7 Ratings
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Score 9.4 out of 100
45 Ratings
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Score 5.7 out of 100

Feature Set Ratings

    Online Storefront

    9.2

    Customer Focus

    92%

    Sage Business Cloud Accounting

    Feature Set Not Supported
    N/A
    Customer Focus ranks higher in 9/9 features

    Product catalog & listings

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Product management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Bulk product upload

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Branding

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Mobile storefront

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Product variations

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Website integration

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Visual customization

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    CMS

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Online Shopping Cart

    9.0

    Customer Focus

    90%

    Sage Business Cloud Accounting

    Feature Set Not Supported
    N/A
    Customer Focus ranks higher in 1/1 features

    Checkout user experience

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    eCommerce Marketing

    8.0

    Customer Focus

    80%

    Sage Business Cloud Accounting

    Feature Set Not Supported
    N/A
    Customer Focus ranks higher in 2/2 features

    Personalized recommendations

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    SEO

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    eCommerce Business Management

    9.0

    Customer Focus

    90%

    Sage Business Cloud Accounting

    Feature Set Not Supported
    N/A
    Customer Focus ranks higher in 2/2 features

    Shipping

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Custom functionality

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Payroll Management

    Customer Focus

    Feature Set Not Supported
    N/A
    8.3

    Sage Business Cloud Accounting

    83%
    Sage Business Cloud Accounting ranks higher in 5/5 features

    Pay calculation

    N/A
    0 Ratings
    5.3
    53%
    4 Ratings

    Benefit plan administration

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Direct deposit files

    N/A
    0 Ratings
    9.0
    90%
    4 Ratings

    Salary revision and increment management

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Reimbursement management

    N/A
    0 Ratings
    9.0
    90%
    4 Ratings

    Customization

    Customer Focus

    Feature Set Not Supported
    N/A
    4.5

    Sage Business Cloud Accounting

    45%
    Sage Business Cloud Accounting ranks higher in 2/2 features

    API for custom integration

    N/A
    0 Ratings
    5.0
    50%
    7 Ratings

    Plug-ins

    N/A
    0 Ratings
    4.0
    40%
    4 Ratings

    Security

    Customer Focus

    Feature Set Not Supported
    N/A
    7.4

    Sage Business Cloud Accounting

    74%
    Sage Business Cloud Accounting ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    9.0
    90%
    11 Ratings

    Role-based user permissions

    N/A
    0 Ratings
    5.8
    58%
    15 Ratings

    Reporting & Analytics

    Customer Focus

    Feature Set Not Supported
    N/A
    5.3

    Sage Business Cloud Accounting

    53%
    Sage Business Cloud Accounting ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    6.2
    62%
    16 Ratings

