What users are saying about
18 Ratings
1 Rating
18 Ratings
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Score 8.4 out of 100
1 Rating
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Score 9 out of 100

Likelihood to Recommend

Culture Amp

Culture Amp is a great tool for employee surveys, and has been able to scale with us for 5+ years. It's customizable and helps provide rich data on how employees are feeling so that we can continue to use that feedback to improving our company culture quarter over quarter.
Anonymous | TrustRadius Reviewer

Pinpoint

Pinpoint is great if you have a lot of documents that need to be organized in a specific way. It works really well for our organization which has to go through an annual audit. Anything the auditors might need can be easily found and emailed to them with only a few clicks of the mouse rather than digging through file cabinets and storage boxes
Nicole McKinnon | TrustRadius Reviewer

Feature Rating Comparison

Performance Management

Culture Amp
Pinpoint
9.0
Workflow restrictions
Culture Amp
Pinpoint
9.0
Reporting
Culture Amp
Pinpoint
9.0

Pros

Culture Amp

  • The Culture Amp support team is unparalleled. They offer live chat support as well as office hours that you can attend for help on anything from technical issues to the best way to phrase a survey question. They are always willing to help and are experts in their field.
  • The report pages are very detailed and it's easy to view the data in a lot of different ways. This helps with more insightful analysis.
  • I love that you can benchmark your survey results to your industry/region; it helps a lot to give context to your results.
Anonymous | TrustRadius Reviewer

Pinpoint

  • Workflows
  • Document searching
  • customization
Nicole McKinnon | TrustRadius Reviewer

Cons

Culture Amp

  • They recently launched a text analytics feature but I think it still needs some work. I don't find the attributes of sentiment to comments to make complete sense. Text analytics are also not yet available for export so it makes it very difficult to share with others in presentations and reports outside of the system.
  • Currently they don't have the ability to set an automated file with and connect with an HRIS (at least not with Ultimate) so every time you want to refresh your users you have to upload a new file feed manually (which is pretty simple, it is just impossible to set the refresh on autopilot).
Anonymous | TrustRadius Reviewer

Pinpoint

  • I would like to see more functionality with the contact manager system
  • We still haven't been able to master the automatic filing feature
  • It is difficult to make changes to the setup after you have been using it a while, kind of stuck with the way you organize things.
Nicole McKinnon | TrustRadius Reviewer

Usability

Culture Amp

No score
No answers yet
No answers on this topic

Pinpoint

Pinpoint 8.0
Based on 1 answer
It does take some time to learn about all of the features and systems within Pinpoint. It is also slightly difficult to set up, however, we have invested a lot of time into making it work for our organization and we don't regret that investment at all. The Pinpoint staff has always been very helpful and accommodating to anything we need.
Nicole McKinnon | TrustRadius Reviewer

Support Rating

Culture Amp

No score
No answers yet
No answers on this topic

Pinpoint

Pinpoint 9.0
Based on 1 answer
The support team with Pinpoint is wonderful. I have always had all of my questions answered in a very timely manner by someone who knows my system and understands our goals. I always feel listened to and our problems are taken care of. I enjoy the option to email for assistance or jump on a quick conference call to talk about an issue
Nicole McKinnon | TrustRadius Reviewer

Alternatives Considered

Culture Amp

Before Culture Amp we used Gallup for our staff engagement survey. Culture Amp is SIGNIFICANTLY better for us. Gallup would not allow us the customization or reporting features that we needed, and comes with Culture Amp. The platform and functionality of Culture Amp, plus all the survey templates and all aspects of the staff experience are so beneficial for us, and we didn't get that from Gallup.
Melissa Kevra | TrustRadius Reviewer

Pinpoint

No answers on this topic

Return on Investment

Culture Amp

  • We use culture amp to measure engagement levels surrounding certain "standard" questions we ask on a recurring basis. this gives us a viable way to measure how we are doing overall in certain areas that are important to us.
  • The Diversity survey helped us pinpoint some areas were we could work on improving. This came out in comments from several users.
  • We have to keep in mind that comments are important, but sometimes it is just one person who is upset about one thing that does not affect anyone else. We must keep that in mind and set those aside. It is easy to get caught up in some of those comments.
Lisa Shapiro | TrustRadius Reviewer

Pinpoint

  • Saves time
  • Saves money
  • Increased audit performance
Nicole McKinnon | TrustRadius Reviewer

Pricing Details

Culture Amp

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Pinpoint

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Culture Amp
8.7
Pinpoint
9.0

Usability

Culture Amp
Pinpoint
8.0

Support Rating

Culture Amp
Pinpoint
9.0

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