What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
46 Ratings
6 Ratings

Crownpeak DXM

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
46 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.9 out of 100

Likelihood to Recommend

Crownpeak DXM

Crownpeak DXM is well suited for companies who need to efficiently push content out across multiple channels with minimal fuss. It is a great choice for enterprise-level businesses that need an agile and comprehensive content workflow as it is cloud-based, agile, and offers automatic system upgrades. It fits seamlessly into a customer technology ecosystem as it is highly interoperable, and integrates well with industry leaders in the DAM, PIM, and TMS spaces. Crownpeak DXM is suitable for corporate marketing and localization departments looking for customer-centric digital experience platforms. The decoupled architecture of the platform gives users the flexibility to push content globally with less effort and shorter turnaround times. In summary, our joint customers see the value and impact of Crownpeak’s platform on their lead times, bottom line, and overall brand consistency.
Lauren Johnston | TrustRadius Reviewer

Titan CMS

Titan CMS is a good full featured CMS if users are fairly tech savvy. It is under active development and has added significant features through the years.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Security

Crownpeak DXM
8.0
Titan CMS
9.8
Role-based user permissions
Crownpeak DXM
8.0
Titan CMS
9.8

Platform & Infrastructure

Crownpeak DXM
7.1
Titan CMS
5.0
API
Crownpeak DXM
7.1
Titan CMS
5.0
Internationalization / multi-language
Crownpeak DXM
7.0
Titan CMS
5.0

Web Content Creation

Crownpeak DXM
7.2
Titan CMS
8.1
WYSIWYG editor
Crownpeak DXM
7.3
Titan CMS
7.1
Code quality / cleanliness
Crownpeak DXM
6.9
Titan CMS
8.9
Admin section
Crownpeak DXM
7.2
Titan CMS
8.0
Page templates
Crownpeak DXM
7.2
Titan CMS
9.7
Mobile optimization / responsive design
Crownpeak DXM
7.2
Titan CMS
9.8
Publishing workflow
Crownpeak DXM
7.7
Titan CMS
9.8
Form generator
Crownpeak DXM
7.2
Titan CMS
8.6
Library of website themes
Crownpeak DXM
Titan CMS
3.0

Web Content Management

Crownpeak DXM
7.1
Titan CMS
9.4
Content taxonomy
Crownpeak DXM
7.1
Titan CMS
9.9
SEO support
Crownpeak DXM
7.5
Titan CMS
9.7
Bulk management
Crownpeak DXM
7.0
Titan CMS
9.8
Availability / breadth of extensions
Crownpeak DXM
6.8
Titan CMS
7.9
Community / comment management
Crownpeak DXM
Titan CMS
9.8

Pros

Crownpeak DXM

  • Having all the tools all in one place - you don't need a separate quality tool or asset management tool for instance
  • Ease of use is great because even non-technical users can get in and add content after minimal training.
  • Personalization and A/B testing built in makes a HUGE difference in how marketers build a site.
Sean Brasher | TrustRadius Reviewer

Titan CMS

  • Utilizing a Filter to determine what shows on a page saves countless hours of configuring content that should be displayed on a page - it's been a lifesaver how easy it is to set up too.
  • Smart Search takes the search box and makes it magical. Common misspellings and alternate names can still send a user to the proper page!
  • Data nodes and filters can also be configured to Find a Dealer, Doctor, Location etc. It puts the power into a users hands and makes is easy to use.
Jeanine Hantke | TrustRadius Reviewer

Cons

Crownpeak DXM

  • Searching for a particular asset is almost unusable, you have to know exact name of the asset you are looking for.
  • Pages with many assets or dependencies take a long time to load.
  • Set up a way to automatically migrate content - API or automation tools.
Anonymous | TrustRadius Reviewer

Titan CMS

  • I would love to see a "View this Page" button after a page has been updated/published. Every time I publish a new page, I have to open a new browser window, navigate to a different tab, copy the page url "example/example/example" and paste it after "www.mywebsite.com" in order to preview the new page/content.
  • If Titan and WordPress were in a beauty competition, there is no way that Titan would win. Titan's dashboard, buttons, etc are dated and bland, and is in dire need of a refresh.
  • A drag and drop to upload feature would be very helpful.
  • Creating forms is very cumbersome and the pop-up window in which the form is created needs to be revamped. The font-size is much too small and it is not as customizable as it could be.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Crownpeak DXM

Crownpeak DXM 8.9
Based on 5 answers
None of our Crownpeak clients are currently thinking about replatforming.
Joel Macaluso | TrustRadius Reviewer

Titan CMS

Titan CMS 10.0
Based on 3 answers
Titan CMS had a great support system and they helped make my experience go smooth. They offer courses to help people get acquainted, offer support over the phone and are more than willing to make your experience a great one.Once I was familiar with Titan I always found myself wanting to learn more and do more to improve upon the website. Titan makes CMS fun and exciting!
Tracee Meyers | TrustRadius Reviewer

Usability

Crownpeak DXM

Crownpeak DXM 8.0
Based on 12 answers
  • Flexible, agile and easy to use platform for content authors & digital marketers.
  • Seamless integrations with CRM & PIM
  • Globalization & Localization - Streamline translation process with integrated solutions to ensure speed & time to market
  • Integrated Quality Management with DQM to improve SEO & Accessibility
  • Fast, secure and scalable
  • Decoupled technology allows & offers easy integrations
Zeynep Babadagli Baykal | TrustRadius Reviewer

Titan CMS

Titan CMS 9.5
Based on 3 answers
Titan CMS is user friendly and intuitive and the support you receive when using this system is outstanding!
Anonymous | TrustRadius Reviewer

Reliability and Availability

Crownpeak DXM

Crownpeak DXM 8.6
Based on 2 answers
We have never encountered any issues with the availability.
Zeynep Babadagli Baykal | TrustRadius Reviewer

Titan CMS

Titan CMS 10.0
Based on 2 answers
No answer on this topic is available.

