10 Ratings
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Score 9.3 out of 100
5 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Cvent Onsite Solutions (formerly AllianceTech)

  • WELL SUITED: On-site check-in, Onsite badging, Mobile Ticketing. Integration into the Cvent platform, mobile app, and other ends to end solutions within the tech stack. GDPR and CCPA privacy.
  • LESS APPROPRIATE: Cvent Onsite Solutions (formerly AlliancaTech) priced higher than competitors and limits # of events we can leverage for consistency. We want to be device rental free and have the app on our phones and real-time upload to master files.
Anonymous | TrustRadius Reviewer

Regpack

RegPack and the RegPack Customer Service team have just been awesome! We work in a very niche market, and RegPack has assisted us in providing a complete service to our clients in an attractive and user-friendly way. And, where and when we do hit speed bumps, RegPack's team has always been at the ready to hold our hands and walk us through. They are super helpful, super responsive, and proactive at every step.
Arrienne Tyler | TrustRadius Reviewer

Pros

Cvent Onsite Solutions (formerly AllianceTech)

  • Saves on pre-event prep.
  • Customer support and client service specialists have been helpful and responsive.
Anonymous | TrustRadius Reviewer

Regpack

  • Reports - we are able to pull so many reports on any information in the system. Anytime someone asks for data we are able to pull it from the system.
  • Registration - this was our first year using the system and there were bumps but once we all got used to the system it was easy for users and the information will save year to year saving our families time.
  • Payment - all users are automatically signed up for a payment plan ensuring that no one shows up to camp without having paid their full balance. This also means there is less administrative time used to track payments.
Anonymous | TrustRadius Reviewer

Cons

Cvent Onsite Solutions (formerly AllianceTech)

  • Pricing. If we can get lower pricing, we can use for more events.
  • Buying our own on-site kits vs having Cvent team needing to be onsite.
Anonymous | TrustRadius Reviewer

Regpack

  • Customer service is slow and there is no way to speak to a human.
  • There are small problems with the system that developers never seem to fix.
Millar, Judson | TrustRadius Reviewer

Support Rating

Cvent Onsite Solutions (formerly AllianceTech)

Cvent Onsite Solutions (formerly AllianceTech) 8.5
Based on 2 answers
The person onsite can be hit or miss. We have had a few really wonderful support technicians that came prepared, were helpful, and jumped in where needed. We have had others that sat back, didn't offer advice or best practices tips, and were not pleasant to work with. It's very hit or miss.
Anonymous | TrustRadius Reviewer

Regpack

Regpack 6.4
Based on 3 answers
Any and every time we have had an issue, we have had a solution found for us. Working across different time zones, cultures, and languages - RegPack has always been there for us. We have been invited to provide input and opinions on new functionalities (particularly around reporting), and have always found them to be quick and efficient with their responses. Super impressive.
Arrienne Tyler | TrustRadius Reviewer

Alternatives Considered

Cvent Onsite Solutions (formerly AllianceTech)

  • One not listed here is iCapture. We use iCapture right now for lead capture. It's easy to use and priced well, and we leverage all of our events. It's easy to use the tool.
  • Moved away from Aventri/E-Touches quickly after being stuck in a 3-year contract. We started with Cvent Onsite Solutions (formerly AllianceTech), and procurement moved us to Aventri. After a good battle, we were able to move back to Cvent Onsite Solutions (formerly AllianceTeach).
Anonymous | TrustRadius Reviewer

Regpack

We are still early on in our process with Regpack but so far we like it more than our previous system. Each system is different and there are always small growing pains when making a switch from something you were comfortable with but the reporting system is what convinced us to make that switch and take the risk. Regpack has been with us every step of the way and always answers all of our questions with detailed responses and helpful step by step videos.
Anonymous | TrustRadius Reviewer

Return on Investment

Cvent Onsite Solutions (formerly AllianceTech)

  • Positive impact on attendee facing experience.
  • Better knowledge for how Cvent Event Management works by event planners on our team.
Anonymous | TrustRadius Reviewer

Regpack

  • None positive or negative
Millar, Judson | TrustRadius Reviewer

Screenshots

Regpack

Pricing Details

Cvent Onsite Solutions (formerly AllianceTech)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Regpack

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
$89*

* per admin

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