What users are saying about
18 Ratings
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Top Rated
26 Ratings
18 Ratings
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Score 8.4 out of 100

SoGoSurvey

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Top Rated
26 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Culture Amp

Culture Amp is a great tool for employee surveys, and has been able to scale with us for 5+ years. It's customizable and helps provide rich data on how employees are feeling so that we can continue to use that feedback to improving our company culture quarter over quarter.
Anonymous | TrustRadius Reviewer

SoGoSurvey

SoGoSurvey is very useful to create short, easy-to-use surveys for feedback. The basic setup includes rating scales, drop-down options, checkboxes, and answer boxes which cover the majority of questions needed to be asked. Questions with paragraph box answers can also be easily adapted for shorter or longer answers. For a simple feedback survey, this service is perfect - easy to use for both the survey designer and the survey participant.For more complex surveys, however, such as one needing an answer matrix or image options, a paid subscription is required. While the interface is still very user-friendly, some may not want to pay for this service.
David Slade | TrustRadius Reviewer

Pros

Culture Amp

  • The Culture Amp support team is unparalleled. They offer live chat support as well as office hours that you can attend for help on anything from technical issues to the best way to phrase a survey question. They are always willing to help and are experts in their field.
  • The report pages are very detailed and it's easy to view the data in a lot of different ways. This helps with more insightful analysis.
  • I love that you can benchmark your survey results to your industry/region; it helps a lot to give context to your results.
Anonymous | TrustRadius Reviewer

SoGoSurvey

  • Easy to use - easy to create surveys, send to participants and review the results
  • The library of ready to use templates is so helpful!
  • The large variety of question types helps to keep the survey interesting for the participant.
  • The "smart" question logic is amazing. I love having a follow up question appear depending on how the participant answers a previous question.
Meghan Kidder | TrustRadius Reviewer

Cons

Culture Amp

  • They recently launched a text analytics feature but I think it still needs some work. I don't find the attributes of sentiment to comments to make complete sense. Text analytics are also not yet available for export so it makes it very difficult to share with others in presentations and reports outside of the system.
  • Currently they don't have the ability to set an automated file with and connect with an HRIS (at least not with Ultimate) so every time you want to refresh your users you have to upload a new file feed manually (which is pretty simple, it is just impossible to set the refresh on autopilot).
Anonymous | TrustRadius Reviewer

SoGoSurvey

  • Providing users the ability to follow along a specific question example (eg. placeholder text in questions that users can see what the answer might look like)
  • Better media management and implementation (eg. placing images/videos/gifs/etc. as standalone assets in the survey)
  • Making the images added into a survey responsive to the screen they are being viewed on (eg. any images added to a survey do not adjust to the size of the screen, consequently showing up very small on mobile/tablet view)
  • Exporting the survey to Word looks horrible - we'd love if the survey could be exported the way it looks when live into a similar-looking Word document or template
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Culture Amp

No score
No answers yet
No answers on this topic

SoGoSurvey

SoGoSurvey 8.6
Based on 2 answers
Will definitely use the software again as soon as we need another survey to be conducted.
Garen Lafser | TrustRadius Reviewer

Usability

Culture Amp

No score
No answers yet
No answers on this topic

SoGoSurvey

SoGoSurvey 8.4
Based on 15 answers
Very easy to use. My only challenge was the features offered in their Plus package didn't offer everything I would have liked (e.g. branching). The other area for improvement would be to allow an easier transition between Tracking and Reports.
Anonymous | TrustRadius Reviewer

Support Rating

Culture Amp

No score
No answers yet
No answers on this topic

SoGoSurvey

SoGoSurvey 8.9
Based on 15 answers
Anytime I need to contact support they are quick to respond and answer my questions. If L1 cannot resolve my issue, SoGoSurvey support gets back to me within 24 hours with a resolution. All I've ever needed were chats but direct support via phone is available as well for more complex questions.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Culture Amp

Before Culture Amp we used Gallup for our staff engagement survey. Culture Amp is SIGNIFICANTLY better for us. Gallup would not allow us the customization or reporting features that we needed, and comes with Culture Amp. The platform and functionality of Culture Amp, plus all the survey templates and all aspects of the staff experience are so beneficial for us, and we didn't get that from Gallup.
Melissa Kevra | TrustRadius Reviewer

SoGoSurvey

I find SoGoSurvey to be a powerful software and yet easy to use. Other software that I have used in the past would take a long time to build and edit and set up different logic. It was usually painful to make changes to surveys that were live. The distribution of surveys through anonymous channels was either missing or misleading. SoGoSurvey gives us the ability to design quickly, edit quickly and convert any survey into an anonymous survey.
Harris Kahn | TrustRadius Reviewer

Return on Investment

Culture Amp

  • We use culture amp to measure engagement levels surrounding certain "standard" questions we ask on a recurring basis. this gives us a viable way to measure how we are doing overall in certain areas that are important to us.
  • The Diversity survey helped us pinpoint some areas were we could work on improving. This came out in comments from several users.
  • We have to keep in mind that comments are important, but sometimes it is just one person who is upset about one thing that does not affect anyone else. We must keep that in mind and set those aside. It is easy to get caught up in some of those comments.
Lisa Shapiro | TrustRadius Reviewer

SoGoSurvey

  • Cost. The software is very reasonably priced when judged against its functionality. The cost and risk of deploying paper surveys, coupled with the additional time it would take to input the data before analysis, means we have a lot less to worry about, have saved time and money.
  • Data and reputation. Security of data is important to us. Using this software has enhanced our credibility with clients. We're serious about data security and this software shows that we are.
  • Ethics and reputation. We are also serious about achieving the highest ethical standards in research, and nothing in this software impedes our ability to meet these standards.
  • Speed. The online training, all of which has been 1-2-1, helped me get to grips with the software and deploy it quickly. The quality of training is very high indeed.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Culture Amp

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SoGoSurvey

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

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