What users are saying about
73 Ratings
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Based on 73 reviews and ratings
The Okta Identity Cloud
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Top Rated
461 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 461 reviews and ratings
Feature Set Ratings
- CyberArk Workforce Identity ranks higher in 1 feature set: Identity Management
Identity Management

9.2
CyberArk Workforce Identity
92%

8.7
The Okta Identity Cloud
87%
CyberArk Workforce Identity ranks higher in 7/7 features
CyberArk Workforce Identity ranks higher in 7/7 features
ID-Management Access Control

9.5
95%
4 Ratings

8.8
88%
119 Ratings
ID Management Single-Sign On (SSO)

9.5
95%
3 Ratings

9.2
92%
124 Ratings
Multi-Factor Authentication

9.5
95%
3 Ratings

9.1
91%
115 Ratings
Password Management

9.5
95%
3 Ratings

8.7
87%
114 Ratings
Account Provisioning and De-provisioning

8.5
85%
4 Ratings

8.5
85%
108 Ratings
ID Management Workflow Automation

8.5
85%
4 Ratings

8.5
85%
55 Ratings
ID Risk Management

9.5
95%
4 Ratings

8.4
84%
86 Ratings
Attribute Ratings
- CyberArk Workforce Identity is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating
Likelihood to Recommend

9.0
CyberArk Workforce Identity
90%
44 Ratings

8.9
The Okta Identity Cloud
89%
170 Ratings
Likelihood to Renew

10.0
CyberArk Workforce Identity
100%
2 Ratings

8.0
The Okta Identity Cloud
80%
18 Ratings
Usability

CyberArk Workforce Identity
N/A
0 Ratings

9.0
The Okta Identity Cloud
90%
1 Rating
Availability

CyberArk Workforce Identity
N/A
0 Ratings

8.6
The Okta Identity Cloud
86%
4 Ratings
Support Rating

9.0
CyberArk Workforce Identity
90%
8 Ratings

8.1
The Okta Identity Cloud
81%
26 Ratings
Online Training

CyberArk Workforce Identity
N/A
0 Ratings

1.0
The Okta Identity Cloud
10%
1 Rating
Likelihood to Recommend
CyberArk Workforce Identity
Since the product is especially preferred in the IT department, users have too many prejudices about the product. For this reason, they show a lot of resistance regarding the product. Therefore, detailed documentation on password change, connection to IT applications, virtual machines and network devices, and training to IT staff is essential. The product should definitely be in the financial sector in terms of information security. The data security policies of the institutions go a long way with this product. Here, rather than the size of the institution, the criticality of the data it contains determines whether or not to buy this product.
Network & Security Technical Architect
Vakıf KatılımFinancial Services, 1001-5000 employees
The Okta Identity Cloud
In general, since just about everyone including our customers touch the product we needed something that was easy to use and had a great track record. Since it was customer facing and some where not computer literate, we needed to make it as seamless as possible. I give credit to The Okta Identity Cloud to provide that good customer experience. Thankfully we have not come across a situation where we are trying to make the app do something it was not designed for. We purchased it with singular intent and then expanded the user base.

Verified User
Analyst in Information Technology
Hospital & Health Care Company, 10,001+ employeesPros
CyberArk Workforce Identity
- Implementation of the Centrify solution for federation with Azure/Office 365 takes about 15 minutes versus the several hours it can take to stand up other solutions.
- Mobile Device Management (MDM) has granular controls for administrators yet is very easy for our users.
- I have been in the IT field for over 20 years, and the technical support at Centrify is by far the best I have ever encountered.
- Granular Multi-factor Authentication (MFA) works perfectly and is easy to set up and maintain.
- If you ever have to re-federate with Azure/Office 365, it only takes a few minutes, which is amazingly fast in comparison to other solutions we have tried in the past.
- Establishing SAML assertions is well documented and easily accomplished. If you do run into any issues, Centrify technical support will assist you.
- Centrify is excellent about proactively sending communications regarding problems and maintenance releases.
- The Centrify Identity Service solution is constantly being updated and improved to not only bring new features/innovations, but also to make sure that everything is kept safe against the latest security threats.
- As a customer, I truly get the impression that my business is important to Centrify and they try to be a good business partner.
- Centrify listens to suggestions regarding the product development. This is true for suggestions regarding the admin/user interface as well as requests for new features.
Technical Specialist III
Alfa InsuranceInsurance, 1001-5000 employees
The Okta Identity Cloud
- Okta provides us a one-stop Sign in for all of our business needs.
- Okta is a very useful platform for managing all the users or employees in an organization for user provisioning within the org for access management and also externally.
- Okta is such a simple SSO system, and I love when my work organizations use it. The ability to have a hub of all my frequently used tools, plus one login for all of them, takes a lot of mental load off me as an employee.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 201-500 employeesCons
CyberArk Workforce Identity
- Occasionally, I get logged out of Gmail, sometimes in the middle of an email. I'm not sure why it happens, but I think it has something to do with timing out. Which is strange because I'm on email all day. Not sure why.
Customer Success Manager
Zoom Video CommunicationsInternet, 501-1000 employees
The Okta Identity Cloud
- Backup policy! As of today, Auth0 does not provide a centralized way of backing up the information and users in the tenants. From a B2B perspective, this could be a great tool, because it would simplify the backup and data recovery process for the Auth0 customer
- Import users as a strategy that creates a new user is weird, from a Data Recovery perspective
- No dashboards to monitor the status of logins, users and data flow between web application and Auth0. This coud be a great tool to customize by our needs, as a way to visualize data and create reports

