What users are saying about
1 Rating
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Score 8.2 out of 100
1 Rating
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Score 8 out of 100

Likelihood to Recommend

CustomShow.com

It is well suited for larger organizations. It cannot be used by single individuals like people who use Prezi or Powerpoint. If you are a large organization and looking to save on productivity, time, and improve branding across marketing and sales pitches, this software is absolutely amazing. I would highly recommend anyone heading up a company with 25 employees or more consider the software.
Justin Croxton | TrustRadius Reviewer

Fathom Customer Care

Fathom Customer Care works efficiently for financial analysis. It's easy to understand with great data management facility. Customization available.
Truptesh Patil | TrustRadius Reviewer

Feature Rating Comparison

Contact Center Software

CustomShow.com
Fathom Customer Care
6.2
Agent dashboard
CustomShow.com
Fathom Customer Care
7.0
Validate callers
CustomShow.com
Fathom Customer Care
6.0
Outbound response
CustomShow.com
Fathom Customer Care
6.0
Call forwarding
CustomShow.com
Fathom Customer Care
6.0
Click-to-call (CTC)
CustomShow.com
Fathom Customer Care
7.0
Warm transfer
CustomShow.com
Fathom Customer Care
7.0
Predictive dialing
CustomShow.com
Fathom Customer Care
6.0
Interactive voice response
CustomShow.com
Fathom Customer Care
6.0
REST APIs
CustomShow.com
Fathom Customer Care
6.0
Call scripts
CustomShow.com
Fathom Customer Care
6.0
Call tracking
CustomShow.com
Fathom Customer Care
6.0
Multichannel integration
CustomShow.com
Fathom Customer Care
6.0
CRM software integration
CustomShow.com
Fathom Customer Care
5.0

Workforce Optimization (WFO)

CustomShow.com
Fathom Customer Care
5.2
Inbound call routing
CustomShow.com
Fathom Customer Care
4.0
Omnichannel inbound routing
CustomShow.com
Fathom Customer Care
6.0
Recording
CustomShow.com
Fathom Customer Care
5.0
Quality management
CustomShow.com
Fathom Customer Care
5.0
Call analytics
CustomShow.com
Fathom Customer Care
5.0
Historical reporting
CustomShow.com
Fathom Customer Care
5.0
Live reporting
CustomShow.com
Fathom Customer Care
5.0
Customer surveys
CustomShow.com
Fathom Customer Care
5.0
Customer interaction analytics
CustomShow.com
Fathom Customer Care
7.0

Pros

CustomShow.com

  • It allows you collaborate and share across your organization.
  • It integrates video seamlessly into any presentation you create.
  • It have an incredible slide library management component that stores everything in the cloud for the users.
  • Used by major fortune 100 companies, it allows for organizations to present their best and look their best.
Justin Croxton | TrustRadius Reviewer

Fathom Customer Care

  • Data interpretation can be easily done.
  • Enables you to analyse financial statements.
  • Variety of tools.
Truptesh Patil | TrustRadius Reviewer

Cons

CustomShow.com

  • I think the analytics piece could be improved a little more.
Justin Croxton | TrustRadius Reviewer

Fathom Customer Care

  • Somewhat confusing in terms placements.
  • Requires advanced knowledge.
Truptesh Patil | TrustRadius Reviewer

Likelihood to Renew

CustomShow.com

CustomShow.com 8.2
Based on 1 answer
Because it provides a great user experience, it makes my organization look good in front of pitches, and the software is great from a collaboration perspective. Plus, I like the fact that i can use video incredible well with all of my presentations. It has minor challenges and takes time to figure out, but once you do the sky is the limit.
Justin Croxton | TrustRadius Reviewer

Fathom Customer Care

No score
No answers yet
No answers on this topic

Support Rating

CustomShow.com

No score
No answers yet
No answers on this topic

Fathom Customer Care

Fathom Customer Care 8.0
Based on 1 answer
Customer care is cooperative and time efficient.
Truptesh Patil | TrustRadius Reviewer

Alternatives Considered

CustomShow.com

I think they are all stacking up against each other. Powerpoint is a free alternative. But I think CustomShow doesn't focus on better looking powerpoint slides....it focuses on better looking presentations period. Because of that, CustomShow is really in a different category of business presentation software and up there with Clearslide.
Justin Croxton | TrustRadius Reviewer

Fathom Customer Care

Best part of Fathom is its ability to impeccably analyze financial statements of the organisation. This feature stands out as compared to other options.
Truptesh Patil | TrustRadius Reviewer

Return on Investment

CustomShow.com

  • It has had a positive ROI in that the level of productivity in creating presentations has grown.
Justin Croxton | TrustRadius Reviewer

Fathom Customer Care

  • Good financial analysis.
  • Effective data management.
  • Easy to use and great data interpretation.
Truptesh Patil | TrustRadius Reviewer

Screenshots

Pricing Details

CustomShow.com

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

CustomShow.com Editions & Modules

Edition
CustomShow1
  1. Per User per Month
Additional Pricing Details

Fathom Customer Care

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Fathom Customer Care Editions & Modules

Edition
Power$1301
  1. per user/month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

CustomShow.com
8.2
Fathom Customer Care
8.0

Likelihood to Renew

CustomShow.com
8.2
Fathom Customer Care

Support Rating

CustomShow.com
Fathom Customer Care
8.0

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