52 Ratings
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150 Ratings
52 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.4 out of 100

Meltwater Media Intelligence Platform

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
150 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.4 out of 100

Feature Set Ratings

    Prospecting

    5.0

    Crunchbase

    50%

    Meltwater Media Intelligence Platform

    Feature Set Not Supported
    N/A
    Crunchbase ranks higher in 6/6 features

    Advanced search

    5.3
    53%
    16 Ratings
    N/A
    0 Ratings

    Identification of new leads

    5.2
    52%
    15 Ratings
    N/A
    0 Ratings

    List quality

    4.2
    42%
    15 Ratings
    N/A
    0 Ratings

    List upload/download

    5.2
    52%
    11 Ratings
    N/A
    0 Ratings

    Ideal customer targeting

    4.6
    46%
    14 Ratings
    N/A
    0 Ratings

    Load time/data access

    5.4
    54%
    14 Ratings
    N/A
    0 Ratings

    Sales Intelligence Data Standards

    5.1

    Crunchbase

    51%

    Meltwater Media Intelligence Platform

    Feature Set Not Supported
    N/A
    Crunchbase ranks higher in 3/3 features

    Contact information

    4.3
    43%
    14 Ratings
    N/A
    0 Ratings

    Company information

    5.3
    53%
    17 Ratings
    N/A
    0 Ratings

    Industry information

    5.7
    57%
    12 Ratings
    N/A
    0 Ratings

    Data Augmentation & Lead Qualification

    5.8

    Crunchbase

    58%

    Meltwater Media Intelligence Platform

    Feature Set Not Supported
    N/A
    Crunchbase ranks higher in 9/9 features

    Lead qualification process

    5.1
    51%
    9 Ratings
    N/A
    0 Ratings

    Smart lists and recommendations

    4.9
    49%
    12 Ratings
    N/A
    0 Ratings

    Salesforce integration

    5.5
    55%
    6 Ratings
    N/A
    0 Ratings

    Company/business profiles

    4.8
    48%
    14 Ratings
    N/A
    0 Ratings

    Alerts and reminders

    6.7
    67%
    10 Ratings
    N/A
    0 Ratings

    Data hygiene

    5.8
    58%
    11 Ratings
    N/A
    0 Ratings

    Automatic data refresh

    5.9
    59%
    6 Ratings
    N/A
    0 Ratings

    Tags

    6.6
    66%
    8 Ratings
    N/A
    0 Ratings

    Filters and segmentation

    6.6
    66%
    12 Ratings
    N/A
    0 Ratings

    Sales Intelligence Email Features

    4.5

    Crunchbase

    45%

    Meltwater Media Intelligence Platform

    Feature Set Not Supported
    N/A
    Crunchbase ranks higher in 2/2 features

    Sales email templates

    4.5
    45%
    4 Ratings
    N/A
    0 Ratings

    Append emails to records

    4.5
    45%
    4 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Meltwater Media Intelligence Platform is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    5.5

    Crunchbase

    55%
    18 Ratings
    7.4

    Meltwater Media Intelligence Platform

    74%
    70 Ratings

    Likelihood to Renew

    Crunchbase

    N/A
    0 Ratings
    8.0

    Meltwater Media Intelligence Platform

    80%
    9 Ratings

    Usability

    Crunchbase

    N/A
    0 Ratings
    2.2

    Meltwater Media Intelligence Platform

    22%
    3 Ratings

    Availability

    Crunchbase

    N/A
    0 Ratings
    10.0

    Meltwater Media Intelligence Platform

    100%
    2 Ratings

    Support Rating

    1.0

    Crunchbase

    10%
    1 Rating
    7.9

    Meltwater Media Intelligence Platform

    79%
    35 Ratings

    In-Person Training

    Crunchbase

    N/A
    0 Ratings
    8.0

    Meltwater Media Intelligence Platform

    80%
    1 Rating

    Online Training

    Crunchbase

    N/A
    0 Ratings
    8.0

    Meltwater Media Intelligence Platform

    80%
    1 Rating

    Implementation Rating

    Crunchbase

    N/A
    0 Ratings
    6.1

    Meltwater Media Intelligence Platform

    61%
    4 Ratings

    Vendor post-sale

    Crunchbase

    N/A
    0 Ratings
    1.0

    Meltwater Media Intelligence Platform

    10%
    1 Rating

    Vendor pre-sale

    Crunchbase

    N/A
    0 Ratings
    9.1

    Meltwater Media Intelligence Platform

    91%
    1 Rating

    Likelihood to Recommend

    Crunchbase Inc.

    Looking to create lists of target companies through the advanced search feature or the query builder if one is planning to reach out to the individuals listed in the profile. Looking for investment and company history information to inform sourcing or competitive landscape research.
    Read full review

    Meltwater

    Meltwater is well-suited for agencies that have an engagement team who is looking to service a variety of client needs such as social media reporting, public relations outreach, and community management. If you're looking to have a platform serve just one need, you can still use Meltwater but will get more bang for your buck if you are needing a variety of tools.
    Read full review

    Pros

    Crunchbase Inc.

