Crownpeak Universal Consent Platform vs. Mitratech PolicyHub

If you are looking for a consent platform that can be deployed across many domains and is managed from one place this is the product for you. On the other hand, if you have just one page to put the cookie consent banner on, there are definitely cheaper solutions out there.

If you need a centralized location for policies and procedures, this system is great for the cost and effectiveness. While other systems had more bells and whistles, PolicyHub had everything one needs to maintain their P&Ps without costing a small fortune.

• Easy-to-use UI - straightforward navigation, minimal issues
• Simple implementation when it comes to tagging
• Helpful support team when issues arise (that rarely happens, however)

• Reminders of policies needing updating
• Simple inbox for end-user
• Online Access

• Enterprise company management in order to get access at market level
• Reporting at market level

• Document retraction can be confusing. Document in the library will still show as published even though it has been retracted.
• Reporting is lacking in some areas. We have had issues meeting compliance requirements for document review status dates.

It helps us do what we need it to do.

As stated, the UI is rather easy to navigate and it serves its intended purpose. Pulling tags from the Evidon UI is straightforward, and implementation issues are quite rare.

Ease-of-use, straightforward, rarely has any issues.

The initial process is not clear but after the first cookie banner all others are faster to implement.

There were a number of calls and fixes that had to take place. we have a number of patches in places and bugs that needed fixing. we identified issues as we went along and became the company trying to test the system with no real benefit to us.

It offers less customization.

We did not evaluate any other product.

• the percentage of people allowing for cookies is around 50%

• It has enabled us to maintain a central database of P&P to ensure everyone is on the same page. We were completely paper/manual before so some things didn't get updated appropriately. This enables us to review and comply with requirements we have as a federally-qualified health center. It also makes it easier for us to pull policies when we need them.