Cvent Surveys vs. Quantum Workplace Exit Surveys

Our company needs surveys to give feedback to our speakers. Cvent Surveys allows attendees to give honest and accurate feedback on the spot after a session ends. It is easier to collect the data, send it to our marketing team, and have them send the feedback to each speaker so they know their strengths but also what needs to be worked on.

Incentivized

It is well suited for multiple departments regardless of the subject matter; people are able to use it in a timely manner

Incentivized

• Allows for the creation of chapters to easily manage different components of a survey that are targeted to specific individuals based on their program or contractual interaction with our company.
• The canned reports available from within Cvent have proven most useful. We feel Cvent put a lot of thought into the most common operational types of reports that would benefit organizations without the need for producing adhoc reporting to meet the needs of creating valuable metrics.
• The invitation process for uploading an invitation file is extremely easy. If automation is not feasible at the given time for the organization, having the ability to upload an invitation file and send out surveys is extremely intuitive and quick.
• Training videos within Cvent have proven most effective when trying to solve a survey design problem. The videos are easy to locate and are very informative addressing all aspects of survey creation and design.
• Templates from within Cvent are most useful. Though customization is great and part of Cvent, we have found from an IT perspective, that the numerous templates Cvent provides have alwayw proven to be the easiest way to get our requestors their Survey within a relatively quick turn-around time frame.
• Email confirmation requirement. We feel this requirement within Cvent to insure that emails are being sent from a valid email address is crucial for our business from a customer satisfaction perspective, allowing our customers to realize the human factor behind the survey and as well as the ability to respond to individuals who reply to the survey invitation.
• Configuration and design elements from both the survey and email perspective are both intuitive and quick to use. Cvent guides you through the design process from beginning to end.
• Testing capabilities are incredible allowing for comments back to the development team as well as ease of importing or creating quick add respondents for assisting with the testing process.

• It is intuitive and offers a variety of information
• It makes it easier to use
• It is streamlined

Incentivized

• The design portion for the look and feel of the site is not as navigable or customizable as would be ideal.
• Needs more levels of subquestions. Currently can only do 1, or if you're crafty with logic 2.

Incentivized

• Hard to say, haven't had any negative response

Incentivized

Fortunately, the more integrated we become with Cvent, the easier it's going to get. As we've grown as an organization, we've also been able to launch additional events much easier with Cvent. My CEO wasn't too pleased with the addition of Cvent at first, but I definitely stuck up for our decision and it has paid off since

The product is easy to setup and use! It allows attendees to fill out their surveys as soon as the session is completed, which gives us instant feedback. The reports are east to pull and I can send our reports out within minutes versus hours of manual input. I would definitely recommend this product if you’re looking for feedback after an event

Incentivized

I have not needed to contact support before for this feature in Cvent. The support team for other features have been great though, so I will provide an answer for that. Cvent is on point with their customer care. They’re prompt and make sure the issue is fixed. They will also follow up with you to make sure everything is still working smoothly or if any additional help is needed

Incentivized

Inquisium suits our business needs. Live Cvent is easy to use and the customer support is top notch. I've used the other products but Cvent was easy to train our entire team to use because we already used Cvent. While it may not be the most robust tool in terms of style it does function well.

Incentivized

Not a lot of options with last product, difficult to change once implemented

Incentivized

• As we use CVENT as custom Case Management System, it allows us to have timely reporting and, thus, be able to provide more efficient customer support based on analysis of data and correction of any gaps that we may have.

• Mostly positive, easy to use and people respond quickly to it

Incentivized