What users are saying about
4 Ratings
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Based on 4 reviews and ratings
Veeam Backup & Replication
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Top Rated
1048 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 1048 reviews and ratings
Feature Set Ratings
Data Center Backup

CTERA Edge X Series
Feature Set Not Supported
N/A

8.6
Veeam Backup & Replication
86%
Veeam Backup & Replication ranks higher in 14/14 features
Veeam Backup & Replication ranks higher in 14/14 features
Universal recovery

N/A
0 Ratings

8.5
85%
142 Ratings
Live recovery

N/A
0 Ratings

8.6
86%
151 Ratings
Recovery verification

N/A
0 Ratings

8.8
88%
154 Ratings
Business application protection

N/A
0 Ratings

8.7
87%
140 Ratings
Multiple backup destinations

N/A
0 Ratings

8.8
88%
165 Ratings
Incremental backup identification

N/A
0 Ratings

8.9
89%
171 Ratings
Backup to the cloud

N/A
0 Ratings

8.3
83%
106 Ratings
Deduplication and file compression

N/A
0 Ratings

8.6
86%
159 Ratings
Snapshots

N/A
0 Ratings

8.9
89%
148 Ratings
Flexible deployment

N/A
0 Ratings

8.4
84%
137 Ratings
Management dashboard

N/A
0 Ratings

8.4
84%
23 Ratings
Platform support

N/A
0 Ratings

8.6
86%
141 Ratings
Retention options

N/A
0 Ratings

8.6
86%
143 Ratings
Encryption

N/A
0 Ratings

8.2
82%
122 Ratings
Attribute Ratings
- Veeam Backup & Replication is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

1.0
CTERA Edge X Series
10%
1 Rating

9.0
Veeam Backup & Replication
90%
398 Ratings
Likelihood to Renew

CTERA Edge X Series
N/A
0 Ratings

9.5
Veeam Backup & Replication
95%
21 Ratings
Usability

CTERA Edge X Series
N/A
0 Ratings

8.8
Veeam Backup & Replication
88%
19 Ratings
Availability

CTERA Edge X Series
N/A
0 Ratings

8.2
Veeam Backup & Replication
82%
4 Ratings
Performance

CTERA Edge X Series
N/A
0 Ratings

7.3
Veeam Backup & Replication
73%
4 Ratings
Support Rating

CTERA Edge X Series
N/A
0 Ratings

9.8
Veeam Backup & Replication
98%
36 Ratings
Implementation Rating

CTERA Edge X Series
N/A
0 Ratings

9.9
Veeam Backup & Replication
99%
29 Ratings
Product Scalability

CTERA Edge X Series
N/A
0 Ratings

8.2
Veeam Backup & Replication
82%
3 Ratings
Likelihood to Recommend
CTERA Edge X Series
This is all about the selling you a "Device" and prices vary greatly between resellers. The devices work well, but the pure cloud solutions need a lot of work.
CTO
myCatalyst IncHealth, Wellness and Fitness, 1-10 employees
Veeam Backup & Replication
I think Veeam Backup & Replication Community Edition is well suited to virtual environments where some VM is not that big, so you can use PowerShell script which runs Veeam Backup of smaller VM, and then u can create a schedule in task scheduler so it runs automatically. Keep in mind that VeemZip always makes a full backup copy, so a bigger VM will take a longer time to create a backup.
IT Administrator
Kontri Sp. z o.o.Textiles, 51-200 employees
Pros
CTERA Edge X Series
- Standard File Backup
CTO
myCatalyst IncHealth, Wellness and Fitness, 1-10 employees
Veeam Backup & Replication
- Veeam has built some very useful application-specific tools for recovering exchange server items, emails, etc.
- Veeam is relatively simple to set up, but provides a lot of extended features should the need come one day. Features like replication and backup copy were not originally implemented in our project goals.
- Support is outstanding, their SLAs are clearly outlined, and their engineers are easy to understand and their ticket opening flow is simple enough.

