What users are saying about
4 Ratings
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Score 9.3 out of 100
3 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Customer Focus

Customer Focus has an excellent performance as the lead manager of sales and customer service follow-up. This platform is great for all those companies that need more punctual administration for customer requirements during the process of selling or acquiring a service. Customer Focus offers an inventory management system, order management and also offers a great CRM, with which you can get excellent results if you combine these three functionalities. This platform offers an excellent communication service with clients, which helps to create a really great relationship between the company and the client.
Carmen Rodriguez | TrustRadius Reviewer

Premier Construction Software

Jonas is well suited for the construction industry and for trades that work in construction. The functionality and features are set up to streamline the processes that take place daily, weekly, and monthly. You are also able to manage the big picture and track your company's information for multiple years, making it a scalable software. Our administration and project managers can streamline work from the field to the office through Jonas and we feel that is one of the biggest benefits to Jonas
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Customer Focus
9.4
Premier Construction Software
Product catalog & listings
Customer Focus
10.0
Premier Construction Software
Product management
Customer Focus
8.0
Premier Construction Software
Bulk product upload
Customer Focus
10.0
Premier Construction Software
Branding
Customer Focus
9.0
Premier Construction Software
Mobile storefront
Customer Focus
10.0
Premier Construction Software
Product variations
Customer Focus
10.0
Premier Construction Software
Website integration
Customer Focus
10.0
Premier Construction Software
Visual customization
Customer Focus
8.0
Premier Construction Software
CMS
Customer Focus
10.0
Premier Construction Software

Online Shopping Cart

Customer Focus
9.5
Premier Construction Software
Abandoned cart recovery
Customer Focus
9.0
Premier Construction Software
Checkout user experience
Customer Focus
10.0
Premier Construction Software

Online Payment System

Customer Focus
8.0
Premier Construction Software
eCommerce security
Customer Focus
8.0
Premier Construction Software

eCommerce Marketing

Customer Focus
9.7
Premier Construction Software
Promotions & discounts
Customer Focus
10.0
Premier Construction Software
Personalized recommendations
Customer Focus
9.0
Premier Construction Software
SEO
Customer Focus
10.0
Premier Construction Software

eCommerce Business Management

Customer Focus
9.2
Premier Construction Software
Multi-site management
Customer Focus
8.0
Premier Construction Software
Order processing
Customer Focus
10.0
Premier Construction Software
Inventory management
Customer Focus
10.0
Premier Construction Software
Shipping
Customer Focus
9.0
Premier Construction Software
Custom functionality
Customer Focus
9.0
Premier Construction Software

Reporting & Analytics

Customer Focus
Premier Construction Software
7.8
Dashboards
Customer Focus
Premier Construction Software
10.0
Standard reports
Customer Focus
Premier Construction Software
10.0
Custom reports
Customer Focus
Premier Construction Software
5.0
Data exportability
Customer Focus
Premier Construction Software
6.0

Construction Project & Field Management

Customer Focus
Premier Construction Software
9.6
Document sharing
Customer Focus
Premier Construction Software
8.6
Collaboration & approvals
Customer Focus
Premier Construction Software
10.0
Change orders
Customer Focus
Premier Construction Software
10.0

Estimating

Customer Focus
Premier Construction Software
7.0
Job costing
Customer Focus
Premier Construction Software
7.0

Pros

Customer Focus

  • Facilitates the interaction between the company and customers, through various communication channels, thanks to the storage of information of interest, such as the needs and preferences for products or services.
  • Access data of interest (about the clients, their histories, products, prices, etc.,) from any place with access to the internet
  • An extensive knowledge about the clients allows the company to present commercial offers adapted to their needs, so the income is also higher, through a lower sales cycle. The CRM allows to enhance sales and marketing functions.
Marlon Seijas | TrustRadius Reviewer

Premier Construction Software

  • Job Dashboard gives you a great summary of that job at a glance. I can even pull direct reports based on the fact that there are drill-downs.
  • I can go right to the receipt with the GL report drill-down capabilities.
  • Workflows make the product accessible from anywhere for approval when I have people on the road.
  • Dragging and dropping reports to in AP will then go to documents under the job it is attached to.
Judy Lubben | TrustRadius Reviewer

Cons

Customer Focus

  • Customer Focus is not able to integrate with our email marketing system, therefore, it is more complicated for us to use the data collected on this platform, to be able to obtain results in our email commerce.
  • The process of setting up automated responses for clients is a bit complex. It is not the typical software that is configured in a couple of weeks, I had complications when configuring the automated responses for the clients' requirements.
Carmen Rodriguez | TrustRadius Reviewer

Premier Construction Software

  • We would love to see the interface continued to be improved visually and made more customizable.
  • We would like a reporting feature for the Sub Pay App automatic email delivery. This will help us keep track of links that are not getting to our subcontractors.
Anonymous | TrustRadius Reviewer

Support Rating

Customer Focus

No score
No answers yet
No answers on this topic

Premier Construction Software

Premier Construction Software 10.0
Based on 3 answers
They are always quick to answer, and if they can't solve it, they explain why.
Judy Lubben | TrustRadius Reviewer

Alternatives Considered

Customer Focus

Sales management is based on the management of customer relationships and must be centralized so that its analysis is effective. The data that is collected must be available for the generation of statistics for decision making by the directory. This tool allows us to generate the necessary data to generate results, save time and production cost. The other products did not fit our objectives.
Marlon Seijas | TrustRadius Reviewer

Premier Construction Software

We came away from Sage 100. We looked at Computerease and Foundation among a few others. These two were looked at most seriously.
Judy Lubben | TrustRadius Reviewer

Return on Investment

Customer Focus

  • Better interaction with clients, I managed to obtain a perfect communication with each client who agreed to the acquisition of our banking services.
  • Better order and inventory management for my entire company. I managed to manage all customer orders in the same panel, in addition, this made it easier to meet the requirements of each order.
  • Visualization of the interests of the clients. Customer Focus did not provide detailed reports on what kinds of products or services have attracted the most attention from customers.
Carmen Rodriguez | TrustRadius Reviewer

Premier Construction Software

  • Jonas has positively impacted our Accounts Payable and Receivable department by making tracking and processing organized and streamlined. Previously we were having to track invoices and payments through emails and various formats. We are now able to connect each AP or AR invoice to the job and subcontractor, keep track of the billing due dates, and have all the paperwork generated from Jonas.
Anonymous | TrustRadius Reviewer

Screenshots

Customer Focus

Pricing Details

Customer Focus

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$249*

* Site setup and training

Customer Focus Editions & Modules

Edition
Standard$501
Ultimate$991
  1. # of stores and users
Additional Pricing Details

Premier Construction Software

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

Premier Construction Software Editions & Modules

Edition
Concurrent User License$1991
  1. /user/month
Additional Pricing Details
Our pricing is very straight forward - we only charge you for the initial training fee and the subscription fee. No other hidden fees. We hold ourselves accountable to what we promise, therefore we offer 30 day money back guarantee so you can trial our software at no risk.

Rating Summary

Likelihood to Recommend

Customer Focus
9.0
Premier Construction Software
9.1

Support Rating

Customer Focus
Premier Construction Software
10.0

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