Customericare Live Chat vs. Genesys DX (discontinued)
Customericare Live Chat vs. Genesys DX (discontinued)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Customericare Live Chat | Small Businesses (1-50 employees) | Live Chat by CustomerICare is free software for online sales and support. It features a live chat window, automated lead generation capabilities, real-time web analytics. It also allows video and audio chats. | $0 Per User per Month | |
Genesys DX (discontinued) | N/A | Genesys DX was a live chat engagement and chatbot AI solution based on Bold360, acquired by Genesys. It is no longer available. | N/A |
Customericare Live Chat | Genesys DX (discontinued) | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | When choosing Prestige Plan, along with additional features, customers get a personal Success Manager assigned. | — | ||||||||||||||
More Pricing Information |
Customericare Live Chat | Genesys DX (discontinued) | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Customericare Live Chat | Genesys DX (discontinued) | |
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Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Olark Score 9.5 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | LiveChat Score 8.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Customericare Live Chat | Genesys DX (discontinued) | |
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Likelihood to Recommend | - (0 ratings) | 8.3 (53 ratings) |
Usability | - (0 ratings) | 8.2 (20 ratings) |
Support Rating | - (0 ratings) | 8.3 (21 ratings) |
Customericare Live Chat | Genesys DX (discontinued) | |
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Likelihood to Recommend | CustomerICare No answers on this topic | Discontinued Products |
Pros | CustomerICare No answers on this topic | Discontinued Products |
Cons | CustomerICare No answers on this topic | Discontinued Products |
Usability | CustomerICare No answers on this topic | Discontinued Products |
Support Rating | CustomerICare No answers on this topic | Discontinued Products |
Alternatives Considered | CustomerICare No answers on this topic | Discontinued Products |
Return on Investment | CustomerICare No answers on this topic | Discontinued Products |
ScreenShots | Customericare Live Chat Screenshots |