Performance

Crownpeak DXM

Crownpeak DXM 8.2
Based on 2 answers
Pages load very fast on production (assuming you develop with basic SEO practices in place) due to Crownpeak's publishing architecture. The slide downside is that publishing can be a bit slow at times.
Joel Macaluso | TrustRadius Reviewer

Titan CMS

No score
No answers yet
No answers on this topic

Support Rating

Crownpeak DXM

Crownpeak DXM 8.3
Based on 35 answers
Crownpeak DXM's service and support are outstanding. We have immediate access to both the tech support team and the software engineering team. We can get a support person on the phone whenever needed, and we can schedule impromptu training sessions at any time. Best support I have ever received from a platform provider in 20 years of software and application development.
Mike Benyo | TrustRadius Reviewer

Titan CMS

Titan CMS 8.0
Based on 4 answers
I give a rating of 9 out of 10 only because sometimes when we call support the problem is fixed for us, but the explanation is vague or none at all. We prefer to know what was done and if possible, if there was something we could have done to prevent needing to call support for it. Not a big deal really.
Jeanine Hantke | TrustRadius Reviewer

In-Person Training

Crownpeak DXM

No score
No answers yet
No answers on this topic

Titan CMS

Titan CMS 10.0
Based on 1 answer
It was customized to include screen shots of our site and how users can access the content that only pertains to them as well as advanced training sessions for admin duties and everything that goes along with it. Training is in small groups and can be private (your company only) if you like too.
Jeanine Hantke | TrustRadius Reviewer

Online Training

Crownpeak DXM

Crownpeak DXM 8.2
Based on 2 answers
We are effectively using the Developer
Center and Community Platform of Crownpeak when we are faced with any kind of
development-based issues. It gives us the chance to research and find possible
solutions. Even if we do not find anything on both platforms, Crownpeak gives
us efficient and quick support service with responsible and reliable support
team. Also,
we are attending regular and on demand trainings provided by Crownpeak whenever
necessary.
Zeynep Babadagli Baykal | TrustRadius Reviewer

Titan CMS

No score
No answers yet
No answers on this topic

Implementation Rating

Crownpeak DXM

Crownpeak DXM 7.9
Based on 28 answers
SaaS model is perfect for us to avoid slow and costly version updates to get access to new features and functions. Crownpeak is a true SaaS model, so we get all the good new stuff without the need to invest in effort, time or money. this frees our teams to focus on content creation and deployment, which is pretty fast because the DXM publishes straight to html through the headless model.
Andy Wood | TrustRadius Reviewer

Titan CMS

Titan CMS 10.0
Based on 2 answers
Talk to your project manager for Titan early on in development about minimalizing customizations. It seems obvious, but many times they do what you ask in the respect of "This is how we do it now, make that happen in Titan" vs. think of how Titan can deliver the same results within the confines of the base software. It's not a fault, just human nature.
Jeanine Hantke | TrustRadius Reviewer

Alternatives Considered

Crownpeak DXM

CrownPeak’s DQM gives the entire CrownPeak suite a slight advantage because it’s so helpful in tracking functionality issues, typos and areas for SEO improvements.
The other competitive products I used had not had these features in such a robust way the last time I used them 3-5 years ago.
Anonymous | TrustRadius Reviewer

Titan CMS

Not involved in selection.
Anonymous | TrustRadius Reviewer

Scalability

Crownpeak DXM

Crownpeak DXM 8.6
Based on 2 answers
In some recent projects we have delivered to our clients, we were able to roll out sites in shorter time period due the scalability of the Crownpeak's DXM solution.
Zeynep Babadagli Baykal | TrustRadius Reviewer

Titan CMS

No score
No answers yet
No answers on this topic

Return on Investment

Crownpeak DXM

  • I'm pretty sure it raises our back-end development costs by making the development process (of creating input forms and producing outputs from the content) more complicated and painful than it needs to be.
  • It helps lock our clients in to us because not a whole lot of agencies have Crownpeak expertise.
  • It helps our clients not have to deal with their own IT teams, which they tend to dislike working with.
Anonymous | TrustRadius Reviewer

Titan CMS

  • Our website prior to using Titan CMS was very similar in terms of the way content was laid out. However, since using Titan, we have been able to add new content to our site in a much quicker fashion.
  • The new website and CMS has certainly helped increase the number of visitors to our site.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Crownpeak DXM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Crownpeak DXM Editions & Modules

Additional Pricing Details

Titan CMS

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$5,000

Titan CMS Editions & Modules

Edition
Base License$2,5001
Professional LicensePlease Contact Us for Details
Corporate LicensePlease Contact Us for Details
Enterprise LicensePlease Contact Us for Details
  1. per installation
  2. none
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Crownpeak DXM
7.6
Titan CMS
8.9

Likelihood to Renew

Crownpeak DXM
8.9
Titan CMS
10.0

Usability

Crownpeak DXM
8.0
Titan CMS
9.5

Reliability and Availability

Crownpeak DXM
8.6
Titan CMS
10.0

Performance

Crownpeak DXM
8.2
Titan CMS

Support Rating

Crownpeak DXM
8.3
Titan CMS
8.0

In-Person Training

Crownpeak DXM
Titan CMS
10.0

Online Training

Crownpeak DXM
8.2
Titan CMS

Implementation Rating

Crownpeak DXM
7.9
Titan CMS
10.0

Scalability

Crownpeak DXM
8.6
Titan CMS

Add comparison