13 Ratings
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Score 9 out of 100
6 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Cvent Onsite Solutions (formerly AllianceTech)

The one situation where it is most appropriate is for onsite conferences regarding welcome registration processes for attendees. Typically, our organization utilizes by-hand check in processes that make it more tedious and time consuming. This onsite solutions allows for a quicker process, helps us teach our attendees how to shift towards a mostly contactless process, and have the onsite assistance in case of any confusion or difficulties.
Anonymous | TrustRadius Reviewer

Regpack

RegPack and the RegPack Customer Service team have just been awesome! We work in a very niche market, and RegPack has assisted us in providing a complete service to our clients in an attractive and user-friendly way. And, where and when we do hit speed bumps, RegPack's team has always been at the ready to hold our hands and walk us through. They are super helpful, super responsive, and proactive at every step.
Arrienne Tyler | TrustRadius Reviewer

Pros

Cvent Onsite Solutions (formerly AllianceTech)

  • Intuitive User Interface
  • Quick and Efficient Barcode Scan
Anonymous | TrustRadius Reviewer

Regpack

  • Provides e-signature
  • Provides terms and conditions.
  • Easily add multiple sessions with time, date and required paperwork.
Cheryl Holkan | TrustRadius Reviewer

Cons

Cvent Onsite Solutions (formerly AllianceTech)

  • We have to enter a lot of custom data into the back-end because of lack of our CRM communication with Cvent.
  • Would be helpful if the person working on the pre-event prep could be onsite. We have only been able to have this 1 out of the last 5 or 6 times.
Anonymous | TrustRadius Reviewer

Regpack

  • Waitlists - this part of the system doesn’t work like we are used to BUT Regpack is working with us on how to fix it and make it work for us.
  • Payment Method - users can’t change their payment methods on their own.
Anonymous | TrustRadius Reviewer

Usability

Cvent Onsite Solutions (formerly AllianceTech)

No score
No answers yet
No answers on this topic

Regpack

Regpack 7.3
Based on 1 answer
It can be time consuming to start a new project, however it's nice that you can duplicate a project and edit from there. I think that while some of the setup takes a while, once it's running smoothly it's definitely worth the cost and time and will pay for itself quickly.
Cheryl Holkan | TrustRadius Reviewer

Support Rating

Cvent Onsite Solutions (formerly AllianceTech)

Cvent Onsite Solutions (formerly AllianceTech) 8.5
Based on 4 answers
It's pretty consistent and efficienct customer servide availble 24/7.
Anonymous | TrustRadius Reviewer

Regpack

Regpack 7.2
Based on 4 answers
There is no way to speak to a human representative, and that sucks. E-mail support is effective but takes 24 hours to respond. That can feel like a L O N G time when there is a problem that needs attention.
Millar, Judson | TrustRadius Reviewer

Alternatives Considered

Cvent Onsite Solutions (formerly AllianceTech)

Our organization has not used any other products similar to Cvent Onsite Solutions. The reason for this is prior management has focused on overworking staff to do time consuming tasks that this product now resolves. With everything previously being done by hand, over the phone, or onsite requiring one staff member per area, the Cvent Onsite Solutions solves most of our previous issues.
Anonymous | TrustRadius Reviewer

Regpack

Apart from the fact that RegOnline was discontinued, we have found that RegPack has met all of our needs and certainly exceeded our expectations in customer service. We were particularly pleased with the function that allows us to pre-set payment plans, and then basically forget. This means less human intervention, fewer errors, and happy clients.
Arrienne Tyler | TrustRadius Reviewer

Return on Investment

Cvent Onsite Solutions (formerly AllianceTech)

  • Positive impact on attendee facing experience.
  • Better knowledge for how Cvent Event Management works by event planners on our team.
Anonymous | TrustRadius Reviewer

Regpack

  • Time - the staff time has been cut down significantly.
Anonymous | TrustRadius Reviewer

Screenshots

Regpack

Pricing Details

Cvent Onsite Solutions (formerly AllianceTech)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Regpack

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
$89*

* per admin

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