Verified User
Engineer in Information Technology
Hospital & Health Care Company, 201-500 employeesPricing Details
CyberArk Workforce Identity
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$4
Starting Price
$3 per user/per month
CyberArk Workforce Identity Editions & Modules
Edition
Analytics | $31 |
---|---|
App Gateway | $31 |
Endpoints | $31 |
- per user/per month
Additional Pricing Details
There are multiple factors that influence price, if you would like a rough estimate of your specific use-case please contact us at https://www.centrify.com/about-us/contact.The Okta Identity Cloud
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$0 per month per user
The Okta Identity Cloud Editions & Modules
Edition
Single Sign on | $2.001 |
---|---|
Single Sign on Adaptive | $5.001 |
Multi Factor Authentication | $3.001 |
Multi Factor Authentication Adaptive | $6.001 |
- Per User Per Month
Additional Pricing Details
Browse products and price points that make the most sense for your organization on our website.Likelihood to Renew
CyberArk Workforce Identity
CyberArk Workforce Identity 10.0
Based on 2 answers
Centrify is central to creating efficiency and safety for our clients and internally. To remove it would cause a massive disturbance in the lives of our employees and our clients.

Verified User
Consultant in Professional Services
Marketing and Advertising Company, 11-50 employeesThe Okta Identity Cloud
The Okta Identity Cloud 8.0
Based on 18 answers
Okta has a passion to provide secure and scalable identity solution. Their passion has come across as advocacy in a way that has deepened my knowledge of the field of authentication. I took identity for granted before but after seeing features such as external authentication I know that Okta can enable my business to reach new heights
Computer Systems Analyst
5.11 TacticalApparel & Fashion, 201-500 employees
Usability
CyberArk Workforce Identity
No score
No answers yet
No answers on this topic
The Okta Identity Cloud
The Okta Identity Cloud 9.0
Based on 1 answer
Some of its features are great and some are slightly complex and not easy without vendor support.

Verified User
Consultant in Information Technology
Utilities Company, 10,001+ employeesSupport Rating
CyberArk Workforce Identity
CyberArk Workforce Identity 9.0
Based on 8 answers
The support staff thus far has been very helpful. At times I feel they are driving the process forward without my intervention or constant reminder, which is nice to have in a company for a change. Most support seems to be a hassle but so far Centrify appears to treat your project as their own project.

Verified User
Engineer in Information Technology
Construction Company, 1001-5000 employeesThe Okta Identity Cloud
The Okta Identity Cloud 8.1
Based on 26 answers
There isn't a clear method to get a hold of support when trouble arises if you're on their standard plan. You can file a support ticket and they generally are responsive. I've often been able to find similar questions to the questions I've had when it comes to support in their ticket history, however, some have been closed without a satisfactory conclusion for the original poster.
Lead Developer
SaaSquatchMarketing and Advertising, 11-50 employees
Alternatives Considered
CyberArk Workforce Identity
Centrify offered us more for our money by being more than just an SSO platform. There were several other features included such as MDM and MFA. This started other initiatives for us and felt the other solutions we evaluated would not have been able to provide.

Verified User
Director in Information Technology
Financial Services Company, 501-1000 employeesThe Okta Identity Cloud
Okta had competitive pricing, high ease of use, and a short time to implement. They also have a strong and active partner community which also aids in quick adaption. The technical capabilities of this space are leaning more and more toward standards shared by all, but Okta has a very strong mix of ease of use and sophisticated capabilities. It's the best choice in my opinion.
Chief Information Officer - EVP
SmartBankBanking, 501-1000 employees
Return on Investment
CyberArk Workforce Identity
- CyberArk Workforce Identity provides secure access to on-premises and cloud applications. The platform is highly scalable and works well for companies of any size.
- I can classify and label data. Also keep track of activity in shared applications and data, to know exactly who accesses each of the files.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 10,001+ employeesThe Okta Identity Cloud
- The Okta Identity Cloud single sign-on managed to replace 2-3 different pieces of software we had been using to manage user-level access
- Now that it's up and running it's super easy to deploy
- With it's mobile app we also can now reach our entire employee base globally

Verified User
Team Lead in Information Technology
Financial Services Company, 1001-5000 employees