    Standard reports

    N/A
    0 Ratings
    4.5
    45%
    18 Ratings

    Custom reports

    N/A
    0 Ratings
    5.1
    51%
    14 Ratings

    General Ledger and Configurable Accounting

    Customer Focus

    Feature Set Not Supported
    N/A
    6.6

    Sage Business Cloud Accounting

    66%
    Sage Business Cloud Accounting ranks higher in 21/21 features

    Accounts payable

    N/A
    0 Ratings
    5.7
    57%
    17 Ratings

    Accounts receivable

    N/A
    0 Ratings
    5.1
    51%
    19 Ratings

    Cash management

    N/A
    0 Ratings
    4.8
    48%
    16 Ratings

    Bank reconciliation

    N/A
    0 Ratings
    5.3
    53%
    17 Ratings

    Expense management

    N/A
    0 Ratings
    7.4
    74%
    15 Ratings

    Time tracking

    N/A
    0 Ratings
    3.5
    35%
    5 Ratings

    Fixed asset management

    N/A
    0 Ratings
    3.5
    35%
    12 Ratings

    Multi-currency support

    N/A
    0 Ratings
    9.0
    90%
    4 Ratings

    Multi-division support

    N/A
    0 Ratings
    5.1
    51%
    7 Ratings

    Regulations compliance

    N/A
    0 Ratings
    8.6
    86%
    9 Ratings

    Electronic tax filing

    N/A
    0 Ratings
    3.0
    30%
    4 Ratings

    Self-service portal

    N/A
    0 Ratings
    7.0
    70%
    9 Ratings

    Global Financial Support

    N/A
    0 Ratings
    8.9
    89%
    3 Ratings

    Primary and Secondary Ledgers

    N/A
    0 Ratings
    7.0
    70%
    3 Ratings

    Intercompany Accounting

    N/A
    0 Ratings
    8.0
    80%
    3 Ratings

    Localizations

    N/A
    0 Ratings
    8.8
    88%
    2 Ratings

    Journals and Reconciliations

    N/A
    0 Ratings
    4.5
    45%
    7 Ratings

    Enterprise Accounting

    N/A
    0 Ratings
    8.5
    85%
    3 Ratings

    Configurable Accounting

    N/A
    0 Ratings
    8.0
    80%
    5 Ratings

    Centralized Rules Framework

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Standardized Processes

    N/A
    0 Ratings
    7.5
    75%
    4 Ratings

    Inventory Management

    Customer Focus

    Feature Set Not Supported
    N/A
    8.8

    Sage Business Cloud Accounting

    88%
    Sage Business Cloud Accounting ranks higher in 4/4 features

    Inventory tracking

    N/A
    0 Ratings
    8.9
    89%
    8 Ratings

    Automatic reordering

    N/A
    0 Ratings
    8.7
    87%
    4 Ratings

    Location management

    N/A
    0 Ratings
    8.7
    87%
    5 Ratings

    Manufacturing module

    N/A
    0 Ratings
    8.8
    88%
    4 Ratings

    Order Management

    Customer Focus

    Feature Set Not Supported
    N/A
    8.7

    Sage Business Cloud Accounting

    87%
    Sage Business Cloud Accounting ranks higher in 7/7 features

    Pricing

    N/A
    0 Ratings
    8.0
    80%
    9 Ratings

    Order entry

    N/A
    0 Ratings
    8.8
    88%
    8 Ratings

    Credit card processing

    N/A
    0 Ratings
    8.8
    88%
    9 Ratings

    Cost of goods sold

    N/A
    0 Ratings
    8.8
    88%
    10 Ratings

    Order Orchestration

    N/A
    0 Ratings
    8.9
    89%
    2 Ratings

    End-to-end order visibility

    N/A
    0 Ratings
    8.9
    89%
    2 Ratings

    Order exception Resolution

    N/A
    0 Ratings
    8.9
    89%
    2 Ratings

    Attribute Ratings

    • Customer Focus is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.0

    Customer Focus

    90%
    1 Rating
    4.4

    Sage Business Cloud Accounting

    44%
    20 Ratings

    Usability

    Customer Focus

    N/A
    0 Ratings
    4.9

    Sage Business Cloud Accounting

    49%
    5 Ratings

    Performance

    Customer Focus

    N/A
    0 Ratings
    9.1

    Sage Business Cloud Accounting

    91%
    2 Ratings

    Support Rating

    Customer Focus

    N/A
    0 Ratings
    4.5

    Sage Business Cloud Accounting

    45%
    6 Ratings

    Online Training

    Customer Focus

    N/A
    0 Ratings
    8.2

    Sage Business Cloud Accounting

    82%
    1 Rating

    Likelihood to Recommend

    Customer Focus

    Today, with a globalized competition and without truce, a company must evaluate and take into account its size, and use this to analyze which of the tools available in the market is more suited to their needs. If it is a small company, you can improve your customer service by incorporating a chat. But a company of national level must evaluate other aspects like: marketing, tastes, preferences, tendencies, etc. To achieve the effective management of relationships with our customers, this technology provides us with effective tools and easy access.
    Marlon Seijas | TrustRadius Reviewer

