What users are saying about
Top Rated
34 Ratings
6 Ratings
Top Rated
34 Ratings
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Score 9.4 out of 100
6 Ratings
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Score 9.9 out of 100

Likelihood to Recommend

Crownpeak DXM

Crownpeak DXM is particularly well suited to Customer centric, CX Driven digital implementations. It has plenty of 'out the box' features which we use on a regular basis with our clients, but it also acts like a headless CMS with the ability to share content across different platforms and integrate with 'best of breed' CRM, PIM, Commerce tools for example. We work closely with Crownpeak to scope and define CX driven solutions for our clients, and it's especially useful when we need to be interoperable with other systems and tools in the customer communications and digital business toolkit. We've used it in B2C commerce situations, in B2B closed environments, and with brands with large volume product inventory management.
Andy Wood | TrustRadius Reviewer

Titan CMS

Titan CMS is a good full featured CMS if users are fairly tech savvy. It is under active development and has added significant features through the years.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Security

Crownpeak DXM
8.4
Titan CMS
9.8
Role-based user permissions
Crownpeak DXM
8.4
Titan CMS
9.8

Platform & Infrastructure

Crownpeak DXM
7.1
Titan CMS
5.0
API
Crownpeak DXM
6.8
Titan CMS
5.0
Internationalization / multi-language
Crownpeak DXM
7.5
Titan CMS
5.0

Web Content Creation

Crownpeak DXM
7.2
Titan CMS
8.1
WYSIWYG editor
Crownpeak DXM
7.7
Titan CMS
7.1
Code quality / cleanliness
Crownpeak DXM
7.4
Titan CMS
8.9
Admin section
Crownpeak DXM
6.3
Titan CMS
8.0
Page templates
Crownpeak DXM
7.0
Titan CMS
9.7
Mobile optimization / responsive design
Crownpeak DXM
7.5
Titan CMS
9.8
Publishing workflow
Crownpeak DXM
7.8
Titan CMS
9.8
Form generator
Crownpeak DXM
6.5
Titan CMS
8.6
Library of website themes
Crownpeak DXM
Titan CMS
3.0

Web Content Management

Crownpeak DXM
6.6
Titan CMS
9.4
Content taxonomy
Crownpeak DXM
7.0
Titan CMS
9.9
SEO support
Crownpeak DXM
6.5
Titan CMS
9.7
Bulk management
Crownpeak DXM
6.3
Titan CMS
9.8
Availability / breadth of extensions
Crownpeak DXM
6.5
Titan CMS
7.9
Community / comment management
Crownpeak DXM
Titan CMS
9.8

Pros

Crownpeak DXM

  • Having all the tools all in one place - you don't need a separate quality tool or asset management tool for instance
  • Ease of use is great because even non-technical users can get in and add content after minimal training.
  • Personalization and A/B testing built in makes a HUGE difference in how marketers build a site.
Sean Brasher | TrustRadius Reviewer

Titan CMS

  • Utilizing a Filter to determine what shows on a page saves countless hours of configuring content that should be displayed on a page - it's been a lifesaver how easy it is to set up too.
  • Smart Search takes the search box and makes it magical. Common misspellings and alternate names can still send a user to the proper page!
  • Data nodes and filters can also be configured to Find a Dealer, Doctor, Location etc. It puts the power into a users hands and makes is easy to use.
Jeanine Hantke | TrustRadius Reviewer

Cons

Crownpeak DXM

  • Initial setup is a nightmare, and pretty much impossible without an expensive professional services engagement or an outside consultant.
  • It is difficult to create personalized content, and the module is not particularly robust, at that.
  • The user interface is extremely confusing for business users, and time-to-productivity is high.
Anonymous | TrustRadius Reviewer

Titan CMS

  • I would love to see a "View this Page" button after a page has been updated/published. Every time I publish a new page, I have to open a new browser window, navigate to a different tab, copy the page url "example/example/example" and paste it after "www.mywebsite.com" in order to preview the new page/content.
  • If Titan and WordPress were in a beauty competition, there is no way that Titan would win. Titan's dashboard, buttons, etc are dated and bland, and is in dire need of a refresh.
  • A drag and drop to upload feature would be very helpful.
  • Creating forms is very cumbersome and the pop-up window in which the form is created needs to be revamped. The font-size is much too small and it is not as customizable as it could be.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Crownpeak DXM

Crownpeak DXM 5.0
Based on 1 answer
No answer on this topic is available.

