What users are saying about
2 Ratings
4 Ratings
2 Ratings
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Score 9.8 out of 100
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Likelihood to Recommend

CultureIQ

Engagement-monitoring and putting actions into place has been key for our company. We are seeing teams collaborating throughout the organization based on results and fixes we have put into place with this product
Patricia Bramer | TrustRadius Reviewer

SurveySparrow

From our experience, most people that fill out our surveys will do so from a mobile device. Survey Sparrow is perfect for a mobile audience and greatly improves response rates with its chat-style survey format. It is a great option for businesses that want a simple and reliable way to get feedback from their customers and website visitors and don't need extensive customization options. I would highly recommend Survey Sparrow if you want a no-fuss, easy to use survey software that just works. It is also suited for businesses that want the reassurance that they can speak to customer support when needed.
Gary Shouldis | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

CultureIQ
7.7
SurveySparrow
8.1
Survey templates
CultureIQ
10.0
SurveySparrow
8.5
Themes
CultureIQ
5.0
SurveySparrow
8.5
Custom logo/branding
CultureIQ
8.0
SurveySparrow
7.5

Survey Content

CultureIQ
7.3
SurveySparrow
9.9
Changes to live survey
CultureIQ
5.0
SurveySparrow
10.0
Question design help
CultureIQ
9.0
SurveySparrow
10.0
Multiple question types
CultureIQ
8.0
SurveySparrow
9.7

Survey Logic

CultureIQ
7.0
SurveySparrow
10.0
Survey logic flexibility
CultureIQ
7.0
SurveySparrow
10.0

Survey Reporting & Analytics

CultureIQ
6.8
SurveySparrow
9.4
Response tracking
CultureIQ
6.0
SurveySparrow
10.0
Data export
CultureIQ
10.0
SurveySparrow
9.2
Standard reports
CultureIQ
8.0
SurveySparrow
9.7
Custom reports
CultureIQ
4.0
SurveySparrow
8.7
Analytics
CultureIQ
6.0
SurveySparrow
9.2

Survey Administration & Security

CultureIQ
7.0
SurveySparrow
10.0
Access controls
CultureIQ
7.0
SurveySparrow
10.0
Compliance
CultureIQ
7.0
SurveySparrow
10.0

Survey Distribution

CultureIQ
4.5
SurveySparrow
10.0
Vendor-offered crowdsourcing
CultureIQ
5.0
SurveySparrow
10.0
Respondent restrictions
CultureIQ
4.0
SurveySparrow
10.0

Pros

CultureIQ

  • Easy to navigate.
  • Customizable.
  • Good support.
Patricia Bramer | TrustRadius Reviewer

SurveySparrow

  • Measurement NPS.
  • Getting feedback from customers.
  • We also use for lead generation.
Vitali Kosyrau | TrustRadius Reviewer

Cons

CultureIQ

  • I don’t like needing 4 responses before seeing results.
  • I feel functionality for quick surveys can be improved.
  • Assistance on more best practices.
Patricia Bramer | TrustRadius Reviewer

SurveySparrow

  • There are limits as far as features and design options, and it would be nice to have more customization options.
  • The reporting and analyzing of survey data needs improvement. Exported reports do not show answers to custom text answers, and you can only read them online.
  • Needs more template options for specific use cases.
Gary Shouldis | TrustRadius Reviewer

Alternatives Considered

CultureIQ

No comparison, this really measured engagement by asking the right questions and ways to really understand the data.
Patricia Bramer | TrustRadius Reviewer

SurveySparrow

SurverySparrow is cheaper with better options, and includes built-in email sharing and recurring surveys.
Vitali Kosyrau | TrustRadius Reviewer

Return on Investment

CultureIQ

  • I can’t capture onboarding per class when we have less than 4 respond.
  • It took some conversations to understand the meaning of a couple of questions.
Patricia Bramer | TrustRadius Reviewer

SurveySparrow

  • With a few short surveys, we were able to introduce improvements that greatly increased ROI.
  • With NPS scoring surveys we were able to catch customer service challenges before they became an issue with our customers.
  • Since Survey Sparrow is so easy to use we regularly create feedback surveys both for our customers and on our website.
Gary Shouldis | TrustRadius Reviewer

Screenshots

Pricing Details

CultureIQ

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

SurveySparrow

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

CultureIQ
10.0
SurveySparrow
9.7

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