CyberArk Workforce Identity (formerly Idaptive Next-Gen Access) vs The Okta Identity Cloud

• User provisioning is accurate, effective, and fully customizable.
• Custom configuration of applications for SSO and provisioning is easy using fully customizable scripts to address your exact need.
• The user interface is clean and easy to navigate.
• Support is helpful and prompt.

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• Okta handles lockouts and password changes very seamlessly. Most end users no longer have to contact our IT department to reset their password or unlock their account.
• Okta does MFA (Multi-Factor Authentication) very well with the use of their own app, Okta Verify. We utilize this for VPN connections and having MFA or 2FA has strengthened the security of our internal network.
• Okta's administration GUI is easy to use, and easy to set up. Adding applications to the organization is easy and requires very little work to deploy.
• Users can utilize Okta to store passwords securely and safe on their own account. They also can one click login to personal sites if they use Okta to store their password.
• Okta's support system is very knowledgeable and quick to respond to issues. We've had a few cases that were resolved within hours and that helps immensely when working with end users.

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• Occasionally, I get logged out of Gmail, sometimes in the middle of an email. I'm not sure why it happens, but I think it has something to do with timing out. Which is strange because I'm on email all day. Not sure why.

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• Session cookies have been frustrating. Rather than having an expiration date, they are activity based. Some applications will reject assertions is the Okta session is too old, so having a perpetual cookie messes things up. The option to change this is something that is desired.
• Connections to Active Directory are excellent, but there is little control over syncing. It’s either manual or every hour. Change based syncing would help simplify things.

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• Centrify has made the job of the administrator easier by allowing us to manage SSO and MDM all in one.
• Centrify has made it easy for the end user by using SSO and not having to remember their passwords for multiple applications, networks, etc.
• Centrify has made it easy for an end user to enroll their own device which in return adds their device to the corporate network and sets up corporate email on their device.

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• We have streamlined so many processes and reduced the time to complete many tasks for IT.
• We have automated many tasks to remove the issue with human error.
• We have opened up a ton of functionality with the application integrations that are available.
• The feature sets for Okta allow for more creative and diverse solutions to existing issues.
• User experience has benefited greatly from the Single Sign On experience.

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