Likelihood to Recommend
I am highly likely to always recommend Cvent Onsite Solutions based on the positive experience I have had with them. I have had an amazing experience overall with the entire Cvent platform and all of their offerings. The support team is awesome and extremely knowledgeable. This is the type of software that offers customers the cutting edge to excel
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One thing you need to watch is if your source of content puts out 50 articles a week, it may be too much to automate. You can adjust how many posts get shared per day and there's a limit on the free account. I recommend choosing content sources that publish no more than 5 times a week.
Read full review Pros Allows a smoother process for attendees Allows our staff more time to focus on other onsite tasks during the conference Shifts to more of a digital process rather than relying on paper/by hand check ins Read full review Web based with secure login Connects to most social media platforms Read full review Cons Pricing. If we can get lower pricing, we can use for more events. Buying our own on-site kits vs having Cvent team needing to be onsite. Read full review Support of the product was a bit hit and miss. Some of the functionality I enjoyed that made me sign up in the first place like the ability to repost a tweet by clicking on it was taken away suddenly with no explanation. Although it was sort of replaced with EverQueue. The interface was glitchy at times especially around creating categories and timings for bulk post scheduling. Eventually worked around it to make it work for me. No phone app was a major disappointment as I find lots of stuff to post from my mobile. Read full review Usability
Had a very good experience using this feature to track attendance and see real time data
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The person onsite can be hit or miss. We have had a few really wonderful support technicians that came prepared, were helpful, and jumped in where needed. We have had others that sat back, didn't offer advice or best practices tips, and were not pleasant to work with. It's very hit or miss.
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Problems are quickly worked out with their support. I haven't had any issues except in the initial setup, and their support folks walked me through it.
Read full review Alternatives Considered
My organization also uses the
Cvent Event Management
platform. We did try using another platform called "STAR" which had very limited offerings compared to the Cvent Onsite Solutions. STAR did not have a user-friendly layout nor was it easy to digitally manage our events. Maybe the STAR platform works better on a smaller scale, but we are a large organization so it simply wasn't efficient for us
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Buffer and Dlvr.it don't compare as apples to apples, but there are areas where one is better than the other. For price and automating social media posts, Dlvr.it is better, but for content curation I've found Buffer to be easier.
Read full review Return on Investment It allows our organization to lower overtime pay to employees who needed to stay at the registration area Allows us to allocate our resources to other functions that bring in revenue Pre-conference time usually wasted on pre-packing is now freed up to focus on more important functions within our organization Read full review WASTE OF MONEY as they did literally NOTHING. Read full review ScreenShots Cvent Onsite Solutions Screenshots