What users are saying about
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Top Rated
713 Ratings
2 Ratings
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Score 9 out of 100

Veeam Backup & Replication

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Top Rated
713 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

CTERA Edge X Series

This is all about the selling you a "Device" and prices vary greatly between resellers. The devices work well, but the pure cloud solutions need a lot of work.
Lee Taylor | TrustRadius Reviewer

Veeam Backup & Replication

I am very satisfied with Veeam for my backup needs. It does a great job at handling backups from workstations to a central backup server, and has good flexibility for virtual machine and network folder backups. Once set up, it has been very maintenance-free and has caused no problems so far. All of the data recoveries I have attempted have been successful so far as well. Overall, it just works as described and is a great enterprise-level backup solution for Windows workstations and servers.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

CTERA Edge X Series
Veeam Backup & Replication
8.6
Universal recovery
CTERA Edge X Series
Veeam Backup & Replication
8.5
Live recovery
CTERA Edge X Series
Veeam Backup & Replication
8.7
Recovery verification
CTERA Edge X Series
Veeam Backup & Replication
8.8
Business application protection
CTERA Edge X Series
Veeam Backup & Replication
8.7
Multiple backup destinations
CTERA Edge X Series
Veeam Backup & Replication
8.9
Incremental backup identification
CTERA Edge X Series
Veeam Backup & Replication
8.9
Backup to the cloud
CTERA Edge X Series
Veeam Backup & Replication
8.2
Deduplication and file compression
CTERA Edge X Series
Veeam Backup & Replication
8.6
Snapshots
CTERA Edge X Series
Veeam Backup & Replication
8.9
Flexible deployment
CTERA Edge X Series
Veeam Backup & Replication
8.6
Management dashboard
CTERA Edge X Series
Veeam Backup & Replication
8.1
Platform support
CTERA Edge X Series
Veeam Backup & Replication
8.7
Retention options
CTERA Edge X Series
Veeam Backup & Replication
8.8
Encryption
CTERA Edge X Series
Veeam Backup & Replication
8.5

Pros

CTERA Edge X Series

  • Standard File Backup
Lee Taylor | TrustRadius Reviewer

Veeam Backup & Replication

  • Creates a working VM copy of your VM servers
  • Backup and replications are very quick once you have run it the first time. I replicated new servers that had a 127GB drive in less than 15 min because it only backs up the data, not the entire drive.
  • If a backup or replication fails, you can set it to try again and that usually works. I have most of the mine set to retry 3 times.
  • If there is a problem like a backup failed it will email you so you don't have to babysit it.
Anonymous | TrustRadius Reviewer

Cons

CTERA Edge X Series

  • SQL Backups just don't work reliably. For us, we lost all of our SQL data backed up through the CTERA Application process. Although the logs indicated a success, that was really not the case. This came close to putting us out of business. Luckily I had taken a genuine SQL backup to a folder. Unfortunately it was a month old. We had to pick-up the pieces from there.
  • Don't use it for file sync and share. There are better products out there i.e. anchorworks.com
  • Support sucks. Good luck with response time and answers that are inconsistent between team members. For example I had to rebuild a VM from scratch. When I re-installed the CTERA client It obviously thought I was adding another device. When I inquired to tech support, one member said "copy the old Data folder" (I still had the old VHD. That did not work). The other directed me to the correct spot to just change the associated folder. The turn-around time was over 24 hours for this simple fix.
  • Documentation, plenty of fodder but no real tech there.
Lee Taylor | TrustRadius Reviewer

Veeam Backup & Replication

  • Not easy to find on the homepage.
  • It's very hard to find prices, which is a big deterrent to me as a buyer.
  • High barrier to entry for prices for very small companies. I'd rather pay than use the free option, but it's prohibitively expensive for me as a 1-person company.
Richard Michel | TrustRadius Reviewer

Likelihood to Renew

CTERA Edge X Series

No score
No answers yet
No answers on this topic

Veeam Backup & Replication

Veeam Backup & Replication 8.9
Based on 13 answers
I really have no complaints about Veeam Backup & Replication. Their service has been excellent and the cost is minimal in comparison to other services I checked out. Implementation wasn't simple and the Veeam Support team was there to help each step of the way.
George Rodgers-Clark | TrustRadius Reviewer

Usability

CTERA Edge X Series

No score
No answers yet
No answers on this topic

Veeam Backup & Replication

Veeam Backup & Replication 8.7
Based on 12 answers
We've been using Veeam Backup & Replication for several years in our
organization, and we perform backups in all of our environments every
night. It’s one of the simplest yet effective and reliable solutions in
the market for the backup segment. You can check out the free Veeam
agent, so you can get an idea of the full product.
Guillermo Villamizar | TrustRadius Reviewer

Reliability and Availability

CTERA Edge X Series

No score
No answers yet
No answers on this topic

Veeam Backup & Replication

Veeam Backup & Replication 7.4
Based on 3 answers
The Veeam Backup & Replication solution is up and running every time you need it as it was planned. In more than 3 years that we have been using the product every night, it might have failed or presented an error once or twice, so the availability percentage is almost at 100%.
Guillermo Villamizar | TrustRadius Reviewer

