CyberAlert vs. Media Monitor Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CyberAlert
Score 8.0 out of 10
N/A
CyberAlert is a media monitoring platform from the Connecticut-based company of the same name.N/A
Media Monitor Pro
Score 6.0 out of 10
N/A
Media Monitor Pro is a a media monitoring and analytics platform from Metro Monitor headquartered in Alabama.N/A
Pricing
CyberAlertMedia Monitor Pro
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CyberAlertMedia Monitor Pro
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CyberAlertMedia Monitor Pro
Top Pros
Top Cons
Best Alternatives
CyberAlertMedia Monitor Pro
Small Businesses
Newswire
Newswire
Score 8.3 out of 10
Cision Communications Cloud
Cision Communications Cloud
Score 7.4 out of 10
Medium-sized Companies
Cision Communications Cloud
Cision Communications Cloud
Score 7.4 out of 10
Cision Communications Cloud
Cision Communications Cloud
Score 7.4 out of 10
Enterprises
Cision Communications Cloud
Cision Communications Cloud
Score 7.4 out of 10
Cision Communications Cloud
Cision Communications Cloud
Score 7.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CyberAlertMedia Monitor Pro
Likelihood to Recommend
8.0
(1 ratings)
6.0
(1 ratings)
User Testimonials
CyberAlertMedia Monitor Pro
Likelihood to Recommend
CyberAlert
This is a great tool for larger size companies that will have a lot of media tracking they need to do. It appeals to stakeholders involved in PR, data analytics, and helps decision makers know what will have the most impact and where their marketing dollars should go!
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Metro Monitor
Media Monitor Pro is a great choice for smaller organizations, such as companies, nonprofits or PR agencies, that need to monitor television news coverage when a lot of television news clips are not expected on a daily basis. It offers competitive pricing compared to some of the larger players in the media monitoring space but without the "bells and whistles" of reports and analytics, but a smaller company wouldn't need those as much as a larger company that is in the news on television a lot. It's not as great of a fit for those larger companies, particularly when there is a crisis PR situation and the company needs to be tracking news media coverage constantly and have instant access to any and all clips.
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Pros
CyberAlert
  • Gave us a concise report daily of our media clips (media tracking)
  • Gave us analytical information about how much reach those clips had (how much influence they had)
  • Helped us evaluate better ways to get and use earned and paid media
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Metro Monitor
  • Cost effective - Media Monitor Pro offers very affordable and competitive pricing for television news media monitoring services.
  • Ease of use - it's easy to view clips sent in the daily emails and to edit, download and share them with others, even if they are not registered users of the Media Monitor Pro platform.
  • The scope of monitoring - Media Monitor Pro monitors the majority of local news television stations throughout the country, plus a decent amount of radio stations.
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Cons
CyberAlert
  • Personally I didn't see any. Though I know my boss had a few calls with their team to get the daily reports formatted and presented just the way she wanted them. The team took a few tries to get into the swing of what she was asking for, but they were more than willing to put in the time and effort to customize the reports for her.
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Metro Monitor
  • Clip availability - quite frequently, the links to clips in the daily digest emails would not work. After clicking the link, you would be taken to the clip player and it would "load" for quite a while and then say the clip failed to play. I would have to contact the support team to figure out if it was an issue with the clip or why it wasn't loading.
  • Clip timing - often when you begin playing a clip in the player, it's not at the specific part that mentioned your company's keywords. That would mean I had to listen to a long clip/story to find what part was relevant to me.
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Alternatives Considered
CyberAlert
I think it's a bit more developed and professional looking. It's best for bigger companies.
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Metro Monitor
I prefer Cision PR Software over Media Monitor Pro. Cision PR Software is more expensive, but offers more options and is a better overall comprehensive solution to media monitoring and reporting as it monitors television, print and online news. Media Monitor Pro only monitors television news clips, so I have to also use another service to monitor for print and online coverage, then create my own reports from scratch using analytics and data from both platforms.
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Return on Investment
CyberAlert
  • I wasn't at the top of these discussions but, I did help make monthly reports that went directly to the CFO and CEO that used these analytics to show how our corporate communications office was doing and all the work we had done for the past month. This is a way to cover yourself and show that we had done a lot of work and good work at that.
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Metro Monitor
  • Media Monitor Pro had a negative impact in terms of timely access to some news clips. Although the reports are delivered regularly, the issues with clicking on particular clips and not having them play properly were frustrating and left us without key clips needed in crisis situations.
  • Media Monitor Pro had a positive impact in terms of allowing us to easily store and categorize clips through folders by topic and date.
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ScreenShots