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Top Rated
46 Ratings
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52 Ratings

Crownpeak DXM

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Top Rated
46 Ratings
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Score 8.9 out of 100

SAP Extension Suite (formerly part of SAP Cloud Platform)

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52 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

Crownpeak DXM

Crownpeak DXM is well suited for companies who need to efficiently push content out across multiple channels with minimal fuss. It is a great choice for enterprise-level businesses that need an agile and comprehensive content workflow as it is cloud-based, agile, and offers automatic system upgrades. It fits seamlessly into a customer technology ecosystem as it is highly interoperable, and integrates well with industry leaders in the DAM, PIM, and TMS spaces. Crownpeak DXM is suitable for corporate marketing and localization departments looking for customer-centric digital experience platforms. The decoupled architecture of the platform gives users the flexibility to push content globally with less effort and shorter turnaround times. In summary, our joint customers see the value and impact of Crownpeak’s platform on their lead times, bottom line, and overall brand consistency.
Lauren Johnston | TrustRadius Reviewer

SAP Extension Suite (formerly part of SAP Cloud Platform)

The adoption of SAP Extension Suite is growing significantly and it has become a strategic platform for our company. SAP Extension Suite will most likely meet the requirements of most companies to get beyond small workgroup apps and tackle more strategic requirements. The most important thing that SAP Extension delivers is a single UI for development effort for web and mobile deployment.
Austin Orlos | TrustRadius Reviewer

Feature Rating Comparison

Security

Crownpeak DXM
8.0
SAP Extension Suite (formerly part of SAP Cloud Platform)
Role-based user permissions
Crownpeak DXM
8.0
SAP Extension Suite (formerly part of SAP Cloud Platform)

Platform & Infrastructure

Crownpeak DXM
7.1
SAP Extension Suite (formerly part of SAP Cloud Platform)
API
Crownpeak DXM
7.1
SAP Extension Suite (formerly part of SAP Cloud Platform)
Internationalization / multi-language
Crownpeak DXM
7.0
SAP Extension Suite (formerly part of SAP Cloud Platform)

Web Content Creation

Crownpeak DXM
7.2
SAP Extension Suite (formerly part of SAP Cloud Platform)
WYSIWYG editor
Crownpeak DXM
7.3
SAP Extension Suite (formerly part of SAP Cloud Platform)
Code quality / cleanliness
Crownpeak DXM
6.9
SAP Extension Suite (formerly part of SAP Cloud Platform)
Admin section
Crownpeak DXM
7.2
SAP Extension Suite (formerly part of SAP Cloud Platform)
Page templates
Crownpeak DXM
7.2
SAP Extension Suite (formerly part of SAP Cloud Platform)
Mobile optimization / responsive design
Crownpeak DXM
7.2
SAP Extension Suite (formerly part of SAP Cloud Platform)
Publishing workflow
Crownpeak DXM
7.7
SAP Extension Suite (formerly part of SAP Cloud Platform)
Form generator
Crownpeak DXM
7.2
SAP Extension Suite (formerly part of SAP Cloud Platform)

Web Content Management

Crownpeak DXM
7.1
SAP Extension Suite (formerly part of SAP Cloud Platform)
Content taxonomy
Crownpeak DXM
7.1
SAP Extension Suite (formerly part of SAP Cloud Platform)
SEO support
Crownpeak DXM
7.5
SAP Extension Suite (formerly part of SAP Cloud Platform)
Bulk management
Crownpeak DXM
7.0
SAP Extension Suite (formerly part of SAP Cloud Platform)
Availability / breadth of extensions
Crownpeak DXM
6.8
SAP Extension Suite (formerly part of SAP Cloud Platform)

Pros

Crownpeak DXM

  • Having all the tools all in one place - you don't need a separate quality tool or asset management tool for instance
  • Ease of use is great because even non-technical users can get in and add content after minimal training.
  • Personalization and A/B testing built in makes a HUGE difference in how marketers build a site.
Sean Brasher | TrustRadius Reviewer

SAP Extension Suite (formerly part of SAP Cloud Platform)

  • The SAP Extension Suite flexibility enabled rapid test of changes to the onboarding journey
  • Makes it easy to iterate at lace without causing deployment headaches
  • Established agile processes across the company
  • Delivered development speed we needed to fuel fast-paced, customer-centric innovation
Anton Gouws | TrustRadius Reviewer

Cons

Crownpeak DXM

  • Searching for a particular asset is almost unusable, you have to know exact name of the asset you are looking for.
  • Pages with many assets or dependencies take a long time to load.
  • Set up a way to automatically migrate content - API or automation tools.
Anonymous | TrustRadius Reviewer

SAP Extension Suite (formerly part of SAP Cloud Platform)

  • There are many options in the development process and it takes time and experience to get to know the right controls and options
  • Some integrations can be hard but most of those that we have done worked well
  • Learning how to use it takes time
Jason Martin | TrustRadius Reviewer

Likelihood to Renew

Crownpeak DXM

Crownpeak DXM 8.9
Based on 5 answers
None of our Crownpeak clients are currently thinking about replatforming.
Joel Macaluso | TrustRadius Reviewer

SAP Extension Suite (formerly part of SAP Cloud Platform)

No score
No answers yet
No answers on this topic

Usability

Crownpeak DXM

Crownpeak DXM 8.0
Based on 12 answers
  • Flexible, agile and easy to use platform for content authors & digital marketers.
  • Seamless integrations with CRM & PIM
  • Globalization & Localization - Streamline translation process with integrated solutions to ensure speed & time to market
  • Integrated Quality Management with DQM to improve SEO & Accessibility
  • Fast, secure and scalable
  • Decoupled technology allows & offers easy integrations
Zeynep Babadagli Baykal | TrustRadius Reviewer

