CultureIQ vs. SurveySparrow

Engagement-monitoring and putting actions into place has been key for our company. We are seeing teams collaborating throughout the organization based on results and fixes we have put into place with this product

Incentivized

Well getting surveys from clients is a hectic job (as a user we all ignore surveys all the time ) SurveySparrow comes to the rescue and provides links to forward your survey on WhatsApp, email, and so many options. You can create a copy of the survey which you created and that is very time efficient. Suppose you have 3 clients and you give them the same service you can add a variable that will simply change the name of the client and the rest of the survey stays the same no need to create a different survey, mega time saver.

• Easy to navigate.
• Customizable.
• Good support.

Incentivized

• Creating and sending surveys is very easy and intuitive, no instructions needed. The interface is clean and inviting.
• The mobile-first interface greatly increases response rates form my experience. Filling out a survey is like text messaging on your phone.
• Surveys are more conversational in tone rather than an answer to the question style of the survey most other companies offer.
• The feature set is not as robust as some other survey software but its simplicity makes it easy to use all around.
• Customer support is very responsive.

Incentivized

• I don’t like needing 4 responses before seeing results.
• I feel functionality for quick surveys can be improved.
• Assistance on more best practices.

Incentivized

• Add custom CSS for Premium plan.

Incentivized

User-friendly data is easy to analyze with simple tools. The customer service team is also very helpful, easy to create the survey in less than 5 minutes, engage with your clients on all possible platforms.

The support team is just a call away and also provides email support.

No comparison, this really measured engagement by asking the right questions and ways to really understand the data.

Incentivized

We originally used Survey Monkey but found customer support to be unresponsive when we needed it and also the style of surveys you could create were bland and boring, leading to lower response rates. We chose Survey Sparrow for their mobile-first and chat-style survey interface because we have a mobile audience and have found they prefer this style of survey better.

Incentivized

• I can’t capture onboarding per class when we have less than 4 respond.
• It took some conversations to understand the meaning of a couple of questions.

Incentivized

• Very simple and intuitive interface.
• Easy to set-up and use - pays off quickly.

Incentivized