    Sage Business Cloud Accounting

    The program is appropriate for use in all business types - especially if the business has many different branches located in different parts of the country/world. The fact that invoicing can be done from a mobile device by use of the friendly Sage One app also makes it easy to quickly conclude a sales transaction by issuing an invoice at the client office - shortens time, leaving more time for business.
    Francis Pratt | TrustRadius Reviewer

    Pros

    Customer Focus

    • Facilitates the interaction between the company and customers, through various communication channels, thanks to the storage of information of interest, such as the needs and preferences for products or services.
    • Access data of interest (about the clients, their histories, products, prices, etc.,) from any place with access to the internet
    • An extensive knowledge about the clients allows the company to present commercial offers adapted to their needs, so the income is also higher, through a lower sales cycle. The CRM allows to enhance sales and marketing functions.
    Marlon Seijas | TrustRadius Reviewer

    Sage Business Cloud Accounting

    • The ability to log in to your accounting data anywhere you have internet. No sending backups to your accountant, no more trying to recover lost data, or having to log in to a server. This cloud hosted solution gives you a lot more freedom and flexibility as I can log in to it from any computer, or mobile device.
    • The ability to send professional invoices or quotes to my customers while still at their location. Also the ability to easily track my receivables and stay on top of them as they are always right at my fingertips.
    • Project tracking is a great feature. With this module you can send tasks associated with a project to your team without giving them access to your financial information. They can report to you where they are at on the project to help you stay on track. You can track the revenue and expenses associated with this project to make sure you are making a profit.
    • Bank integration brings in all the transactions and easily lets you allocate to the appropriate revenue and expense account or match to sales invoices or purchase invoices saving you time in data entry.
    • Sage One integrates with Sage Payment solutions or Paypal. By giving your customers more options to pay helping you stay on top of your receivables.
    • I love how it imports into the Sage 50 Accounting software for those customers who still need the features and functionality of the desktop software.
    • Just released the integration between Sage 50 and Sage One just got easier. The previous versions of Sage One and Sage 50 had the ability to download customer transactions from Sage One including invoicing, other income, bills, expenses, bank transfers and general journal entries to your Sage 50 accounting software.
    • With the latest update for Sage 50 you can now automatically upload and map your Sage 50 customer records, vendors, accounts, inventory items, and tax codes to Sage One for a quick, easy setup and perfect record match every time. This makes things so much easier when setting up new customers in Sage One
    • Now that important client information flows both ways, you can set up a new client in Sage One in minutes by accessing your Sage One connection wizard (under “file tab” in Sage 50 Accountants Edition) For the customers, vendors and accounts and products and services.
    • The other information such as Sales invoices and other income, Bills and other expenses, Bank Transfers, general journal entries flow from Sage One to Sage 50.
    Debrah Burleigh CPB | TrustRadius Reviewer

    Cons

    Customer Focus

    • Cost is always an element to consider when purchasing a computer solution, both for the purchase of the software and for its maintenance, many forget about the ongoing support costs that come with software.
    • Many systems are backed up automatically through the cloud or through some other solution, but not all. So there is a good chance that the data will be lost. it is therefore necessary to take the safe backup forecasts in the event of any unforeseen occurrence and cause us an unpleasant surprise.
    • There is a difference between being served by a real person when making a phone call, to an automated attention system. Sometimes it is good to make the tasks more automatic, but it is also good to have a little personalized help to avoid losing the human value of relationships.
    Marlon Seijas | TrustRadius Reviewer

    Sage Business Cloud Accounting

    • The bank transaction reconciliations are terrible if you have to split payments to multiple clients. Often times work will just disappear halfway through the split
    • Telephonic user assistance. I have received conflicting info from service reps.
    • I prefer the way Quickbooks platform is set up
    Roxy Barker | TrustRadius Reviewer

    Pricing Details

    Customer Focus

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Required
    $249

    Starting Price

    $50 # of stores and users

    Customer Focus Editions & Modules

    Edition
    Standard$501
    Ultimate$991
    1. # of stores and users
    Additional Pricing Details

    Sage Business Cloud Accounting

    General

    Free Trial
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $29 per month

    Sage Business Cloud Accounting Editions & Modules

    Edition
    Sage One Accounting Free$01
    Sage One Accounting Premium$52
    1. Per User per Month
    2. Per Month [Unlimited Users]
    Additional Pricing Details
    Versions and pricing listed are for US products. Versions available and pricing may vary by country.

