BenchmarkONE vs. Customer.io
BenchmarkONE vs. Customer.io
Product | Rating | Most Used By | Product Summary | Starting Price |
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BenchmarkONE | Small Businesses (1-50 employees) | Hatchbuck is an all-in-one sales and marketing software that includes CRM, marketing automation, and email marketing tools. Users can build online forms, manage and segment contacts, engage prospects with relevant follow-up, manage tasks, and track their pipeline. | $0 per month | |
Customer.io | Small Businesses (1-50 employees) | Customer.io is a customer engagement platform that enables marketers to build sophisticated automated messaging campaigns. With access to real-time behavioral data, users can create personalized and relevant messages to engage and retain customers. This includes sending emails, push notifications, SMS, in-app messages, and more through a visual building experience. Built for scale, Customer.io boasts users among over 5,300 companies, sending over 17 billion messages per year. | $100 per month |
BenchmarkONE | Customer.io | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | Essentials: For startups and small teams engaging customers on their mobile and web apps. - Up to 5,000 profiles*, Send Emails, Push, In-App, and SMS, Visual Workflow Builder, Segmentation, Two Workspaces, Email Support, Customer Community Premium: For high-growth companies looking for greater control over their messaging outcomes. - Everything in Essentials, Custom Data + Message Volume, Premium Product Features, Additional Workspaces, 90-day Onboarding Program, Premium Email & Chat Support, Managed Deliverability, Dedicated IPs, Parcel Pro Licenses, HIPAA Compliance Enterprise: For at-scale companies looking to create world-class customer experiences. - Everything in Premium, Managed Infrastructure*, Customer Success Manager, Quarterly Success Reviews, Technical Account Manager*, Audit Logging & Data Governance*, Parcel Business Licenses, Migration Support*, *Available by consultation. | ||||||||||||||
More Pricing Information |
BenchmarkONE | Customer.io | |
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Top Pros |
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Top Cons |
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Email & Online Marketing |
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Lead Management |
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Campaign Management |
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Social Media Marketing |
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Reporting & Analytics |
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Platform & Infrastructure |
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BenchmarkONE | Customer.io | |
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Small Businesses | Kentico Xperience Score 7.2 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Kentico Xperience Score 7.2 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Kentico Xperience Score 7.2 out of 10 | Conversica Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
BenchmarkONE | Customer.io | |
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Likelihood to Recommend | 3.0 (32 ratings) | 9.8 (8 ratings) |
Likelihood to Renew | 8.7 (23 ratings) | - (0 ratings) |
Usability | 8.2 (4 ratings) | - (0 ratings) |
Availability | 8.5 (4 ratings) | - (0 ratings) |
Performance | 6.4 (1 ratings) | - (0 ratings) |
Support Rating | 9.1 (3 ratings) | - (0 ratings) |
Implementation Rating | 8.2 (2 ratings) | - (0 ratings) |
Ease of integration | 8.1 (2 ratings) | - (0 ratings) |
BenchmarkONE | Customer.io | |
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Likelihood to Recommend | BenchmarkONE | Customer.io |
Pros | BenchmarkONE | Customer.io |
Cons | BenchmarkONE | Customer.io |
Likelihood to Renew | BenchmarkONE | Customer.io No answers on this topic |
Usability | BenchmarkONE | Customer.io No answers on this topic |
Reliability and Availability | BenchmarkONE | Customer.io No answers on this topic |
Support Rating | BenchmarkONE | Customer.io No answers on this topic |
Implementation Rating | BenchmarkONE | Customer.io No answers on this topic |
Alternatives Considered | BenchmarkONE | Customer.io |
Return on Investment | BenchmarkONE | Customer.io |
ScreenShots | BenchmarkONE Screenshots | Customer.io Screenshots |