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Top Rated
461 Ratings
73 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

The Okta Identity Cloud

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Top Rated
461 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Feature Set Ratings

  • CyberArk Workforce Identity ranks higher in 1 feature set: Identity Management

Identity Management

9.2

CyberArk Workforce Identity

92%
8.7

The Okta Identity Cloud

87%
CyberArk Workforce Identity ranks higher in 7/7 features

ID-Management Access Control

9.5
95%
4 Ratings
8.8
88%
119 Ratings

ID Management Single-Sign On (SSO)

9.5
95%
3 Ratings
9.2
92%
124 Ratings

Multi-Factor Authentication

9.5
95%
3 Ratings
9.1
91%
115 Ratings

Password Management

9.5
95%
3 Ratings
8.7
87%
114 Ratings

Account Provisioning and De-provisioning

8.5
85%
4 Ratings
8.5
85%
108 Ratings

ID Management Workflow Automation

8.5
85%
4 Ratings
8.5
85%
55 Ratings

ID Risk Management

9.5
95%
4 Ratings
8.4
84%
86 Ratings

Attribute Ratings

  • CyberArk Workforce Identity is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating

Likelihood to Recommend

9.0

CyberArk Workforce Identity

90%
44 Ratings
8.9

The Okta Identity Cloud

89%
170 Ratings

Likelihood to Renew

10.0

CyberArk Workforce Identity

100%
2 Ratings
8.0

The Okta Identity Cloud

80%
18 Ratings

Usability

CyberArk Workforce Identity

N/A
0 Ratings
9.0

The Okta Identity Cloud

90%
1 Rating

Availability

CyberArk Workforce Identity

N/A
0 Ratings
8.6

The Okta Identity Cloud

86%
4 Ratings

Support Rating

9.0

CyberArk Workforce Identity

90%
8 Ratings
8.1

The Okta Identity Cloud

81%
26 Ratings

Online Training

CyberArk Workforce Identity

N/A
0 Ratings
1.0

The Okta Identity Cloud

10%
1 Rating

Likelihood to Recommend

CyberArk Workforce Identity

Since the product is especially preferred in the IT department, users have too many prejudices about the product. For this reason, they show a lot of resistance regarding the product. Therefore, detailed documentation on password change, connection to IT applications, virtual machines and network devices, and training to IT staff is essential. The product should definitely be in the financial sector in terms of information security. The data security policies of the institutions go a long way with this product. Here, rather than the size of the institution, the criticality of the data it contains determines whether or not to buy this product.
Evren BOZTEPE | TrustRadius Reviewer

The Okta Identity Cloud

In general, since just about everyone including our customers touch the product we needed something that was easy to use and had a great track record. Since it was customer facing and some where not computer literate, we needed to make it as seamless as possible. I give credit to The Okta Identity Cloud to provide that good customer experience. Thankfully we have not come across a situation where we are trying to make the app do something it was not designed for. We purchased it with singular intent and then expanded the user base.
Anonymous | TrustRadius Reviewer

Pros

CyberArk Workforce Identity

  • Implementation of the Centrify solution for federation with Azure/Office 365 takes about 15 minutes versus the several hours it can take to stand up other solutions.
  • Mobile Device Management (MDM) has granular controls for administrators yet is very easy for our users.
  • I have been in the IT field for over 20 years, and the technical support at Centrify is by far the best I have ever encountered.
  • Granular Multi-factor Authentication (MFA) works perfectly and is easy to set up and maintain.
  • If you ever have to re-federate with Azure/Office 365, it only takes a few minutes, which is amazingly fast in comparison to other solutions we have tried in the past.
  • Establishing SAML assertions is well documented and easily accomplished. If you do run into any issues, Centrify technical support will assist you.
  • Centrify is excellent about proactively sending communications regarding problems and maintenance releases.
  • The Centrify Identity Service solution is constantly being updated and improved to not only bring new features/innovations, but also to make sure that everything is kept safe against the latest security threats.
  • As a customer, I truly get the impression that my business is important to Centrify and they try to be a good business partner.
  • Centrify listens to suggestions regarding the product development. This is true for suggestions regarding the admin/user interface as well as requests for new features.
Aaron Mitchell | TrustRadius Reviewer

The Okta Identity Cloud

  • Okta provides us a one-stop Sign in for all of our business needs.
  • Okta is a very useful platform for managing all the users or employees in an organization for user provisioning within the org for access management and also externally.
  • Okta is such a simple SSO system, and I love when my work organizations use it. The ability to have a hub of all my frequently used tools, plus one login for all of them, takes a lot of mental load off me as an employee.
Anonymous | TrustRadius Reviewer

