Cvent Event Management
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Top Rated
306 Ratings
INXPO, now part of Intrado
3 Ratings

Cvent Event Management

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Top Rated
306 Ratings
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Score 8.4 out of 100

Based on 306 reviews and ratings

INXPO, now part of Intrado

3 Ratings
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Score 9 out of 100

Based on 3 reviews and ratings

Likelihood to Recommend

Cvent Event Management

Cvent Event Management system has great functions for small-to-medium scale workshops and professional development or professional learning offerings. One-day to one-and-a-half-day conferences can get more cumbersome without proper training and planning. Two-day conferences require team help to accomplish, track, collect payment (especially if offline payments are made), and to foster along the way. Having pre-set marketing themes and pre-created event descriptions is a major help with the load of creating several events for a season. Cvent Event Management is well suited for following attendees along their journey in the system. You can see all touchpoints made with a specific attendee or registrant, and you can monitor trend data for certain institutions that show more interest.

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Anonymous | TrustRadius Reviewer
Verified User
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INXPO, now part of Intrado

1) Do I need something customized?2) How hands-on do I want to be?

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Sandra Kasper | TrustRadius Reviewer
Sandra Kasper
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Pros

Cvent Event Management

  • Registration Options - There are many ways to guide attendees down certain registration paths.
  • Registration Design - You can customize each and every detail on the registration website to your liking.
  • Reports - With our clients, reporting is very important and there are many reports to choose from as well as custom reports that can be created.

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Madison Spears | TrustRadius Reviewer
Madison Spears
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INXPO, now part of Intrado

  • Offer high quality webcasting products and services
  • Has a helpful, friendly team
  • Tailor the products to your individual needs

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Sandra Kasper | TrustRadius Reviewer
Sandra Kasper
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Cons

Cvent Event Management

  • The badge designer is a little clunky and difficult to use.
  • I’d love to see their add-on modules priced differently (flat fees vs. per registration)
  • They’re membership module is only for individual memberships, we have organization based memberships, so we’re not able to use it.

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Pamela O'Connor, CMP | TrustRadius Reviewer
Pamela O'Connor, CMP
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INXPO, now part of Intrado

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Likelihood to Renew

Cvent Event Management

Cvent Event Management 9.8
Based on 17 answers
It's the most fully encompassed, end-to-end event management platform we have been able to find. From sourcing to surveys, RFPs and ROI, Cvent really does do it all. Best of all, you get to pick what products you need, so you won't need to pay for anything you won't use

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Kimberly Norton | TrustRadius Reviewer
Kimberly Norton
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INXPO, now part of Intrado

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Usability

Cvent Event Management

Cvent Event Management 7.9
Based on 18 answers
The overall usability of Cvent Event Management is extraordinary! Anyone taking a couple of minutes to just play around in the site can figure out the functions and successfully utilize the tools. In addition, there is a suite of help topics and videos for additional assistance.

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Anonymous | TrustRadius Reviewer
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INXPO, now part of Intrado

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Reliability and Availability

Cvent Event Management

Cvent Event Management 7.3
Based on 2 answers
There have been a few times when the system has gone down in the midst of registration. It can be frustrating but know that it does happen at times

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Anonymous | TrustRadius Reviewer
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INXPO, now part of Intrado

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Performance

Cvent Event Management

Cvent Event Management 8.2
Based on 2 answers
When pulling reports and it can sometimes lag a bit and that can be frustrating when you are trying to get things done on a timeline

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Anonymous | TrustRadius Reviewer
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INXPO, now part of Intrado

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Support Rating

Cvent Event Management

Cvent Event Management 8.4
Based on 79 answers
Our account management team has been very supportive and helpful from the start to many years into implementation. They are in constant contact with our builders and our admins about new features, trainings, and solutions to issue which arise especially in integrating with other systems or with developing alternative models

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Anonymous | TrustRadius Reviewer
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INXPO, now part of Intrado

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In-Person Training

Cvent Event Management

Cvent Event Management 8.2
Based on 1 answer
Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner

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Anonymous | TrustRadius Reviewer
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INXPO, now part of Intrado

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Online Training

Cvent Event Management

Cvent Event Management 8.2
Based on 1 answer
I have used the webinars and cvent community a lot to gain more knowledge. I am usually always able to find the answers I need

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Anonymous | TrustRadius Reviewer
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INXPO, now part of Intrado

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Implementation Rating

Cvent Event Management

Cvent Event Management 9.4
Based on 8 answers
It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.

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Anonymous | TrustRadius Reviewer
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INXPO, now part of Intrado

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Alternatives Considered

Cvent Event Management

I have not used another event planning software and am not able to compare them accurately. I have done most of my event planning manually or as a team. Cvent Event Management helps streamline a lot of the process if you are working on a team because everyone who has access to the account can see what information has already been done and it will not be accidentally duplicated.

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Anonymous | TrustRadius Reviewer
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INXPO, now part of Intrado

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Scalability

Cvent Event Management

Cvent Event Management 9.1
Based on 1 answer
It is a perfect fit no matter how big or small your event is

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Anonymous | TrustRadius Reviewer
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INXPO, now part of Intrado

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Return on Investment

Cvent Event Management

  • I can't speak to actual ROI, but as a department, we are running much more efficiently and have streamlined event planning processes across 3 business units. This saves time and money. We have nearly doubled the number of events that we manage over the past 5 years and have not added any headcount due to Cvent.
  • Managing over 80 events per year, with multiple invitation lists, was incredibly difficult, inefficient, and impossible to track. Using Cvent has been crucial to know who is being invited, why they decline, why they cancel, and why they attend. The metrics are dynamic.

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Janie Larsen | TrustRadius Reviewer
Janie Larsen
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INXPO, now part of Intrado

  • Increased employee efficiency
  • Quicker production time

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Sandra Kasper | TrustRadius Reviewer
Sandra Kasper
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Screenshots

Cvent Event Management

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Pricing Details

Cvent Event Management

General

Free Trial
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Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
Required

Cvent Event Management Editions & Modules

—
Additional Pricing Details
—

INXPO, now part of Intrado

General

Free Trial
Yes
Free/Freemium Version
—
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

INXPO, now part of Intrado Editions & Modules

Edition
Webcasting1
Online Events2
  1. per webcast fee
  2. per event fee
Additional Pricing Details
Quotation basis, based upon audience size and features elected

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