Performance

CTERA Edge X Series

No score
No answers yet
No answers on this topic

Veeam Backup & Replication

Veeam Backup & Replication 7.6
Based on 3 answers
To identify a bottleneck in the data path, Veeam Backup & Replication
detects the component with the maximum workload, the component
that works for the most time of the job. For example, you use a
low-speed storage device as the backup repository. Even if VM data is
retrieved from the SAN storage on the source side and transported over a
high-speed link, VM data flow will still be impaired at the backup
repository.
Guillermo Villamizar | TrustRadius Reviewer

Support Rating

CTERA Edge X Series

No score
No answers yet
No answers on this topic

Veeam Backup & Replication

Veeam Backup & Replication 9.3
Based on 31 answers
Support response can be slow and sometimes tedious if you have a non-generic issue in your environment. Due to my experience with Veeam, I often discover the solutions before support does, but on the rare occasion where I need a higher tier of support, their experience and skill set are excellent. If you truly find something odd in your environment, Veeam Support, Development and their teams of engineers will figure it out and provide custom hot-fixes when necessary.
Anonymous | TrustRadius Reviewer

Implementation Rating

CTERA Edge X Series

No score
No answers yet
No answers on this topic

Veeam Backup & Replication

Veeam Backup & Replication 8.5
Based on 25 answers
(I assume this question should say "Veeam" and not "Crownpeak Universal Consent Platform")Planning is key. Planning your backup schedule, size, data restore points, replication if you're doing that, &c. Testing is also important; make sure you back something up and then do a test restore. Set up alerts so you know if things aren't working (or even if they are, always good to know that too).
Robert Paul | TrustRadius Reviewer

Alternatives Considered

CTERA Edge X Series

Unfortunately CTERA does not stack up well if you want a pure cloud BDR. I have use iDrive and Asigra. iDrive has similar support and SQL backup issues. Asigra can vary widely in support and price, but the software is solid.
Lee Taylor | TrustRadius Reviewer

Veeam Backup & Replication

We used Zerto and CA Arcserve to address these needs without migrating to Veeam Backup & Replication. Zerto is a very successful instant backup and we are still using it now. It does what Veeam application cannot do in instant replication. CA Arcserve, on the other hand, is clearly lagging behind the Veeam Backup & Replication product and does not meet today's requirements.
Anonymous | TrustRadius Reviewer

Scalability

CTERA Edge X Series

No score
No answers yet
No answers on this topic

Veeam Backup & Replication

Veeam Backup & Replication 6.8
Based on 2 answers
Scalability can be addressed in many ways, but there is a consequence:
Higher performance and smaller backup windows may put too much stress on
production storage, and therefore, on its performance and Availability
to production workloads. To reduce stress on production storage, version
9.5 introduces a new way of reading VM disks that is optimized for
enterprise storage.
Guillermo Villamizar | TrustRadius Reviewer

Return on Investment

CTERA Edge X Series

  • NONE, it about put us out of business
Lee Taylor | TrustRadius Reviewer

Veeam Backup & Replication

  • In a business model were one have several deployment types, e.g. acceptance, production, load tests, with recurrent new releases to deploy, or software development environments based on VDI, with developers constantly experimenting tools or testing their development, in case of disaster, rebuild the infrastructure may take a lot of time with significant losses if a quick restore of a healthy environment is not possible.
  • Organizations vulnerable to ransomware might find a huge burden to rebuild a whole infrastructure if backup policies and tools are missing.
  • To Public sector ought to provide access to public data or archives, backup/restore and disaster recovery capabilities is paramount and the lack of according tools and policies may lead to unrecoverable losses.
Stefan Zuban | TrustRadius Reviewer

Screenshots

Pricing Details

CTERA Edge X Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

CTERA Edge X Series Editions & Modules

Additional Pricing Details

Veeam Backup & Replication

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Veeam Backup & Replication Editions & Modules

Edition
Backup Essentials$4001
Backup & ReplicationContact sales team
Availability SuiteContact sales team
  1. per year
Additional Pricing Details
Veeam sells through channel partners. Contact a partner for detailed pricing and quotes. Resellers or sales personnel are available for assistance.

Rating Summary

Likelihood to Recommend

CTERA Edge X Series
1.0
Veeam Backup & Replication
8.9

Likelihood to Renew

CTERA Edge X Series
Veeam Backup & Replication
8.9

Usability

CTERA Edge X Series
Veeam Backup & Replication
8.7

Reliability and Availability

CTERA Edge X Series
Veeam Backup & Replication
7.4

Performance

CTERA Edge X Series
Veeam Backup & Replication
7.6

Support Rating

CTERA Edge X Series
Veeam Backup & Replication
9.3

Implementation Rating

CTERA Edge X Series
Veeam Backup & Replication
8.5

Scalability

CTERA Edge X Series
Veeam Backup & Replication
6.8

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