What users are saying about
22 Ratings
4 Ratings
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Score 8 out of 100
22 Ratings
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Score 8.7 out of 100

Attribute Ratings

  • FreeNAS is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

1.0

CTERA Edge X Series

10%
1 Rating
9.0

FreeNAS

90%
7 Ratings

Support Rating

CTERA Edge X Series

N/A
0 Ratings
8.0

FreeNAS

80%
2 Ratings

Likelihood to Recommend

CTERA

This is all about the selling you a "Device" and prices vary greatly between resellers. The devices work well, but the pure cloud solutions need a lot of work.
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iXsystems

FreeNAS is well suited for most storage serving scenarios, whether it be for an office file server, backup destinations, data replication across the internet, or as backend storage for virtual machines. It can serve various types of clients via a plethora of standard protocols and can easily integrate with existing infrastructure using LDAP authentication and so on. It's pretty simple to use (it helps to have at least a basic understanding of the underlying technologies) and almost maintenance-free. One scenario that springs to mind that it may not be appropriate for (yet) is as S3 storage. However, S3 functionality was added in a recent release and may have improved greatly since then. I'm sure it will eventually work very well for this.
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Pros

CTERA

  • Standard File Backup
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iXsystems

  • The FreeNAS web interface is modern looking. It makes tasks like provisioning drives into raid volumes easy.
  • The ZFS raid option allows you to add in an SSD as a cache drive to increase performance.
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Cons

CTERA

  • SQL Backups just don't work reliably. For us, we lost all of our SQL data backed up through the CTERA Application process. Although the logs indicated a success, that was really not the case. This came close to putting us out of business. Luckily I had taken a genuine SQL backup to a folder. Unfortunately it was a month old. We had to pick-up the pieces from there.
  • Don't use it for file sync and share. There are better products out there i.e. anchorworks.com
  • Support sucks. Good luck with response time and answers that are inconsistent between team members. For example I had to rebuild a VM from scratch. When I re-installed the CTERA client It obviously thought I was adding another device. When I inquired to tech support, one member said "copy the old Data folder" (I still had the old VHD. That did not work). The other directed me to the correct spot to just change the associated folder. The turn-around time was over 24 hours for this simple fix.
  • Documentation, plenty of fodder but no real tech there.
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iXsystems

  • Not good for beginners as it requires deep understanding of networking and storage.
  • Most of the good and required features are not available in free version.
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Pricing Details

CTERA Edge X Series

Starting Price

Editions & Modules

CTERA Edge X Series editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    FreeNAS

    Starting Price

    Editions & Modules

    FreeNAS editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Support Rating

      CTERA

      No answers on this topic

      iXsystems

      There were some things that can be found by other users on forums and Google and some things that were not.
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      Alternatives Considered

      CTERA

      Unfortunately CTERA does not stack up well if you want a pure cloud BDR. I have use iDrive and Asigra. iDrive has similar support and SQL backup issues. Asigra can vary widely in support and price, but the software is solid.
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      iXsystems

      FreeNAS effectively uses all resources really well and it is highly recommended for in premises NAS. It has unlimited ROI as it is really free and open-source. The only payment we need to pay is when we need any support from those guys. FreeNAS helps us to effectively do our work with the legacy systems as it manages all the components really well. FreeNAS although rebranded to TrueNAS will still be there until our legacy systems run.
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      Return on Investment

      CTERA

      • NONE, it about put us out of business
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      iXsystems

      • Low-Cost Network Attached Storage
      • Provides additional network storage to support client & business operations
      • FreeNAS secures our data using custom encryption keys
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