    Usability

    Customer Focus

    No score
    No answers yet
    No answers on this topic

    Sage Business Cloud Accounting

    Sage Business Cloud Accounting 4.9
    Based on 5 answers
    There's nothing mechanically wrong with Sage, and it serves our intended purpose. Again, we don't really use Sage to its fullest potential, but for what it does for us, there are few complaints other than the darn fixed assets module
    Anonymous | TrustRadius Reviewer

    Performance

    Customer Focus

    No score
    No answers yet
    No answers on this topic

    Sage Business Cloud Accounting

    Sage Business Cloud Accounting 9.1
    Based on 2 answers
    The product continues to improve and very excited about the new release coming soon.
    Debrah Burleigh CPB | TrustRadius Reviewer

    Support Rating

    Customer Focus

    No score
    No answers yet
    No answers on this topic

    Sage Business Cloud Accounting

    Sage Business Cloud Accounting 4.5
    Based on 6 answers
    My Experience with sage business cloud Accounting is great. You won't disappoint with this software. Your accounting-related problem will be solved. Very easy to use all the features. I would highly recommend this software to all the company who is struggling for managing accounting data. Very user-friendly and easy to manage all the accounting problems.
    Anonymous | TrustRadius Reviewer

    Online Training

    Customer Focus

    No score
    No answers yet
    No answers on this topic

    Sage Business Cloud Accounting

    Sage Business Cloud Accounting 8.2
    Based on 1 answer
    I find the online training was very informative and they answered all my questions. I am also certified in Sage One and provided online training in the program which I have set up several people on and they love how it keeps them organized.
    Debrah Burleigh CPB | TrustRadius Reviewer

    Alternatives Considered

    Customer Focus

    Sales management is based on the management of customer relationships and must be centralized so that its analysis is effective. The data that is collected must be available for the generation of statistics for decision making by the directory. This tool allows us to generate the necessary data to generate results, save time and production cost. The other products did not fit our objectives.
    Marlon Seijas | TrustRadius Reviewer

    Sage Business Cloud Accounting

    I have used Wave Accounting, and while it is an excellent cloud accounting software, it doesn't allow us to work collaboratively with our customers. They both allow me to sign in and work with our clients books within the program, but Wave doesn't integrate into Sage 50 which is a must for clients that I know want to continue to grow.
    Jaime Rein | TrustRadius Reviewer

    Return on Investment

    Customer Focus

    • With the information available, about the clients, the company can know and segment the markets and develop effective and successful marketing campaigns.
    • With the information the employee can develop more personalized relationships with the client.
    • This customer service tool facilitated the administrative processes of sales to achieve higher performance and better results in the company.
    Marlon Seijas | TrustRadius Reviewer

    Sage Business Cloud Accounting

    • Ability to add-on: Positive ROI can be achieved by building you own customized solution by adding on partner apps. Such apps extend the functionality of the product to accommodate certain business requirements.
    • Product is slower than competitors: Negative ROI as product seems to be comparatively slower than competitors when holding other variables constant (ie. browser version, Internet connection speed, etc.) In a busy accounting cycle, this can have a substantial impact. Also, back buttons don't allow for retaining same screen input data.
    • Reports functionality strong: Positive ROI due to ability to view data in many dimensions/formats.
    • Ability to connect financial accounts: Positive ROI as data from financial accounts automatically brought into the accounts where it can approved for posting, thus eliminating manual entry.
    Laurence Sarner | TrustRadius Reviewer

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