Titan CMS

Titan CMS 10.0
Based on 3 answers
Titan CMS had a great support system and they helped make my experience go smooth. They offer courses to help people get acquainted, offer support over the phone and are more than willing to make your experience a great one.Once I was familiar with Titan I always found myself wanting to learn more and do more to improve upon the website. Titan makes CMS fun and exciting!
Tracee Meyers | TrustRadius Reviewer

Usability

Crownpeak DXM

No score
No answers yet
No answers on this topic

Titan CMS

Titan CMS 9.5
Based on 3 answers
Titan CMS is user friendly and intuitive and the support you receive when using this system is outstanding!
Anonymous | TrustRadius Reviewer

Support Rating

Crownpeak DXM

Crownpeak DXM 7.9
Based on 16 answers
The support we receive is great. Our inquiries are responded to very fast, and we have had no turnover on our account for nearly 5 years which is almost unheard of. This means our support team has a lot of domain knowledge and familiarity with our unique set up making troubleshooting and break/fix inquiries fast and easy.
Anonymous | TrustRadius Reviewer

Titan CMS

Titan CMS 8.0
Based on 4 answers
I give a rating of 9 out of 10 only because sometimes when we call support the problem is fixed for us, but the explanation is vague or none at all. We prefer to know what was done and if possible, if there was something we could have done to prevent needing to call support for it. Not a big deal really.
Jeanine Hantke | TrustRadius Reviewer

In-Person Training

Crownpeak DXM

No score
No answers yet
No answers on this topic

Titan CMS

Titan CMS 10.0
Based on 1 answer
It was customized to include screen shots of our site and how users can access the content that only pertains to them as well as advanced training sessions for admin duties and everything that goes along with it. Training is in small groups and can be private (your company only) if you like too.
Jeanine Hantke | TrustRadius Reviewer

Implementation Rating

Crownpeak DXM

Crownpeak DXM 7.2
Based on 16 answers
As for the development teams simplistic approach gives the developers the flexibility to implement their code rapidly with the use of component based templates. The CMS is easy to set-up and can be ready within a few weeks compared to months in a traditional WCM. User configuration, roles and managing access is smooth; active directory configuration allows users to access the platform with their corporate credential which is a simple set-up.
Zeynep Babadagli Baykal | TrustRadius Reviewer

Titan CMS

Titan CMS 10.0
Based on 2 answers
Talk to your project manager for Titan early on in development about minimalizing customizations. It seems obvious, but many times they do what you ask in the respect of "This is how we do it now, make that happen in Titan" vs. think of how Titan can deliver the same results within the confines of the base software. It's not a fault, just human nature.
Jeanine Hantke | TrustRadius Reviewer

Alternatives Considered

Crownpeak DXM

Anonymous | TrustRadius Reviewer

Titan CMS

Not involved in selection.
Anonymous | TrustRadius Reviewer

Return on Investment

Crownpeak DXM

  • I'm pretty sure it raises our back-end development costs by making the development process (of creating input forms and producing outputs from the content) more complicated and painful than it needs to be.
  • It helps lock our clients in to us because not a whole lot of agencies have Crownpeak expertise.
  • It helps our clients not have to deal with their own IT teams, which they tend to dislike working with.
Anonymous | TrustRadius Reviewer

Titan CMS

  • Our website prior to using Titan CMS was very similar in terms of the way content was laid out. However, since using Titan, we have been able to add new content to our site in a much quicker fashion.
  • The new website and CMS has certainly helped increase the number of visitors to our site.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Crownpeak DXM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Crownpeak DXM Editions & Modules

Additional Pricing Details

Titan CMS

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$5,000*

* Per Installation

Titan CMS Editions & Modules

Edition
Base License$2,5001
Professional LicensePlease Contact Us for Details
Corporate LicensePlease Contact Us for Details
Enterprise LicensePlease Contact Us for Details
  1. per installation
Additional Pricing Details
Please visit our website for a breakdown of requirements and license level inclusions: https://titancms.com/Titan-CMS/Requirements.htm. Special licenses are available to non-profit and government agencies.

Rating Summary

Likelihood to Recommend

Crownpeak DXM
7.1
Titan CMS
8.9

Likelihood to Renew

Crownpeak DXM
5.0
Titan CMS
10.0

Usability

Crownpeak DXM
Titan CMS
9.5

Reliability and Availability

Crownpeak DXM
Titan CMS
10.0

Support Rating

Crownpeak DXM
7.9
Titan CMS
8.0

In-Person Training

Crownpeak DXM
Titan CMS
10.0

Implementation Rating

Crownpeak DXM
7.2
Titan CMS
10.0

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