What users are saying about
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
26 Ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.8 out of 100

SoGoSurvey

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Top Rated
26 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

CultureIQ

Engagement-monitoring and putting actions into place has been key for our company. We are seeing teams collaborating throughout the organization based on results and fixes we have put into place with this product
Patricia Bramer | TrustRadius Reviewer

SoGoSurvey

SoGoSurvey is very useful to create short, easy-to-use surveys for feedback. The basic setup includes rating scales, drop-down options, checkboxes, and answer boxes which cover the majority of questions needed to be asked. Questions with paragraph box answers can also be easily adapted for shorter or longer answers. For a simple feedback survey, this service is perfect - easy to use for both the survey designer and the survey participant.For more complex surveys, however, such as one needing an answer matrix or image options, a paid subscription is required. While the interface is still very user-friendly, some may not want to pay for this service.
David Slade | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

CultureIQ
7.7
SoGoSurvey
Survey templates
CultureIQ
10.0
SoGoSurvey
Themes
CultureIQ
5.0
SoGoSurvey
Custom logo/branding
CultureIQ
8.0
SoGoSurvey

Survey Content

CultureIQ
7.3
SoGoSurvey
Changes to live survey
CultureIQ
5.0
SoGoSurvey
Question design help
CultureIQ
9.0
SoGoSurvey
Multiple question types
CultureIQ
8.0
SoGoSurvey

Survey Logic

CultureIQ
7.0
SoGoSurvey
Survey logic flexibility
CultureIQ
7.0
SoGoSurvey

Survey Reporting & Analytics

CultureIQ
6.8
SoGoSurvey
Response tracking
CultureIQ
6.0
SoGoSurvey
Data export
CultureIQ
10.0
SoGoSurvey
Standard reports
CultureIQ
8.0
SoGoSurvey
Custom reports
CultureIQ
4.0
SoGoSurvey
Analytics
CultureIQ
6.0
SoGoSurvey

Survey Administration & Security

CultureIQ
7.0
SoGoSurvey
Access controls
CultureIQ
7.0
SoGoSurvey
Compliance
CultureIQ
7.0
SoGoSurvey

Survey Distribution

CultureIQ
4.5
SoGoSurvey
Vendor-offered crowdsourcing
CultureIQ
5.0
SoGoSurvey
Respondent restrictions
CultureIQ
4.0
SoGoSurvey

Pros

CultureIQ

  • Easy to navigate.
  • Customizable.
  • Good support.
Patricia Bramer | TrustRadius Reviewer

SoGoSurvey

  • Easy to use - easy to create surveys, send to participants and review the results
  • The library of ready to use templates is so helpful!
  • The large variety of question types helps to keep the survey interesting for the participant.
  • The "smart" question logic is amazing. I love having a follow up question appear depending on how the participant answers a previous question.
Meghan Kidder | TrustRadius Reviewer

Cons

CultureIQ

  • I don’t like needing 4 responses before seeing results.
  • I feel functionality for quick surveys can be improved.
  • Assistance on more best practices.
Patricia Bramer | TrustRadius Reviewer

SoGoSurvey

  • Providing users the ability to follow along a specific question example (eg. placeholder text in questions that users can see what the answer might look like)
  • Better media management and implementation (eg. placing images/videos/gifs/etc. as standalone assets in the survey)
  • Making the images added into a survey responsive to the screen they are being viewed on (eg. any images added to a survey do not adjust to the size of the screen, consequently showing up very small on mobile/tablet view)
  • Exporting the survey to Word looks horrible - we'd love if the survey could be exported the way it looks when live into a similar-looking Word document or template
Anonymous | TrustRadius Reviewer

Likelihood to Renew

CultureIQ

No score
No answers yet
No answers on this topic

SoGoSurvey

SoGoSurvey 8.6
Based on 2 answers
Will definitely use the software again as soon as we need another survey to be conducted.
Garen Lafser | TrustRadius Reviewer

Usability

CultureIQ

No score
No answers yet
No answers on this topic

SoGoSurvey

SoGoSurvey 8.4
Based on 15 answers
Very easy to use. My only challenge was the features offered in their Plus package didn't offer everything I would have liked (e.g. branching). The other area for improvement would be to allow an easier transition between Tracking and Reports.
Anonymous | TrustRadius Reviewer

Support Rating

CultureIQ

No score
No answers yet
No answers on this topic

SoGoSurvey

SoGoSurvey 8.9
Based on 15 answers
Anytime I need to contact support they are quick to respond and answer my questions. If L1 cannot resolve my issue, SoGoSurvey support gets back to me within 24 hours with a resolution. All I've ever needed were chats but direct support via phone is available as well for more complex questions.
Anonymous | TrustRadius Reviewer

Alternatives Considered

CultureIQ

No comparison, this really measured engagement by asking the right questions and ways to really understand the data.
Patricia Bramer | TrustRadius Reviewer

SoGoSurvey

I find SoGoSurvey to be a powerful software and yet easy to use. Other software that I have used in the past would take a long time to build and edit and set up different logic. It was usually painful to make changes to surveys that were live. The distribution of surveys through anonymous channels was either missing or misleading. SoGoSurvey gives us the ability to design quickly, edit quickly and convert any survey into an anonymous survey.
Harris Kahn | TrustRadius Reviewer

Return on Investment

CultureIQ

  • I can’t capture onboarding per class when we have less than 4 respond.
  • It took some conversations to understand the meaning of a couple of questions.
Patricia Bramer | TrustRadius Reviewer

SoGoSurvey

  • Cost. The software is very reasonably priced when judged against its functionality. The cost and risk of deploying paper surveys, coupled with the additional time it would take to input the data before analysis, means we have a lot less to worry about, have saved time and money.
  • Data and reputation. Security of data is important to us. Using this software has enhanced our credibility with clients. We're serious about data security and this software shows that we are.
  • Ethics and reputation. We are also serious about achieving the highest ethical standards in research, and nothing in this software impedes our ability to meet these standards.
  • Speed. The online training, all of which has been 1-2-1, helped me get to grips with the software and deploy it quickly. The quality of training is very high indeed.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

CultureIQ

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

SoGoSurvey

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

CultureIQ
10.0
SoGoSurvey
8.7

Likelihood to Renew

CultureIQ
SoGoSurvey
8.6

Usability

CultureIQ
SoGoSurvey
8.4

Support Rating

CultureIQ
SoGoSurvey
8.9

Add comparison