Verified User
Engineer in Information Technology
Building Materials Company, 201-500 employeesCons
CTERA Edge X Series
- SQL Backups just don't work reliably. For us, we lost all of our SQL data backed up through the CTERA Application process. Although the logs indicated a success, that was really not the case. This came close to putting us out of business. Luckily I had taken a genuine SQL backup to a folder. Unfortunately it was a month old. We had to pick-up the pieces from there.
- Don't use it for file sync and share. There are better products out there i.e. anchorworks.com
- Support sucks. Good luck with response time and answers that are inconsistent between team members. For example I had to rebuild a VM from scratch. When I re-installed the CTERA client It obviously thought I was adding another device. When I inquired to tech support, one member said "copy the old Data folder" (I still had the old VHD. That did not work). The other directed me to the correct spot to just change the associated folder. The turn-around time was over 24 hours for this simple fix.
- Documentation, plenty of fodder but no real tech there.
CTO
myCatalyst IncHealth, Wellness and Fitness, 1-10 employees
Veeam Backup & Replication
- Needs to be able to backup linux and mac instances as we have some use for that
- I have heard nightmares for the cloud based backups and due to that I have steered from that attempt and went with a different company.
- License costs could be better as the market has gotten more competitive in recent years.
Network Engineer
Armstrong InternationalMachinery, 1001-5000 employees
Pricing Details
CTERA Edge X Series
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—CTERA Edge X Series Editions & Modules
—
Additional Pricing Details
—Veeam Backup & Replication
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$0
Veeam Backup & Replication Editions & Modules
Edition
Veeam Backup Essentials | $4001 |
---|---|
Backup & Replication | Contact sales team |
Availability Suite | Contact sales team |
- per year 5 licenses
- none
Additional Pricing Details
Veeam sells through channel partners. Contact a partner for detailed pricing and quotes. Resellers or sales personnel are available for assistance.Likelihood to Renew
CTERA Edge X Series
No score
No answers yet
No answers on this topic
Veeam Backup & Replication
Veeam Backup & Replication 9.5
Based on 21 answers
I really have no complaints about Veeam Backup & Replication. Their service has been excellent and the cost is minimal in comparison to other services I checked out. Implementation wasn't simple and the Veeam Support team was there to help each step of the way.
IT Manager
Skagit Valley Food Co-OpRetail, 201-500 employees
Usability
CTERA Edge X Series
No score
No answers yet
No answers on this topic
Veeam Backup & Replication
Veeam Backup & Replication 8.8
Based on 19 answers
Veeam is fairly simple in terms of how it is set up; its not an overly-complicated dashboard that can be intimidating to less technically-inclined users. Veeam also offers good instructional videos to help users work through how to do specific functions. I appreciate that they have specific video tutorials rather than having users scroll through a cumbersome manual.
IT Specialist
Fountain ElectricConstruction, 51-200 employees
Reliability and Availability
CTERA Edge X Series
No score
No answers yet
No answers on this topic
Veeam Backup & Replication
Veeam Backup & Replication 8.2
Based on 4 answers
The Veeam Backup & Replication solution is up and running every time you need it as it was planned. In more than 3 years that we have been using the product every night, it might have failed or presented an error once or twice, so the availability percentage is almost at 100%.
Enterprise Products Chief
Celistics GroupLogistics and Supply Chain, 1001-5000 employees
Performance
CTERA Edge X Series
No score
No answers yet
No answers on this topic
Veeam Backup & Replication
Veeam Backup & Replication 7.3
Based on 4 answers
Veeam does a good job with backing up our servers in a timely manner. We are still at the beginning of our Veeam use and are pleased with the speed at which we can access the system as well as the backups and restore points. Veeam is definitely superior to our previous backup system in terms of speed and accessibility
IT Specialist
Fountain ElectricConstruction, 51-200 employees
Support Rating
CTERA Edge X Series
No score
No answers yet
No answers on this topic
Veeam Backup & Replication
Veeam Backup & Replication 9.8
Based on 36 answers
Support response can be slow and sometimes tedious if you have a non-generic issue in your environment. Due to my experience with Veeam, I often discover the solutions before support does, but on the rare occasion where I need a higher tier of support, their experience and skill set are excellent. If you truly find something odd in your environment, Veeam Support, Development and their teams of engineers will figure it out and provide custom hot-fixes when necessary.

Verified User
Team Lead in Information Technology
Transportation/Trucking/Railroad Company, 1001-5000 employeesImplementation Rating
CTERA Edge X Series
No score
No answers yet
No answers on this topic
Veeam Backup & Replication
Veeam Backup & Replication 9.9
Based on 29 answers
(I assume this question should say "Veeam" and not "Crownpeak Universal Consent Platform")Planning is key. Planning your backup schedule, size, data restore points, replication if you're doing that, &c. Testing is also important; make sure you back something up and then do a test restore. Set up alerts so you know if things aren't working (or even if they are, always good to know that too).
Technical Administrator
New Hampshire Retirement SystemGovernment Administration, 51-200 employees
Alternatives Considered
CTERA Edge X Series
Unfortunately CTERA does not stack up well if you want a pure cloud BDR. I have use iDrive and Asigra. iDrive has similar support and SQL backup issues. Asigra can vary widely in support and price, but the software is solid.
CTO
myCatalyst IncHealth, Wellness and Fitness, 1-10 employees
Veeam Backup & Replication
We used Zerto and CA Arcserve to address these needs without migrating to Veeam Backup & Replication. Zerto is a very successful instant backup and we are still using it now. It does what Veeam application cannot do in instant replication. CA Arcserve, on the other hand, is clearly lagging behind the Veeam Backup & Replication product and does not meet today's requirements.

Verified User
Manager in Information Technology
Retail Company, 1001-5000 employeesScalability
CTERA Edge X Series
No score
No answers yet
No answers on this topic
Veeam Backup & Replication
Veeam Backup & Replication 8.2
Based on 3 answers
Scalability can be addressed in many ways, but there is a consequence:
Higher performance and smaller backup windows may put too much stress on
production storage, and therefore, on its performance and Availability
to production workloads. To reduce stress on production storage, version
9.5 introduces a new way of reading VM disks that is optimized for
enterprise storage.
Higher performance and smaller backup windows may put too much stress on
production storage, and therefore, on its performance and Availability
to production workloads. To reduce stress on production storage, version
9.5 introduces a new way of reading VM disks that is optimized for
enterprise storage.
Enterprise Products Chief
Celistics GroupLogistics and Supply Chain, 1001-5000 employees
Return on Investment
CTERA Edge X Series
- NONE, it about put us out of business
CTO
myCatalyst IncHealth, Wellness and Fitness, 1-10 employees
Veeam Backup & Replication
- Veeam Backup & Replication made it possible to restore a crashed virtual server quickly and without problems to another Hyper-V host. With Windows Server Backup it would have taken longer and more effort to get the same result.
- With Veeam Backup & Replication we're making sure we have a good and functional backup which makes our software developers feel safer that their projects are really getting backupped

Verified User
Employee in Information Technology
Computer Software Company, 1-10 employees