What users are saying about
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.4 out of 100
31 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Feature Set Ratings

    Online Storefront

    9.2

    Customer Focus

    92%

    Dext Prepare (with Receipt Bank)

    Feature Set Not Supported
    N/A
    Customer Focus ranks higher in 9/9 features

    Product catalog & listings

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Product management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Bulk product upload

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Branding

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Mobile storefront

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Product variations

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Website integration

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Visual customization

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    CMS

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Online Shopping Cart

    9.0

    Customer Focus

    90%

    Dext Prepare (with Receipt Bank)

    Feature Set Not Supported
    N/A
    Customer Focus ranks higher in 1/1 features

    Checkout user experience

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    eCommerce Marketing

    8.0

    Customer Focus

    80%

    Dext Prepare (with Receipt Bank)

    Feature Set Not Supported
    N/A
    Customer Focus ranks higher in 2/2 features

    Personalized recommendations

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    SEO

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    eCommerce Business Management

    9.0

    Customer Focus

    90%

    Dext Prepare (with Receipt Bank)

    Feature Set Not Supported
    N/A
    Customer Focus ranks higher in 2/2 features

    Shipping

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Custom functionality

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Security

    Customer Focus

    Feature Set Not Supported
    N/A
    4.9

    Dext Prepare (with Receipt Bank)

    49%
    Dext Prepare (with Receipt Bank) ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    3.8
    38%
    2 Ratings

    Role-based user permissions

    N/A
    0 Ratings
    6.0
    60%
    4 Ratings

    Reporting & Analytics

    Customer Focus

    Feature Set Not Supported
    N/A
    4.9

    Dext Prepare (with Receipt Bank)

    49%
    Dext Prepare (with Receipt Bank) ranks higher in 2/2 features

    Dashboards

    N/A
    0 Ratings
    4.8
    48%
    4 Ratings

    Standard reports

    N/A
    0 Ratings
    5.1
    51%
    3 Ratings

    General Ledger and Configurable Accounting

    Customer Focus

    Feature Set Not Supported
    N/A
    4.8

    Dext Prepare (with Receipt Bank)

    48%
    Dext Prepare (with Receipt Bank) ranks higher in 10/10 features

    Accounts receivable

    N/A
    0 Ratings
    5.7
    57%
    3 Ratings

    Bank reconciliation

    N/A
    0 Ratings
    5.7
    57%
    3 Ratings

    Expense management

    N/A
    0 Ratings
    6.6
    66%
    4 Ratings

    Multi-currency support

    N/A
    0 Ratings
    5.7
    57%
    3 Ratings

    Multi-division support

    N/A
    0 Ratings
    3.8
    38%
    2 Ratings

    Regulations compliance

    N/A
    0 Ratings
    3.8
    38%
    2 Ratings

    Self-service portal

    N/A
    0 Ratings
    5.5
    55%
    3 Ratings

    Global Financial Support

    N/A
    0 Ratings
    3.8
    38%
    2 Ratings

    Intercompany Accounting

    N/A
    0 Ratings
    3.8
    38%
    2 Ratings

    Localizations

    N/A
    0 Ratings
    3.8
    38%
    2 Ratings

    Customization

    Customer Focus

    Feature Set Not Supported
    N/A
    4.6

    Dext Prepare (with Receipt Bank)

    46%
    Dext Prepare (with Receipt Bank) ranks higher in 1/1 features

    Plug-ins

    N/A
    0 Ratings
    4.6
    46%
    3 Ratings

    Attribute Ratings

    • Customer Focus is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.0

    Customer Focus

    90%
    1 Rating
    6.8

    Dext Prepare (with Receipt Bank)

    68%
    9 Ratings

    Likelihood to Renew

    Customer Focus

    N/A
    0 Ratings
    8.2

    Dext Prepare (with Receipt Bank)

    82%
    1 Rating

    Usability

    Customer Focus

    N/A
    0 Ratings
    6.9

    Dext Prepare (with Receipt Bank)

    69%
    5 Ratings

    Support Rating

    Customer Focus

    N/A
    0 Ratings
    6.5

    Dext Prepare (with Receipt Bank)

    65%
    7 Ratings

    Likelihood to Recommend

    Customer Focus

    Today, with a globalized competition and without truce, a company must evaluate and take into account its size, and use this to analyze which of the tools available in the market is more suited to their needs. If it is a small company, you can improve your customer service by incorporating a chat. But a company of national level must evaluate other aspects like: marketing, tastes, preferences, tendencies, etc. To achieve the effective management of relationships with our customers, this technology provides us with effective tools and easy access.
    Marlon Seijas | TrustRadius Reviewer

    Dext Prepare (with Receipt Bank)

    It is great for accounting firms. Easy to add and administer client accounts. Easy to integrate with QuickBooks Online. Easy for clients to capture and submit receipts on the go.It is hard to use for manual data entry, and if your clients frequently have very long receipts the Dext Mobile app does not work well as it compresses the image to the point where it is completely illegible. It does not seem to be designed for business owners to use directly rather than using it through their accounting firm.
    Russell Barnett, EA, CTS | TrustRadius Reviewer

    Pros

    Customer Focus

    • Facilitates the interaction between the company and customers, through various communication channels, thanks to the storage of information of interest, such as the needs and preferences for products or services.
    • Access data of interest (about the clients, their histories, products, prices, etc.,) from any place with access to the internet
    • An extensive knowledge about the clients allows the company to present commercial offers adapted to their needs, so the income is also higher, through a lower sales cycle. The CRM allows to enhance sales and marketing functions.
    Marlon Seijas | TrustRadius Reviewer