SAP Extension Suite (formerly part of SAP Cloud Platform)

No score
No answers yet
No answers on this topic

Reliability and Availability

Crownpeak DXM

Crownpeak DXM 8.6
Based on 2 answers
We have never encountered any issues with the availability.
Zeynep Babadagli Baykal | TrustRadius Reviewer

SAP Extension Suite (formerly part of SAP Cloud Platform)

No score
No answers yet
No answers on this topic

Performance

Crownpeak DXM

Crownpeak DXM 8.2
Based on 2 answers
Pages load very fast on production (assuming you develop with basic SEO practices in place) due to Crownpeak's publishing architecture. The slide downside is that publishing can be a bit slow at times.
Joel Macaluso | TrustRadius Reviewer

SAP Extension Suite (formerly part of SAP Cloud Platform)

No score
No answers yet
No answers on this topic

Support Rating

Crownpeak DXM

Crownpeak DXM 8.3
Based on 35 answers
Crownpeak DXM's service and support are outstanding. We have immediate access to both the tech support team and the software engineering team. We can get a support person on the phone whenever needed, and we can schedule impromptu training sessions at any time. Best support I have ever received from a platform provider in 20 years of software and application development.
Mike Benyo | TrustRadius Reviewer

SAP Extension Suite (formerly part of SAP Cloud Platform)

No score
No answers yet
No answers on this topic

Online Training

Crownpeak DXM

Crownpeak DXM 8.2
Based on 2 answers
We are effectively using the Developer
Center and Community Platform of Crownpeak when we are faced with any kind of
development-based issues. It gives us the chance to research and find possible
solutions. Even if we do not find anything on both platforms, Crownpeak gives
us efficient and quick support service with responsible and reliable support
team. Also,
we are attending regular and on demand trainings provided by Crownpeak whenever
necessary.
Zeynep Babadagli Baykal | TrustRadius Reviewer

SAP Extension Suite (formerly part of SAP Cloud Platform)

No score
No answers yet
No answers on this topic

Implementation Rating

Crownpeak DXM

Crownpeak DXM 7.9
Based on 28 answers
SaaS model is perfect for us to avoid slow and costly version updates to get access to new features and functions. Crownpeak is a true SaaS model, so we get all the good new stuff without the need to invest in effort, time or money. this frees our teams to focus on content creation and deployment, which is pretty fast because the DXM publishes straight to html through the headless model.
Andy Wood | TrustRadius Reviewer

SAP Extension Suite (formerly part of SAP Cloud Platform)

No score
No answers yet
No answers on this topic

Alternatives Considered

Crownpeak DXM

CrownPeak’s DQM gives the entire CrownPeak suite a slight advantage because it’s so helpful in tracking functionality issues, typos and areas for SEO improvements.
The other competitive products I used had not had these features in such a robust way the last time I used them 3-5 years ago.
Anonymous | TrustRadius Reviewer

SAP Extension Suite (formerly part of SAP Cloud Platform)

We have been able to work in a much more agile way with SAP Extension Suite, and there is a lot of excitement that developing with this platform is significantly faster. SAP Extension Suite is the perfect fit to build great-looking applications that work on any form factor, be it [a] smartphone, laptop, or tablet, and within budget.
Jake Oldenhuis | TrustRadius Reviewer

Scalability

Crownpeak DXM

Crownpeak DXM 8.6
Based on 2 answers
In some recent projects we have delivered to our clients, we were able to roll out sites in shorter time period due the scalability of the Crownpeak's DXM solution.
Zeynep Babadagli Baykal | TrustRadius Reviewer

SAP Extension Suite (formerly part of SAP Cloud Platform)

No score
No answers yet
No answers on this topic

Return on Investment

Crownpeak DXM

  • I'm pretty sure it raises our back-end development costs by making the development process (of creating input forms and producing outputs from the content) more complicated and painful than it needs to be.
  • It helps lock our clients in to us because not a whole lot of agencies have Crownpeak expertise.
  • It helps our clients not have to deal with their own IT teams, which they tend to dislike working with.
Anonymous | TrustRadius Reviewer

SAP Extension Suite (formerly part of SAP Cloud Platform)

  • SAP Extension Suite allows our employees to create portals that helps them to collaborate and analyze data on their own without requiring third-party support.
  • SAP Extension Suite has reduced costs for developing cloud applications.
  • Automations has reduced time taken to carry out business processes by automating workforce.
  • SAP Extension Suite empower people to work together from suppliers, employees and clients across all channels; mobiles, chatbots and web.
Tatyana Zhuk | TrustRadius Reviewer

Screenshots

Crownpeak DXM

Pricing Details

Crownpeak DXM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

SAP Extension Suite (formerly part of SAP Cloud Platform)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Crownpeak DXM
7.6
SAP Extension Suite (formerly part of SAP Cloud Platform)
9.2

Likelihood to Renew

Crownpeak DXM
8.9
SAP Extension Suite (formerly part of SAP Cloud Platform)

Usability

Crownpeak DXM
8.0
SAP Extension Suite (formerly part of SAP Cloud Platform)

Reliability and Availability

Crownpeak DXM
8.6
SAP Extension Suite (formerly part of SAP Cloud Platform)

Performance

Crownpeak DXM
8.2
SAP Extension Suite (formerly part of SAP Cloud Platform)

Support Rating

Crownpeak DXM
8.3
SAP Extension Suite (formerly part of SAP Cloud Platform)

Online Training

Crownpeak DXM
8.2
SAP Extension Suite (formerly part of SAP Cloud Platform)

Implementation Rating

Crownpeak DXM
7.9
SAP Extension Suite (formerly part of SAP Cloud Platform)

Scalability

Crownpeak DXM
8.6
SAP Extension Suite (formerly part of SAP Cloud Platform)

Add comparison