Crownpeak Universal Consent Platform vs. Mitratech PolicyHub

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Crownpeak Universal Consent Platform
Score 8.0 out of 10
N/A
Crownpeak, headquartered in Denver, offers their Consent suite of products, applications designed to support brands in maintaining compliance with local and global privacy laws (e.g. GDPR). The platform features easy opt-in and opt-out, notice and consent gateways, customizable banners, and more.N/A
Mitratech PolicyHub
Score 5.8 out of 10
N/A
Mitratech PolicyHub is a policy management solution designed to create, update, approve and communicate policies to automated knowledge assessments, audit and reporting.N/A
Pricing
Crownpeak Universal Consent PlatformMitratech PolicyHub
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Crownpeak Universal Consent PlatformMitratech PolicyHub
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Crownpeak Universal Consent PlatformMitratech PolicyHub
Top Pros
Top Cons
User Ratings
Crownpeak Universal Consent PlatformMitratech PolicyHub
Likelihood to Recommend
8.0
(3 ratings)
5.6
(5 ratings)
Likelihood to Renew
-
(0 ratings)
6.2
(5 ratings)
Usability
8.2
(1 ratings)
-
(0 ratings)
Support Rating
8.2
(1 ratings)
-
(0 ratings)
Implementation Rating
6.4
(2 ratings)
6.1
(8 ratings)
User Testimonials
Crownpeak Universal Consent PlatformMitratech PolicyHub
Likelihood to Recommend
Crownpeak
If you are looking for a consent platform that can be deployed across many domains and is managed from one place this is the product for you. On the other hand, if you have just one page to put the cookie consent banner on, there are definitely cheaper solutions out there.
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Mitratech
If you need a centralized location for policies and procedures, this system is great for the cost and effectiveness. While other systems had more bells and whistles, PolicyHub had everything one needs to maintain their P&Ps without costing a small fortune.
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Pros
Crownpeak
  • Easy-to-use UI - straightforward navigation, minimal issues
  • Simple implementation when it comes to tagging
  • Helpful support team when issues arise (that rarely happens, however)
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Mitratech
  • Reminders of policies needing updating
  • Simple inbox for end-user
  • Online Access
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Cons
Crownpeak
  • Enterprise company management in order to get access at market level
  • Reporting at market level
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Mitratech
  • Document retraction can be confusing. Document in the library will still show as published even though it has been retracted.
  • Reporting is lacking in some areas. We have had issues meeting compliance requirements for document review status dates.
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Likelihood to Renew
Crownpeak
No answers on this topic
Mitratech
It helps us do what we need it to do.
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Usability
Crownpeak
As stated, the UI is rather easy to navigate and it serves its intended purpose. Pulling tags from the Evidon UI is straightforward, and implementation issues are quite rare.
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Mitratech
No answers on this topic
Support Rating
Crownpeak
Ease-of-use, straightforward, rarely has any issues.
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Mitratech
No answers on this topic
Implementation Rating
Crownpeak
The initial process is not clear but after the first cookie banner all others are faster to implement.
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Mitratech
There were a number of calls and fixes that had to take place. we have a number of patches in places and bugs that needed fixing. we identified issues as we went along and became the company trying to test the system with no real benefit to us.
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Alternatives Considered
Crownpeak
It offers less customization.
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Mitratech
We did not evaluate any other product.
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Return on Investment
Crownpeak
  • the percentage of people allowing for cookies is around 50%
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Mitratech
  • It has enabled us to maintain a central database of P&P to ensure everyone is on the same page. We were completely paper/manual before so some things didn't get updated appropriately. This enables us to review and comply with requirements we have as a federally-qualified health center. It also makes it easier for us to pull policies when we need them.
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