What users are saying about
2 Ratings
28 Ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100
28 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Likelihood to Recommend

CTERA Drive

Scalable, secure file sync solution with mobile collaboration capabilities. Implement CTERA Drive and it will provide you with next-generation cloud storage services with no compromise on scalability, security and manageability, while minimizing the low total cost of ownership. Proven to be a cloud-native, API-driven solution that supports complete service automation to easily deploy backup and recovery services.
Matt Storer | TrustRadius Reviewer

SugarSync

When doing daily jobs, if you’re sharing large files, I think Dropbox works a lot better but if you have a system where you’re working within that system and you want to be able to work with that system and have certain folders that you have access to all the time then SugarSync might be just the ticket.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

CTERA Drive
9.0
SugarSync
9.5
Versioning
CTERA Drive
9.0
SugarSync
8.2
Video files
CTERA Drive
9.0
SugarSync
9.1
Audio files
CTERA Drive
9.0
SugarSync
10.0
Document collaboration
CTERA Drive
9.0
SugarSync
10.0
Access control
CTERA Drive
8.0
SugarSync
10.0
File search
CTERA Drive
9.0
SugarSync
9.1
Device sync
CTERA Drive
10.0
SugarSync
10.0

Cloud Storage Security & Administration

CTERA Drive
8.7
SugarSync
9.7
User and role management
CTERA Drive
8.0
SugarSync
10.0
File organization
CTERA Drive
9.0
SugarSync
9.1
Device management
CTERA Drive
9.0
SugarSync
10.0

Cloud Storage Platform

CTERA Drive
9.7
SugarSync
10.0
Performance
CTERA Drive
10.0
SugarSync
10.0
Reliability
CTERA Drive
10.0
SugarSync
10.0
Storage Reports
CTERA Drive
9.0
SugarSync
10.0

Pros

CTERA Drive

  • Provides a modern collaboration interface to access, share and back up files
  • Safeguards files against ransom ware while enabling quick recovery
  • Ensures we retain full control over data residency and security
  • Multi-folder sync and secure file sharing
Matt Storer | TrustRadius Reviewer

SugarSync

  • Sync files in any folder - rather than forcing you to store them in a certain place (Although this can be confusing too)
  • Works in the background - although this is true for all
  • You can share with others - including those who do not use SugarSync
Tom Ball | TrustRadius Reviewer

Cons

CTERA Drive

  • Not easy to manage permissions on backup
  • Just a little improvement on reporting functionality
Matt Storer | TrustRadius Reviewer

SugarSync

  • Can only think of one thing. I have helped others to get going with SugarSync and they if they have problems it is understanding the cloud.... So maybe (if it dosen't exist already) I would like to have a animation of the proces with "flying" folders between desktops, clouds etc. Otherwise SugarSync is just great.
AnnA Lundgren | TrustRadius Reviewer

Likelihood to Renew

CTERA Drive

No score
No answers yet
No answers on this topic

SugarSync

SugarSync 9.0
Based on 3 answers
1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse
Anonymous | TrustRadius Reviewer

Support Rating

CTERA Drive

No score
No answers yet
No answers on this topic

SugarSync

SugarSync 10.0
Based on 1 answer
Customer service is amazing, they are always fast to respond and very helpful.
Samantha Crawford | TrustRadius Reviewer

Alternatives Considered

CTERA Drive

From a disaster recovery standpoint, CTERA Drive has the best built-in disaster recovery tools and hybrid cloud backup of files features. It provides all of the benefits of a modern file management system without any of the security compromises that come from storing files in a shared cloud service.
Matt Storer | TrustRadius Reviewer

SugarSync

SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy files to a specific folder if I want them backed up.
Richard Foster | TrustRadius Reviewer

Return on Investment

CTERA Drive

  • Stores data at ⅛th of the total cost of traditional backup approaches
  • 100% automation
  • Real-time data availability
  • Cost of CTERA Drive less than annual maintenance of traditional backup methods
Matt Storer | TrustRadius Reviewer

SugarSync

  • There were some opensource alternatives but we wanted something with better support which SugarSync offers.
  • We achieved faster project collaboration with SugarSync.
Alan Matson, CCNA:S, MCP | TrustRadius Reviewer

Pricing Details

CTERA Drive

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

CTERA Drive Editions & Modules

Additional Pricing Details

SugarSync

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SugarSync Editions & Modules

Edition
100 GB$7.491
250 GB$9.991
500 GB$18.951
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

CTERA Drive
9.0
SugarSync
9.8

Likelihood to Renew

CTERA Drive
SugarSync
9.0

Support Rating

CTERA Drive
SugarSync
10.0

Add comparison