12 Ratings
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Score 9.2 out of 100
2 Ratings
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Score 9 out of 100

Attribute Ratings

  • Cvent Onsite Solutions is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.2

Cvent Onsite Solutions

92%
4 Ratings
9.0

Raklet Membership Management Software

90%
2 Ratings

Support Rating

8.5

Cvent Onsite Solutions

85%
4 Ratings

Raklet Membership Management Software

N/A
0 Ratings

Likelihood to Recommend

Cvent

I am highly likely to always recommend Cvent Onsite Solutions based on the positive experience I have had with them. I have had an amazing experience overall with the entire Cvent platform and all of their offerings. The support team is awesome and extremely knowledgeable. This is the type of software that offers customers the cutting edge to excel
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Raklet

Raklet Membership Management Software is most suitable for membership-based organizations like ourselves. If you want to create different membership plans and restrict some of the content for your paid members, Raklet can definitely be helpful. Also, our members were never this engaged before we decided on the solution. The membership management is off the hook; we can see all the activities of our members, and we don't need to manually correct their information, as they are able to update themselves. But if you want to sell physical goods to your members, you would need to use another marketing base besides Raklet Membership Management Software. We were able to go through, as we restricted some pages only to our paid members.
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Pros

Cvent

  • Allows a smoother process for attendees
  • Allows our staff more time to focus on other onsite tasks during the conference
  • Shifts to more of a digital process rather than relying on paper/by hand check ins
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Raklet

  • Membership management
  • Great customer service
  • Value for money is off the chain
  • All the necessary features are included
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Cons

Cvent

  • Pricing. If we can get lower pricing, we can use for more events.
  • Buying our own on-site kits vs having Cvent team needing to be onsite.
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Raklet

  • An online store would be nice
  • Separate section for newsletter subscriptions
  • More payment getaway options
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Pricing Details

Cvent Onsite Solutions

Starting Price

Editions & Modules

Cvent Onsite Solutions editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Raklet Membership Management Software

    Starting Price

    $49 installation

    Editions & Modules

    Raklet Membership Management Software editions and modules pricing
    EditionModules
    Essentials$49.001
    Professional$99.002
    Premium$224.003

    Footnotes

    1. installation
    2. installation
    3. installation

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional $0.00

    Additional Details

    Support Rating

    Cvent

    The person onsite can be hit or miss. We have had a few really wonderful support technicians that came prepared, were helpful, and jumped in where needed. We have had others that sat back, didn't offer advice or best practices tips, and were not pleasant to work with. It's very hit or miss.
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    Raklet

    No answers on this topic

    Alternatives Considered

    Cvent

    My organization also uses the Cvent Event Management platform. We did try using another platform called "STAR" which had very limited offerings compared to the Cvent Onsite Solutions. STAR did not have a user-friendly layout nor was it easy to digitally manage our events. Maybe the STAR platform works better on a smaller scale, but we are a large organization so it simply wasn't efficient for us
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    Raklet

    We also evaluated those products before moving on with Raklet Membership Management Software. I would say the main problem is that these products are well-pronounced among membership management softwares. For this reason, first, their interfaces looked outdated and boring, and we would like to have a better landing page to promote our readers to visit our website. Secondly, they are not as flexible as we like them to be. Most of the other solutions offered one-for-all; we didn't feel like using them because we wanted something special and customized.
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    Return on Investment

    Cvent

    • It allows our organization to lower overtime pay to employees who needed to stay at the registration area
    • Allows us to allocate our resources to other functions that bring in revenue
    • Pre-conference time usually wasted on pre-packing is now freed up to focus on more important functions within our organization
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    Raklet

    • Increased efficiency
    • Affordable CRM solution
    • Promote people to subscribe at our pages
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    Screenshots

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