Cons

CyberArk Workforce Identity

  • Occasionally, I get logged out of Gmail, sometimes in the middle of an email. I'm not sure why it happens, but I think it has something to do with timing out. Which is strange because I'm on email all day. Not sure why.
Alex Kim | TrustRadius Reviewer

The Okta Identity Cloud

  • Backup policy! As of today, Auth0 does not provide a centralized way of backing up the information and users in the tenants. From a B2B perspective, this could be a great tool, because it would simplify the backup and data recovery process for the Auth0 customer
  • Import users as a strategy that creates a new user is weird, from a Data Recovery perspective
  • No dashboards to monitor the status of logins, users and data flow between web application and Auth0. This coud be a great tool to customize by our needs, as a way to visualize data and create reports
Anonymous | TrustRadius Reviewer

Pricing Details

CyberArk Workforce Identity

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$4

Starting Price

$3 per user/per month

CyberArk Workforce Identity Editions & Modules

Edition
Analytics$31
App Gateway$31
Endpoints$31
  1. per user/per month
Additional Pricing Details
There are multiple factors that influence price, if you would like a rough estimate of your specific use-case please contact us at https://www.centrify.com/about-us/contact.

The Okta Identity Cloud

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$0 per month per user

The Okta Identity Cloud Editions & Modules

Edition
Single Sign on$2.001
Single Sign on Adaptive$5.001
Multi Factor Authentication$3.001
Multi Factor Authentication Adaptive$6.001
  1. Per User Per Month
Additional Pricing Details
Browse products and price points that make the most sense for your organization on our website.

Likelihood to Renew

CyberArk Workforce Identity

CyberArk Workforce Identity 10.0
Based on 2 answers
Centrify is central to creating efficiency and safety for our clients and internally. To remove it would cause a massive disturbance in the lives of our employees and our clients.
Anonymous | TrustRadius Reviewer

The Okta Identity Cloud

The Okta Identity Cloud 8.0
Based on 18 answers
Okta has a passion to provide secure and scalable identity solution. Their passion has come across as advocacy in a way that has deepened my knowledge of the field of authentication. I took identity for granted before but after seeing features such as external authentication I know that Okta can enable my business to reach new heights
Devin Garrett | TrustRadius Reviewer

Usability

CyberArk Workforce Identity

No score
No answers yet
No answers on this topic

The Okta Identity Cloud

The Okta Identity Cloud 9.0
Based on 1 answer
Some of its features are great and some are slightly complex and not easy without vendor support.
Anonymous | TrustRadius Reviewer

Support Rating

CyberArk Workforce Identity

CyberArk Workforce Identity 9.0
Based on 8 answers
The support staff thus far has been very helpful. At times I feel they are driving the process forward without my intervention or constant reminder, which is nice to have in a company for a change. Most support seems to be a hassle but so far Centrify appears to treat your project as their own project.
Anonymous | TrustRadius Reviewer

The Okta Identity Cloud

The Okta Identity Cloud 8.1
Based on 26 answers
There isn't a clear method to get a hold of support when trouble arises if you're on their standard plan. You can file a support ticket and they generally are responsive. I've often been able to find similar questions to the questions I've had when it comes to support in their ticket history, however, some have been closed without a satisfactory conclusion for the original poster.
Eric Mason | TrustRadius Reviewer

Alternatives Considered

CyberArk Workforce Identity

Centrify offered us more for our money by being more than just an SSO platform. There were several other features included such as MDM and MFA. This started other initiatives for us and felt the other solutions we evaluated would not have been able to provide.
Anonymous | TrustRadius Reviewer

The Okta Identity Cloud

Okta had competitive pricing, high ease of use, and a short time to implement. They also have a strong and active partner community which also aids in quick adaption. The technical capabilities of this space are leaning more and more toward standards shared by all, but Okta has a very strong mix of ease of use and sophisticated capabilities. It's the best choice in my opinion.
Daniel Hereford | TrustRadius Reviewer

Return on Investment

CyberArk Workforce Identity

  • CyberArk Workforce Identity provides secure access to on-premises and cloud applications. The platform is highly scalable and works well for companies of any size.
  • I can classify and label data. Also keep track of activity in shared applications and data, to know exactly who accesses each of the files.
Anonymous | TrustRadius Reviewer

The Okta Identity Cloud

  • The Okta Identity Cloud single sign-on managed to replace 2-3 different pieces of software we had been using to manage user-level access
  • Now that it's up and running it's super easy to deploy
  • With it's mobile app we also can now reach our entire employee base globally
Anonymous | TrustRadius Reviewer

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