What users are saying about
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Top Rated
366 Ratings
14 Ratings
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Score 8.6 out of 101

EMS Software

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Top Rated
366 Ratings
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Score 8.8 out of 101

Likelihood to Recommend

Cvent Social Tables

Social Tables has been an incredibly useful tool in our day to day operations at our hotel. From the customer, the staff, to our sales team there is something in it for everyone. I would highly recommend using Social Tables for your event planning needs! There is nothing negative to share.
No photo available

EMS Software

Since we only use the software for parking-related needs, I don't have much feedback in this area. I did meet a few users at EMS Live that utilize the software for parking as well, but we knew little of other operations. The four of us did agree that we find the program useful based on our working knowledge.
Kendra Eslinger profile photo

Pros

Cvent Social Tables

  • Great user interface: seamless, aesthetically pleasing, and high functionality design.
  • Well developed features: the developers of the software clearly understand event planning and conference centers, as made evident by the rich inventory of equipment/features to add to floor plans and the tools provided to communicate and track space needs, i.e. easy to use and interpret dimension lines to ensure proper aisle-ways, etc..
  • Strong Event/Floor Plan Database: well thought out interface organizing facility rooms and events.
  • Seamless, simple, quick process for uploading space designs: simply provide a blueprint or CAD file and they can get the space created as a floor plan in no time.
Leo Young profile photo

EMS Software

  • EMS allows us to communicate with our campus partners in a number of ways - via auto reporting, notifications or reminders, depending on the preference of each user/group.
  • The customer service team is always well versed and extremely helpful in knowing the software so they can help us tailor the system to best suit our needs when we have questions.
  • Reporting options are really flexible. Having the option to create queries outside of the canned report options is truly helpful.
Dana Mims profile photo

Cons

Cvent Social Tables

  • We haven't used the new upgraded version of Social Tables much, so this review may not be as accurate because we are still very used to the old system. Any time you switch functionality there is a learning curve and we are experiencing that now.
  • To be honest, I don't often say I wish on Social Tables, it can usually be done. The support is very helpful, especially the chat feature.
  • I would say adding more venues is always useful for creating more robust floor plans.
No photo available

EMS Software

  • Wizard: i often have issues with this feature. More than likely it’s operator error and I need to become better acquainted with the area, but I do like the idea of it and the ease of copying bookings.
  • Setting reminders for desktop users: it would be nice if you could select multiple users at once instead of one at a time.
Peggy Riann Aud profile photo

Likelihood to Renew

Cvent Social Tables

No score
No answers yet
No answers on this topic

EMS Software

EMS Software 8.2
Based on 30 answers
Although there are improvements that could be made, the software is proving intuitive and robust. Because of past campus experience with a different scheduling software that performed poorly and left a bad impression with most users, we are at a critical juncture where we need something that works well and encourages buy-in among the many departments at our school. So far, EMS is rising to the occasion.
Mike Kraiman profile photo

Usability

Cvent Social Tables

No score
No answers yet
No answers on this topic

EMS Software

EMS Software 6.6
Based on 15 answers
Most new users would greatly benefit from (or possibly require) at least some training on how to use EMS, but the training doesn't need to be extensive for the users to get comfortable with it. Most functions are easy and straightforward, so users tend to not have many issues with it.
Brian Pollitt profile photo

Reliability and Availability

Cvent Social Tables

No score
No answers yet
No answers on this topic

EMS Software

EMS Software 4.8
Based on 2 answers
The version of EMS that is used in our organization is desktop based. We rarely have any issues with application errors or down time. As far as reliability, it is top notch! Our organization has been extremely pleased that no data has been lost due to an application error or crash
Trish Lofton profile photo

Performance

Cvent Social Tables

No score
No answers yet
No answers on this topic

EMS Software

EMS Software 5.5
Based on 3 answers
when looking at large reservations from say a year or two ago it does take a long to time for them to be loaded up but that may be because of the server and the way the software archives the info. that also goes along with running reports of old data that may of been archived that takes a long time to get
Bartholomew Kallgren profile photo

Support

Cvent Social Tables

No score
No answers yet
No answers on this topic

EMS Software

EMS Software 6.4
Based on 15 answers
The support platforms and avenues I have tried to utilize have not furnished results. I get the best support asking colleagues or my account manager. If it is a big change I want to implement a I look to attend the conference
Shalom Murphy profile photo

In-Person Training

Cvent Social Tables

No score
No answers yet
No answers on this topic

EMS Software

EMS Software 7.0
Based on 2 answers
The training wasn't too bad, again it was about 15 years ago and one person came to campus and trained a number of us in one of the computer labs.
Peggy Riann Aud profile photo

Online Training

Cvent Social Tables

No score
No answers yet
No answers on this topic

EMS Software

EMS Software 5.3
Based on 2 answers
nothing is as good as someone in person walking you through it but it was a helpful resource when needing to find out how to do something
Bartholomew Kallgren profile photo

Implementation

Cvent Social Tables

No score
No answers yet
No answers on this topic

EMS Software

EMS Software 6.6
Based on 13 answers
be sure to gather your key stakeholders as well as your general daily users to feedback and process flow; It is helpful to ensure that as you build the system you are keeping all users in mind.
Dana Mims profile photo

Alternatives Considered

Cvent Social Tables

We use both programs. Vector works is a much more complex program and isn't always needed. If we're just doing a simple photo set up or DJ set up then we use Social Tables, however if we're using Truss and our LED wall and Stage Lighting, we use Vector works because you can see all the components in 3D and actually simulate lighting being on and off. Sales Team usually uses Social Tables for a general floor plan while the technicians and project managers typically use Vectorworks
No photo available

EMS Software

At my past institution, I started when 25Live was being introduced to the campus. Even though the scheduling software was easier (visually) to navigate, I find EMS has more potential - billing, requests, analytics, etc. I think EMS has the capability to do a lot - but it just takes time to figure out how to set up the framework
Stephen Tucci profile photo

Scalability

Cvent Social Tables

No score
No answers yet
No answers on this topic

EMS Software

EMS Software 8.2
Based on 148 answers
EMS handles all of our needs very well. Even with a growing staff and growing resources and services, we're still able to work well within EMS capability. For example, while we have a limited amount of rooms, we have growing amount of items that are listed as "rooms" such as group tours and pre-set lunch reservations. We are constantly adding new resources and there is no danger of outgrowing EMS.
Allegra Pierce profile photo

Return on Investment

Cvent Social Tables

  • Time: Saves the event planning time from having to do the process manually.
  • Efficiency: On-site allows for great efficiency when we need to export the data or make any changes.
No photo available

EMS Software

  • I have been able to use statistic reports generated by EMS to find efficiencies within the product and our organization. As an example of this, I found that our number of bookings had grown from a 8,000 to over 16,000 in just three years, with one staff member booking and managing all of those reservations. With that growth info, I was able to make a case to push clients to self book their reservations and cut down on the workload to my team. Now, of the 16,000 meetings, my staff books 40% of them and clients self book 60%.
  • I have been able to use utilization reports generated by EMS to influence decisions within my organization. The reports tracked when our rooms were utilized the most by room size, time of day, etc. With those trends I could show that our large rooms were being utilized 80-90% of the time and when I showed this to our leadership, they modified some of their meeting times and frequency. When planning for future upgrades to the medical center, they could show that we have a scarcity of conference space and make strategic decisions to increase conference and meeting areas.
Kate Scott profile photo

Pricing Details

Cvent Social Tables

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

EMS Software

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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