What users are saying about
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Top Rated
306 Ratings

Cvent Event Management

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Top Rated
306 Ratings
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Score 8.4 out of 100
5 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Cvent Event Management

Cvent Event Management system has great functions for small-to-medium scale workshops and professional development or professional learning offerings. One-day to one-and-a-half-day conferences can get more cumbersome without proper training and planning. Two-day conferences require team help to accomplish, track, collect payment (especially if offline payments are made), and to foster along the way. Having pre-set marketing themes and pre-created event descriptions is a major help with the load of creating several events for a season. Cvent Event Management is well suited for following attendees along their journey in the system. You can see all touchpoints made with a specific attendee or registrant, and you can monitor trend data for certain institutions that show more interest.
Anonymous | TrustRadius Reviewer

Ungerboeck Software

Ungerboeck Software is best suited for small or large service or product based organizations. The "out of the box" work flow process & set up is suitable for most business operations. The flexibility to configure work flow, layout of screens, fields, and individual user settings makes the software suitable to many business types.
Annette Conrad | TrustRadius Reviewer

Pros

Cvent Event Management

  • Registration Options - There are many ways to guide attendees down certain registration paths.
  • Registration Design - You can customize each and every detail on the registration website to your liking.
  • Reports - With our clients, reporting is very important and there are many reports to choose from as well as custom reports that can be created.
Madison Spears | TrustRadius Reviewer

Ungerboeck Software

  • Creation and organization of contracts.
  • Accounts receivable related to contracts that owe us money.
  • Purchase order system and payments.
  • Ease of use in exporting financial data for financial reporting.
John Prestianni | TrustRadius Reviewer

Cons

Cvent Event Management

  • The badge designer is a little clunky and difficult to use.
  • I’d love to see their add-on modules priced differently (flat fees vs. per registration)
  • They’re membership module is only for individual memberships, we have organization based memberships, so we’re not able to use it.
Pamela O'Connor, CMP | TrustRadius Reviewer

Ungerboeck Software

  • At availability booking level, I would like to see an option to add Move In (set up) and Move Out (tear down) times rather than copying/pasting once space is booked.
  • Strengthen the iEBMS field functionality; specifically the online booking request and calendar of events.
Annette Conrad | TrustRadius Reviewer

Likelihood to Renew

Cvent Event Management

Cvent Event Management 9.8
Based on 17 answers
It's the most fully encompassed, end-to-end event management platform we have been able to find. From sourcing to surveys, RFPs and ROI, Cvent really does do it all. Best of all, you get to pick what products you need, so you won't need to pay for anything you won't use
Kimberly Norton | TrustRadius Reviewer

Ungerboeck Software

No score
No answers yet
No answers on this topic

Usability

Cvent Event Management

Cvent Event Management 7.9
Based on 18 answers
The overall usability of Cvent Event Management is extraordinary! Anyone taking a couple of minutes to just play around in the site can figure out the functions and successfully utilize the tools. In addition, there is a suite of help topics and videos for additional assistance.
Anonymous | TrustRadius Reviewer

Ungerboeck Software

No score
No answers yet
No answers on this topic

Reliability and Availability

Cvent Event Management

Cvent Event Management 7.3
Based on 2 answers
There have been a few times when the system has gone down in the midst of registration. It can be frustrating but know that it does happen at times
Anonymous | TrustRadius Reviewer

Ungerboeck Software

No score
No answers yet
No answers on this topic

Performance

Cvent Event Management

Cvent Event Management 8.2
Based on 2 answers
When pulling reports and it can sometimes lag a bit and that can be frustrating when you are trying to get things done on a timeline
Anonymous | TrustRadius Reviewer

Ungerboeck Software

No score
No answers yet
No answers on this topic

Support Rating

Cvent Event Management

Cvent Event Management 8.4
Based on 79 answers
Our account management team has been very supportive and helpful from the start to many years into implementation. They are in constant contact with our builders and our admins about new features, trainings, and solutions to issue which arise especially in integrating with other systems or with developing alternative models
Anonymous | TrustRadius Reviewer

Ungerboeck Software

Ungerboeck Software 8.0
Based on 1 answer
Software upgrade to latest version and to hosted environment took longer than expected
Annette Conrad | TrustRadius Reviewer

In-Person Training

Cvent Event Management

Cvent Event Management 8.2
Based on 1 answer
Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner
Anonymous | TrustRadius Reviewer

Ungerboeck Software

No score
No answers yet
No answers on this topic

Online Training

Cvent Event Management

Cvent Event Management 8.2
Based on 1 answer
I have used the webinars and cvent community a lot to gain more knowledge. I am usually always able to find the answers I need
Anonymous | TrustRadius Reviewer

Ungerboeck Software

No score
No answers yet
No answers on this topic

Implementation Rating

Cvent Event Management

Cvent Event Management 9.4
Based on 8 answers
It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.
Anonymous | TrustRadius Reviewer

Ungerboeck Software

No score
No answers yet
No answers on this topic

Alternatives Considered

Cvent Event Management

I have not used another event planning software and am not able to compare them accurately. I have done most of my event planning manually or as a team. Cvent Event Management helps streamline a lot of the process if you are working on a team because everyone who has access to the account can see what information has already been done and it will not be accidentally duplicated.
Anonymous | TrustRadius Reviewer

Ungerboeck Software

Contract integration was key for us
John Prestianni | TrustRadius Reviewer

Scalability

Cvent Event Management

Cvent Event Management 9.1
Based on 1 answer
It is a perfect fit no matter how big or small your event is
Anonymous | TrustRadius Reviewer

Ungerboeck Software

No score
No answers yet
No answers on this topic

Return on Investment

Cvent Event Management

  • I can't speak to actual ROI, but as a department, we are running much more efficiently and have streamlined event planning processes across 3 business units. This saves time and money. We have nearly doubled the number of events that we manage over the past 5 years and have not added any headcount due to Cvent.
  • Managing over 80 events per year, with multiple invitation lists, was incredibly difficult, inefficient, and impossible to track. Using Cvent has been crucial to know who is being invited, why they decline, why they cancel, and why they attend. The metrics are dynamic.
Janie Larsen | TrustRadius Reviewer

Ungerboeck Software

  • It keeps all events accessible
Anonymous | TrustRadius Reviewer

Pricing Details

Cvent Event Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

Ungerboeck Software

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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