Likelihood to Recommend It is fantastic for any office that has more that one location. It takes away the lagging server problem and allows you to see schedules in all locations individually or together. You have the capability of running everything as one office but also separating them internally. Patients love the flexibility of moving between offices seamlessly. No more forwarding over records to one of your other locations.
Read full review Truly love and appreciate the templets that we can use to send out office specific emails - Also the openings on a schedule notifications are great to get the schedule full - we use it daily!
Read full review Pros Flexibility to use from anywhere, anytime. Ease of use-simple and easy to use. They listen to customers suggestions for improvement and implement them if possible. Read full review templates for email campaigns minimal glitches good customer service Read full review Cons I really don't have anything that I don't like. they are always making improvements. Read full review The overall cost for the basic is great, it is all the extras that make it more expensive - we have a few locations so it is not horrible and we use what we pay for to the fullest. The only real down fall is the time lapse - it pulls every 30 minutes from the server, I wish it was more real time as sometimes we have an opening that has already been filled and someone still gets a notification of an opening We can only text so many words to a patient in response or trying to send a notice - which isn't that big of a downfall. Read full review Support Rating They always go the extra mile in helping to fix or correct any issue we are having.
Read full review Alternatives Considered We evaluated Carestack software but found it far too complicated and too many steps to do. It was lacking the ease of use that Curve Hero has. We were looking for something that was user-friendly and easy to understand Curve Hero had all of that.
Read full review Lighthouse does not offer as many features as
NexHealth which is why we are making the switch to
NexHealth currently.
Solutionreach was not as good as Lighthouse.
Read full review Return on Investment The new Playbook Dashboards enable you to keep a pulse on your practice. They are a great way to see where you are financially at all times. It gave our administrative staff, office manager flexibility to work anytime from anywhere. Allows our dr and emergency on-call personnel to access patients records at all times in the case of after hours emergency. Read full review Keeping our schedule is a huge success Keeping our patients informed of our office specifics is another area of success Love how easy it is to respond to a patient regarding a text Read full review ScreenShots