What users are saying about
2 Ratings
23 Ratings
2 Ratings
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Score 10 out of 100
23 Ratings
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Score 3.3 out of 100

Attribute Ratings

  • Curve Hero is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

10.0

Curve Hero

100%
1 Rating
1.0

Solutionreach

10%
19 Ratings

Likelihood to Renew

Curve Hero

N/A
0 Ratings
9.1

Solutionreach

91%
1 Rating

Support Rating

10.0

Curve Hero

100%
2 Ratings
9.1

Solutionreach

91%
2 Ratings

Likelihood to Recommend

Curve Hero

It is fantastic for any office that has more that one location. It takes away the lagging server problem and allows you to see schedules in all locations individually or together. You have the capability of running everything as one office but also separating them internally. Patients love the flexibility of moving between offices seamlessly. No more forwarding over records to one of your other locations.
Lynette Williams | TrustRadius Reviewer

Solutionreach

I would stay away from this company. Not sure why the change, but over the past 2 years literally every level of the organization from tech support through to the CEO has shown complete lack of responsiveness, concern or interest in solving their most loyal client's most basic problems. Their incompetence finally drove us to cancel our accounts after over 10 years with them.
Anonymous | TrustRadius Reviewer

Pros

Curve Hero

  • Flexibility to use from anywhere, anytime.
  • Ease of use-simple and easy to use.
  • They listen to customers suggestions for improvement and implement them if possible.
Lynette Williams | TrustRadius Reviewer

Solutionreach

  • SR will email, text or call your appointments as many times or as few as you want to remind them of their appointments with you. * Ours are set to 2 days before and 2 hours before the appointment.
  • You can set up SR to recall patients and remind them they need to schedule an appointment if they have not been seen in your office. * When we first turned this on we had to set the recurrence WAY out because we received so many appointments we became booked 4 months out. It is now set to every 12 months.
  • This one saves you money on the cost of postcards and stamps not to mention the time it takes your staff to put them all together.
  • Group Messages are the BEST! This enables your office staff to notify patients for a whole day or week about a closing, delay or any changes in your schedule with one quick email instead of someone having to take home a print-out and make these calls from home.
Latisha Gilbert | TrustRadius Reviewer

Cons

Curve Hero

  • I really don't have anything that I don't like. they are always making improvements.
Lynette Williams | TrustRadius Reviewer

Solutionreach

  • Landline versus mobile and email. If a patient has a landline and an email or a landline and a mobile number it automatically eliminates the landline confirmation. Some of our eldery patients don't like or know how to text but they have a cellphone. I have a multitude of patients I still have to make a confirmation phone call to because SR won't send a landline call because they have a mobile number.
  • Newsletter editing. Wish it was a little easier to edit. That being said I do love the overall selection and use of Newsletters.
Debra Reiner | TrustRadius Reviewer

Pricing Details

Curve Hero

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Solutionreach

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Curve Hero

No score
No answers yet
No answers on this topic

Solutionreach

Solutionreach 9.1
Based on 1 answer
We save too much time with Solution Reach to turn back now.
Latisha Gilbert | TrustRadius Reviewer

Support Rating

Curve Hero

Curve Hero 10.0
Based on 2 answers
They always go the extra mile in helping to fix or correct any issue we are having.
Lynette Williams | TrustRadius Reviewer

Solutionreach

Solutionreach 9.1
Based on 2 answers
Because I am all about customer service and they are right on it!
Anonymous | TrustRadius Reviewer

Alternatives Considered

Curve Hero

We evaluated Carestack software but found it far too complicated and too many steps to do. It was lacking the ease of use that Curve Hero has. We were looking for something that was user-friendly and easy to understand Curve Hero had all of that.
Lynette Williams | TrustRadius Reviewer

Solutionreach

Solutionreach, in my opinion, is more user-friendly. They are also very quick to offer a helping hand in areas that might stump us. I also love that unlike Demandforce when we were using it Solutionreach is always on top of things. If for some reason our server has an issue and they don't receive the upload they need with our information someone is on the phone calling me to let me know. This is not the case with all software systems most don't inform you, you have to call for help when you notice that it hasn't uploaded with the data. This could put you weeks behind on your correspondence.
Danielle Vascovich | TrustRadius Reviewer

Return on Investment

Curve Hero

  • The new Playbook Dashboards enable you to keep a pulse on your practice. They are a great way to see where you are financially at all times.
  • It gave our administrative staff, office manager flexibility to work anytime from anywhere.
  • Allows our dr and emergency on-call personnel to access patients records at all times in the case of after hours emergency.
Lynette Williams | TrustRadius Reviewer

Solutionreach

  • Increased revenue from appointments that may have been missed had they not received a confirmation or reminder call about an appointment. Able to fill that spot with someone else...
  • Keeps our physicians in the forefront of the patients minds when thinking about healthcare for their child.
  • We take pride in being a part of a family in assisting them with the care of their children. So birthday reminders and fun flyers or newsletters allow us to stay connected.
Kathi Newman, FACMPE | TrustRadius Reviewer

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