What users are saying about
16 Ratings
1 Ratings
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Score 1 out of 100
16 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

CTERA Edge X Series

This is all about the selling you a "Device" and prices vary greatly between resellers. The devices work well, but the pure cloud solutions need a lot of work.
Lee Taylor | TrustRadius Reviewer

FreeNAS

If the user has system administrative experience and is willing to spend time learning FreeNAS, then FreeNAS is well worth it. If the user does not have much experience or does not have the time to learn FreeNAS, then using a COTs product that is more intuitive and easy to use might be beneficial.
FreeNAS is very powerful and can do basically anything you want it to do. The user just needs to spend the time to learn it as it may not be clearly intuitive how to implement the features that are needed for the user's organization.
Anonymous | TrustRadius Reviewer

Pros

CTERA Edge X Series

  • Standard File Backup
Lee Taylor | TrustRadius Reviewer

FreeNAS

  • The FreeNAS web interface is modern looking. It makes tasks like provisioning drives into raid volumes easy.
  • The ZFS raid option allows you to add in an SSD as a cache drive to increase performance.
Chris Thibeau | TrustRadius Reviewer

Cons

CTERA Edge X Series

  • SQL Backups just don't work reliably. For us, we lost all of our SQL data backed up through the CTERA Application process. Although the logs indicated a success, that was really not the case. This came close to putting us out of business. Luckily I had taken a genuine SQL backup to a folder. Unfortunately it was a month old. We had to pick-up the pieces from there.
  • Don't use it for file sync and share. There are better products out there i.e. anchorworks.com
  • Support sucks. Good luck with response time and answers that are inconsistent between team members. For example I had to rebuild a VM from scratch. When I re-installed the CTERA client It obviously thought I was adding another device. When I inquired to tech support, one member said "copy the old Data folder" (I still had the old VHD. That did not work). The other directed me to the correct spot to just change the associated folder. The turn-around time was over 24 hours for this simple fix.
  • Documentation, plenty of fodder but no real tech there.
Lee Taylor | TrustRadius Reviewer

FreeNAS

  • The NAS User Interface could be made more user-friendly and easier to configure, but in the most recent version improvements have been made.
  • It could be easier to back up the encryption key and configuration so they can be easily restored.
  • We have seen isolated issues when streaming large files (8GB+) across the network, specifically video files. Uploading and Downloading is fine, when but streaming live sometimes we see an issue.
Anonymous | TrustRadius Reviewer

Support Rating

CTERA Edge X Series

No score
No answers yet
No answers on this topic

FreeNAS

FreeNAS 8.0
Based on 1 answer
There were some things that can be found by other users on forums and Google and some things that were not.
Anonymous | TrustRadius Reviewer

Alternatives Considered

CTERA Edge X Series

Unfortunately CTERA does not stack up well if you want a pure cloud BDR. I have use iDrive and Asigra. iDrive has similar support and SQL backup issues. Asigra can vary widely in support and price, but the software is solid.
Lee Taylor | TrustRadius Reviewer

FreeNAS

If you are ready to build it yourself, FreeNAS is the best. I tried so many alternatives, including paid versions, and nothing compares to the power of FreeNAS. If you need an enterprise-grade NAS, you would go with an HPE or Dell because of the support, not the features. If you want a middle-range - QNap, Sinology, Netgear - they have an awesome product with powerful features, but you need to buy the hardware and software from them, with fewer options, and very basic support.
Tommy Boucher | TrustRadius Reviewer

Return on Investment

CTERA Edge X Series

  • NONE, it about put us out of business
Lee Taylor | TrustRadius Reviewer

FreeNAS

  • Backing up FreeNAS is not simple, as it does not have a built-in option to backup.
Chris Thibeau | TrustRadius Reviewer

Pricing Details

CTERA Edge X Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FreeNAS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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