMS

The AS400 database was very old and did not offer the capability of uploading policies and having them signed off and recorded. This was the main reason the Orlando Police Department purchased PowerDMS. There were some things in the AS400 we could do for training, that we can not do in PowerDMS, and vice-versa.
Cheryl Holtz | TrustRadius Reviewer

Scalability

Crownpeak DXM

Crownpeak DXM 8.6
Based on 2 answers
In some recent projects we have delivered to our clients, we were able to roll out sites in shorter time period due the scalability of the Crownpeak's DXM solution.
Zeynep Babadagli Baykal | TrustRadius Reviewer

PowerDMS

PowerDMS 7.3
Based on 1 answer
Because of features and functions.
Joe McDonnell | TrustRadius Reviewer

Return on Investment

Crownpeak DXM

  • I'm pretty sure it raises our back-end development costs by making the development process (of creating input forms and producing outputs from the content) more complicated and painful than it needs to be.
  • It helps lock our clients in to us because not a whole lot of agencies have Crownpeak expertise.
  • It helps our clients not have to deal with their own IT teams, which they tend to dislike working with.
Anonymous | TrustRadius Reviewer

PowerDMS

  • Created efficient processes for approving document revision
  • Migrated what originally was a paper system to electronic
  • Accessible for any employee by logging in, employees do not have to seek out policy and procedure binders, and updated documents can be automatically sent to inboxes when updated.
Emily Gower | TrustRadius Reviewer

Pricing Details

Crownpeak DXM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

PowerDMS

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Crownpeak DXM
7.6
PowerDMS
9.9

Likelihood to Renew

Crownpeak DXM
8.9
PowerDMS
8.7

Usability

Crownpeak DXM
8.0
PowerDMS
8.8

Reliability and Availability

Crownpeak DXM
8.6
PowerDMS
8.2

Performance

Crownpeak DXM
8.2
PowerDMS
8.4

Support Rating

Crownpeak DXM
8.3
PowerDMS
8.8

Online Training

Crownpeak DXM
8.2
PowerDMS

Implementation Rating

Crownpeak DXM
7.7
PowerDMS
9.1

Scalability

Crownpeak DXM
8.6
PowerDMS
7.3

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