    • Crunchbase has an easy-to-navigate user interface. The bar at the top of the screen that shows the different data points available on companies is particularly helpful for quick navigating.
    • The ability to make and import lists and save searches is helpful for customizing the software to your particular needs.
    • The web and mobile app data that Crunchbase offers is very helpful to gauge trends and interest in companies for diligence purposes.
    Read full review

    Meltwater

    • Media research - you can search for relevant publications and journalists to add to your media list.
    • Earned media coverage - you can search for coverage of your brand and find news stories that also include data that may be useful (how many people did the story reach for example).
    • Building media lists - if you have no current existing list, you can build and export one in Excel for example.
    Read full review

    Cons

    Crunchbase Inc.

    • Notifications - Something similar to TweetDeck would be nice, so that when news breaks it could be an immediate fact.
    • Honestly dont add too much because you don't want it to become more of a social tool with cluttered info, keep it straight to the point.
    Read full review

    Meltwater

    • The dashboards are not user-friendly, customizable (color, font size, etc.), or worthy of presenting to a client. All of the insights from a dashboard get pulled from the platform and placed into a more client-friendly presentation.
    • Paywalls for certain publications connected to who-knows-what. DowJones racket limits media monitoring capabilities and results in manual searches for a growing number of publications.
    • TVeyes, the broadcast monitoring arm of the media monitoring capabilities, just needs TLC and to become more client-facing. Currently, the links produced to share clips look sketchy, and they have a relatively short shelf life.
    Read full review

    Pricing Details

    Crunchbase

    Starting Price

    $0

    Editions & Modules

    Crunchbase editions and modules pricing
    EditionModules
    Crunchbase Starter$291
    Crunchbase Pro$492
    Basic$03
    Crunchbase EnterpriseCustom Billing4

    Footnotes

    1. per month, per user
    2. per month, per user
    3. none
    4. none

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Meltwater Media Intelligence Platform

    Starting Price

    Editions & Modules

    Meltwater Media Intelligence Platform editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Crunchbase Inc.

      No answers on this topic

      Meltwater

      Meltwater works well for our organization and has allowed us to meet our internal goals. We are always open to new products and services that may be able to provide similar or better features; however, our experience has been that many of Meltwater's competitors are not up to the task.
      Read full review

      Usability

      Crunchbase Inc.

      No answers on this topic

      Meltwater

      Once you get some basic training it's pretty easy to use. I would like to see training manuals, or instructional videos to help me explore features I'm not currently using.
      Read full review

      Support Rating

      Crunchbase Inc.

      They give standard answers. They are not a customer first business. I tried to cancel my subscription after using it for only 1 week as we found the information was outdated and not at all useful. But they would not cancel the year long subscription I mistakenly signed up for
      Read full review

      Meltwater

      Our account rep at Meltwater went dark for a long time. Then, a couple of weeks ago, our new account manager reached out to set up a meeting. Apparently, they had a big shakeup in the company, and there were some personnel changes. Our new account rep was great in discussing the platform's capabilities that were available to us and even offered to schedule a follow-up meeting with his technical team to introduce our new social media team members to the platform and how it could help them with their jobs.
      Read full review

      In-Person Training

      Crunchbase Inc.

      No answers on this topic

      Meltwater

      Again, really in-depth and helpful for a program that is really easy to use.
      Read full review

      Online Training

      Crunchbase Inc.

      No answers on this topic

      Meltwater

      Walked step by step through program. Very informative on a program that doesn't require much training.
      Read full review

      Implementation Rating

      Crunchbase Inc.

      No answers on this topic

      Meltwater

      You are only allowed 15 users, so make sure you've identified who will have access to use the tool.
      Read full review

      Alternatives Considered

      Crunchbase Inc.

      Crunchbase is definitely bottom of the barrel in this space. At similar pricing models, all competitors I have tried have significantly bigger and more updated databases. Crunchbase may have been great sometime in the past, but they are not worth engaging now.
      Read full review

      Meltwater

      I was looking for a full-service option. I did some research. What really sold me was the presentation. They offered products that were helpful, and I wasn’t even aware of them. It is more expensive than the other products that are out there, but you get more. The other companies are good, but Meltwater Media Intelligence is more full service.
      Read full review

      Return on Investment

      Crunchbase Inc.

      • Crunchbase has been great and given us a lot of new companies to go after that have received funding and turned into great meetings. We do not pay a ton, so the ROI is great.
      • We have nothing but positive results using Crunchbase and rely on it heavily for prospecting.
      • It might add more value if we get a more expensive or advanced version.
      Read full review

      Meltwater

      • As a PR firm, we rely on the media databases that [Meltwater Media Intelligence Platform] supplies to deliver the media exposure that they expect from us.
      • We utilize their tracking of media hits for our overall reporting to our clients.
      • Both of these are advantageous in helping us to not only keep our existing clients happy but also to gain new clients (and, in turn - revenue), as well.
      Read full review

      Add comparison