Crownpeak Universal Consent Platform vs Riskonnect IRM

Likelihood to Recommend

If you are looking for a consent platform that can be deployed across many domains and is managed from one place this is the product for you. On the other hand, if you have just one page to put the cookie consent banner on, there are definitely cheaper solutions out there.

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Verified User

Professional in Marketing

Industrial Automation Company, 1001-5000 employees

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Riskonnect is a greater value for subscription services than their competitors, which can be much pricier. However, some of the reporting and features are still being ironed out from the recent Marsh merger. If I was a RiskMaster user, I wouldn't have any trouble making the move to Riskonnect. They're very similar in my opinion.

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Richard Crane

Senior Business Analyst

Southwest Gas CorporationUtilities, 1001-5000 employees

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Pros

Easy-to-use UI - straightforward navigation, minimal issues
Simple implementation when it comes to tagging
Helpful support team when issues arise (that rarely happens, however)

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Connor Dunkling

Media Technology Analyst

Digitas/GroupeConnectMarketing & Advertising, 10,001+ employees

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Riskonnect has a great claims management piece that's very easy to use, especially if you're used to other solutions such as RiskMaster.
It's very configurable -- I can decide which fields I want to use and which I don't. If there's something I don't want to use, I can hide it. If there's a field that I want to rename, I can do that too. Very easy to complete by myself, without help from the vendor.
The accident reporting module is fantastic. Employees can easily input accident information by following simple prompts. It's also very easy to identify affected body parts and initial treatment options, and it uses smart logic to determine what the user has to input next. Very easy and paperless. I can even sign documentation online.

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Richard Crane

Senior Business Analyst

Southwest Gas CorporationUtilities, 1001-5000 employees

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Cons

Enterprise company management in order to get access at market level
Reporting at market level

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Verified User

Project Manager in Marketing

Consumer Goods Company, 1001-5000 employees

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The Claims Admin piece is relatively new due to their partnership with Marsh ClearSight. There is a noticeable difference between the two integrated systems, but I suspect this will change quickly. I suspect there are still some kinks that are being worked out.
Riskonnect doesn't offer a true mobile app yet, but it can be accessed on mobile devices through responsive design. Not bad, but not great either. Especially when trying to view reports.
Riskonnect will work with you to configure, but customization is not their thing. If you need a lot of customization, you may need to look elsewhere.

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Richard Crane

Senior Business Analyst

Southwest Gas CorporationUtilities, 1001-5000 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

Starting Price

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General

Free Trial

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Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

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Usability

Crownpeak Universal Consent Platform 8.2

Based on 1 answer

As stated, the UI is rather easy to navigate and it serves its intended purpose. Pulling tags from the Evidon UI is straightforward, and implementation issues are quite rare.

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Connor Dunkling

Media Technology Analyst

Digitas/GroupeConnectMarketing & Advertising, 10,001+ employees

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No score

No answers yet

No answers on this topic

Support Rating

Crownpeak Universal Consent Platform 8.2

Based on 1 answer

Ease-of-use, straightforward, rarely has any issues.

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Connor Dunkling

Media Technology Analyst

Digitas/GroupeConnectMarketing & Advertising, 10,001+ employees

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No score

No answers yet

No answers on this topic

Implementation Rating

Crownpeak Universal Consent Platform 6.4

Based on 2 answers

The initial process is not clear but after the first cookie banner all others are faster to implement.

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Verified User

Project Manager in Marketing

Consumer Goods Company, 1001-5000 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

It offers less customization.

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Verified User

Professional in Marketing

Industrial Automation Company, 1001-5000 employees

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Riskonnect was less expensive and provided a similar value against other market competitors. It was also most similar to RiskMaster, which is what we are using. And the ability to run and share reports is impressive.

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Richard Crane

Senior Business Analyst

Southwest Gas CorporationUtilities, 1001-5000 employees

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Return on Investment

the percentage of people allowing for cookies is around 50%

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Verified User

Professional in Marketing

Industrial Automation Company, 1001-5000 employees

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Safety reporting and trends are very valuable. The ability to analyze and predict can reduce the number of claims as well.
Since we are using RiskMaster, there doesn't appear to be a big learning curve on learning Riskonnect. Appears to be easy to jump in and get started.

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Richard Crane

Senior Business Analyst

Southwest Gas CorporationUtilities, 1001-5000 employees

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Crownpeak Universal Consent Platform vs Riskonnect IRM