    Dext Prepare (with Receipt Bank)

    • Receipt Bank does a stellar job of extracting information from photos of receipts and bills. I'd say 95% of the time the information pulled is correct, so very rarely do I have to correct an amount or date.
    • One feature I really enjoy is not only the syncing with Quickbooks Online, but the fact that it also pushes the image to Quickbooks Online as an attachment! This means that for every expense/bill processed through Receipt Bank, an image of it is available inside of the transaction inside of Quickbooks Online. This makes researching a breeze.
    • Receipt Bank makes it very simple for users to add documents to the platform. Each company receives a dedicated Receipt Bank email address, which they can email to and upload documents, or users can use the phone apps (which are really easy to use), or they can upload documents from their computer. Training our clients to use it really can't be any easier!
    Alicia Gates, CPA | TrustRadius Reviewer

    Cons

    Customer Focus

    • Cost is always an element to consider when purchasing a computer solution, both for the purchase of the software and for its maintenance, many forget about the ongoing support costs that come with software.
    • Many systems are backed up automatically through the cloud or through some other solution, but not all. So there is a good chance that the data will be lost. it is therefore necessary to take the safe backup forecasts in the event of any unforeseen occurrence and cause us an unpleasant surprise.
    • There is a difference between being served by a real person when making a phone call, to an automated attention system. Sometimes it is good to make the tasks more automatic, but it is also good to have a little personalized help to avoid losing the human value of relationships.
    Marlon Seijas | TrustRadius Reviewer

    Dext Prepare (with Receipt Bank)

    • Receipt Bank Practice Platform has many great features. As they develop the platform I would like to see a rigorous review of all features so as not to add too many and overwhelm my team.
    • Having the flexibility to pick and choose from a suite of features and implement the ones that best suit my practice. A tailor made Receipt Bank Practice Platform. this would allow my practice to grow into the features rather than be overwhelmed by too many.
    Tim Hoopmann | TrustRadius Reviewer

    Pricing Details

    Customer Focus

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Required
    $249

    Starting Price

    $50 # of stores and users

    Customer Focus Editions & Modules

    Edition
    Standard$501
    Ultimate$991
    1. # of stores and users
    Additional Pricing Details

    Dext Prepare (with Receipt Bank)

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Dext Prepare (with Receipt Bank) Editions & Modules

    Additional Pricing Details

    Likelihood to Renew

    Customer Focus

    No score
    No answers yet
    No answers on this topic

    Dext Prepare (with Receipt Bank)

    Dext Prepare (with Receipt Bank) 8.2
    Based on 1 answer
    Dext is the best way for us to manage our business expenses. Physical and PDF receipts/invoices will be around for a while, but the move to eInvoicing is very good and we look forward to Dext adding this feature
    Robin Sands | TrustRadius Reviewer

    Usability

    Customer Focus

    No score
    No answers yet
    No answers on this topic

    Dext Prepare (with Receipt Bank)

    Dext Prepare (with Receipt Bank) 6.9
    Based on 5 answers
    Dext Prepare's usability is great, it has lots of functions and you can scan any type of document, including hard copy handwritten documents. It is not very accurate but it is handwritten!! Apart from it, you can use multiple functions like one page at a time, multiple, in bulk. You can send emails with multiple attachments and one of the greatest function is the mobile application capabilities.
    Anonymous | TrustRadius Reviewer

    Support Rating

    Customer Focus

    No score
    No answers yet
    No answers on this topic

    Dext Prepare (with Receipt Bank)

    Dext Prepare (with Receipt Bank) 6.5
    Based on 7 answers
    When I think I have broken the platform the help guys and girls are simply fantastic. They take time to understand the problem and usually resolve the issue on the spot. I have not had to wait more than an hour to get anything resolved - be that an issue I have created or a fault in my understanding of the program. Can't rate their support I have received to date highly enough.
    Craig Jolly | TrustRadius Reviewer

    Alternatives Considered

    Customer Focus

    Sales management is based on the management of customer relationships and must be centralized so that its analysis is effective. The data that is collected must be available for the generation of statistics for decision making by the directory. This tool allows us to generate the necessary data to generate results, save time and production cost. The other products did not fit our objectives.
    Marlon Seijas | TrustRadius Reviewer

    Dext Prepare (with Receipt Bank)

    Receipt Bank is superior to Wave in terms of its accuracy of reporting and allocating expenses. Even though there is a fee for Receipt Bank and Wave is free, the monthly fee for Receipt Bank is well worth the money, given the benefits
    Nicola (Nicki) Morris | TrustRadius Reviewer

    Return on Investment

    Customer Focus

    • With the information available, about the clients, the company can know and segment the markets and develop effective and successful marketing campaigns.
    • With the information the employee can develop more personalized relationships with the client.
    • This customer service tool facilitated the administrative processes of sales to achieve higher performance and better results in the company.
    Marlon Seijas | TrustRadius Reviewer

    Dext Prepare (with Receipt Bank)

    • Helps to keep data consistent and accurate
    • Saves time in processing invoices and receipts
    • Saves time in reconciliation in our accounting package
    Anonymous | TrustRadius Reviewer

    Screenshots

    Customer Focus

    Dext Prepare (with Receipt Bank)

    Add comparison