What users are saying about
1 Rating
20 Ratings
1 Rating
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Score 10 out of 100
20 Ratings
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Score 2.1 out of 100

Likelihood to Recommend

Curve Hero

It is fantastic for any office that has more that one location. It takes away the lagging server problem and allows you to see schedules in all locations individually or together. You have the capability of running everything as one office but also separating them internally. Patients love the flexibility of moving between offices seamlessly. No more forwarding over records to one of your other locations.
Lynette Williams | TrustRadius Reviewer

Solutionreach

Solutionreach is perfect for any office that confirms appointments, or just wants to be able to communicate with their patients easier and HIPPA compliant. Even if you don't confirm appointments, wouldn't it be great for your patients to be able to communicate with your office more easily?
Debra Reiner | TrustRadius Reviewer

Pros

Curve Hero

  • Flexibility to use from anywhere, anytime.
  • Ease of use-simple and easy to use.
  • They listen to customers suggestions for improvement and implement them if possible.
Lynette Williams | TrustRadius Reviewer

Solutionreach

  • SR will email, text or call your appointments as many times or as few as you want to remind them of their appointments with you. * Ours are set to 2 days before and 2 hours before the appointment.
  • You can set up SR to recall patients and remind them they need to schedule an appointment if they have not been seen in your office. * When we first turned this on we had to set the recurrence WAY out because we received so many appointments we became booked 4 months out. It is now set to every 12 months.
  • This one saves you money on the cost of postcards and stamps not to mention the time it takes your staff to put them all together.
  • Group Messages are the BEST! This enables your office staff to notify patients for a whole day or week about a closing, delay or any changes in your schedule with one quick email instead of someone having to take home a print-out and make these calls from home.
Latisha Gilbert | TrustRadius Reviewer

Cons

Curve Hero

  • I really don't have anything that I don't like. they are always making improvements.
Lynette Williams | TrustRadius Reviewer

Solutionreach

  • The Newsletters can still use some improvement. The templates available are difficult to use and are hard to customize.
  • Newer features still have lots of bugs when they are released. While we can understand this is what happens with all new products, the turn around time to get a new feature to where it needs to be seems longer than average.
Elise Bugh | TrustRadius Reviewer

Likelihood to Renew

Curve Hero

No score
No answers yet
No answers on this topic

Solutionreach

Solutionreach 9.1
Based on 1 answer
We save too much time with Solution Reach to turn back now.
Latisha Gilbert | TrustRadius Reviewer

Support Rating

Curve Hero

Curve Hero 10.0
Based on 1 answer
They always go the extra mile in helping to fix or correct any issue we are having.
Lynette Williams | TrustRadius Reviewer

Solutionreach

Solutionreach 9.1
Based on 1 answer
Because I am all about customer service and they are right on it!
Anonymous | TrustRadius Reviewer

Alternatives Considered

Curve Hero

We evaluated Carestack software but found it far too complicated and too many steps to do. It was lacking the ease of use that Curve Hero has. We were looking for something that was user-friendly and easy to understand Curve Hero had all of that.
Lynette Williams | TrustRadius Reviewer

Solutionreach

Solutionreach, in my opinion, is more user-friendly. They are also very quick to offer a helping hand in areas that might stump us. I also love that unlike Demandforce when we were using it Solutionreach is always on top of things. If for some reason our server has an issue and they don't receive the upload they need with our information someone is on the phone calling me to let me know. This is not the case with all software systems most don't inform you, you have to call for help when you notice that it hasn't uploaded with the data. This could put you weeks behind on your correspondence.
Danielle Vascovich | TrustRadius Reviewer

Return on Investment

Curve Hero

  • The new Playbook Dashboards enable you to keep a pulse on your practice. They are a great way to see where you are financially at all times.
  • It gave our administrative staff, office manager flexibility to work anytime from anywhere.
  • Allows our dr and emergency on-call personnel to access patients records at all times in the case of after hours emergency.
Lynette Williams | TrustRadius Reviewer

Solutionreach

  • Increased revenue from appointments that may have been missed had they not received a confirmation or reminder call about an appointment. Able to fill that spot with someone else...
  • Keeps our physicians in the forefront of the patients minds when thinking about healthcare for their child.
  • We take pride in being a part of a family in assisting them with the care of their children. So birthday reminders and fun flyers or newsletters allow us to stay connected.
Kathi Newman, FACMPE | TrustRadius Reviewer

Pricing Details

Curve Hero

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Solutionreach

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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