73 Ratings
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Score 8.2 out of 100
2 Ratings
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Score 7.3 out of 100

Feature Set Ratings

  • CyberArk Workforce Identity ranks higher in 1 feature set: Identity Management

Identity Management

9.2

CyberArk Workforce Identity

92%
7.2

OpenText Identity and Access ManagementPlatform

72%
CyberArk Workforce Identity ranks higher in 7/7 features

ID-Management Access Control

9.5
95%
4 Ratings
7.3
73%
2 Ratings

ID Management Single-Sign On (SSO)

9.5
95%
3 Ratings
7.7
77%
2 Ratings

Multi-Factor Authentication

9.5
95%
3 Ratings
7.3
73%
2 Ratings

Password Management

9.5
95%
3 Ratings
7.7
77%
2 Ratings

Account Provisioning and De-provisioning

8.5
85%
4 Ratings
5.5
55%
1 Rating

ID Management Workflow Automation

8.5
85%
4 Ratings
7.3
73%
2 Ratings

ID Risk Management

9.5
95%
4 Ratings
7.7
77%
2 Ratings

Attribute Ratings

  • CyberArk Workforce Identity is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.0

CyberArk Workforce Identity

90%
44 Ratings
7.3

OpenText Identity and Access ManagementPlatform

73%
2 Ratings

Likelihood to Renew

10.0

CyberArk Workforce Identity

100%
2 Ratings

OpenText Identity and Access ManagementPlatform

N/A
0 Ratings

Usability

CyberArk Workforce Identity

N/A
0 Ratings
6.8

OpenText Identity and Access ManagementPlatform

68%
2 Ratings

Support Rating

9.0

CyberArk Workforce Identity

90%
8 Ratings
7.3

OpenText Identity and Access ManagementPlatform

73%
2 Ratings

Likelihood to Recommend

CyberArk Workforce Identity

Since the product is especially preferred in the IT department, users have too many prejudices about the product. For this reason, they show a lot of resistance regarding the product. Therefore, detailed documentation on password change, connection to IT applications, virtual machines and network devices, and training to IT staff is essential. The product should definitely be in the financial sector in terms of information security. The data security policies of the institutions go a long way with this product. Here, rather than the size of the institution, the criticality of the data it contains determines whether or not to buy this product.
Evren BOZTEPE | TrustRadius Reviewer

OpenText Identity and Access ManagementPlatform

Suited for complex identity journeys involving multiple identity constituents like customers, employees, extended enterprise users (e.g., agents, partners, vendors). OpenText Identity and Access Management (IAM) Platform, formerly Covisint, is not suited for on-premises-based IAM implementations.
Gopal Padinjaruveetil | TrustRadius Reviewer

Pros

CyberArk Workforce Identity

  • Implementation of the Centrify solution for federation with Azure/Office 365 takes about 15 minutes versus the several hours it can take to stand up other solutions.
  • Mobile Device Management (MDM) has granular controls for administrators yet is very easy for our users.
  • I have been in the IT field for over 20 years, and the technical support at Centrify is by far the best I have ever encountered.
  • Granular Multi-factor Authentication (MFA) works perfectly and is easy to set up and maintain.
  • If you ever have to re-federate with Azure/Office 365, it only takes a few minutes, which is amazingly fast in comparison to other solutions we have tried in the past.
  • Establishing SAML assertions is well documented and easily accomplished. If you do run into any issues, Centrify technical support will assist you.
  • Centrify is excellent about proactively sending communications regarding problems and maintenance releases.
  • The Centrify Identity Service solution is constantly being updated and improved to not only bring new features/innovations, but also to make sure that everything is kept safe against the latest security threats.
  • As a customer, I truly get the impression that my business is important to Centrify and they try to be a good business partner.
  • Centrify listens to suggestions regarding the product development. This is true for suggestions regarding the admin/user interface as well as requests for new features.
Aaron Mitchell | TrustRadius Reviewer

OpenText Identity and Access ManagementPlatform

  • Good personnel/team
  • Small company type customer service gives ease of access and sense of urgency
Brian LasALA | TrustRadius Reviewer

Cons

CyberArk Workforce Identity

  • Occasionally, I get logged out of Gmail, sometimes in the middle of an email. I'm not sure why it happens, but I think it has something to do with timing out. Which is strange because I'm on email all day. Not sure why.
Alex Kim | TrustRadius Reviewer

OpenText Identity and Access ManagementPlatform

  • Additional automation capabilities on the platform
  • More configuration-driven approach
  • Passwordless authentication
Gopal Padinjaruveetil | TrustRadius Reviewer

Pricing Details

CyberArk Workforce Identity

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$4

Starting Price

$3 per user/per month

CyberArk Workforce Identity Editions & Modules

Edition
Analytics$31
App Gateway$31
Endpoints$31
  1. per user/per month
Additional Pricing Details
There are multiple factors that influence price, if you would like a rough estimate of your specific use-case please contact us at https://www.centrify.com/about-us/contact.

OpenText Identity and Access ManagementPlatform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

OpenText Identity and Access ManagementPlatform Editions & Modules

Additional Pricing Details

Likelihood to Renew

CyberArk Workforce Identity

CyberArk Workforce Identity 10.0
Based on 2 answers
Centrify is central to creating efficiency and safety for our clients and internally. To remove it would cause a massive disturbance in the lives of our employees and our clients.
Anonymous | TrustRadius Reviewer

OpenText Identity and Access ManagementPlatform

No score
No answers yet
No answers on this topic

Usability

CyberArk Workforce Identity

No score
No answers yet
No answers on this topic

OpenText Identity and Access ManagementPlatform

OpenText Identity and Access ManagementPlatform 6.8
Based on 2 answers
Product needs high level of customization to compete with other products in this space.
Brian LasALA | TrustRadius Reviewer

Support Rating

CyberArk Workforce Identity

CyberArk Workforce Identity 9.0
Based on 8 answers
The support staff thus far has been very helpful. At times I feel they are driving the process forward without my intervention or constant reminder, which is nice to have in a company for a change. Most support seems to be a hassle but so far Centrify appears to treat your project as their own project.
Anonymous | TrustRadius Reviewer

OpenText Identity and Access ManagementPlatform

OpenText Identity and Access ManagementPlatform 7.3
Based on 2 answers
  • Dedicated customer success manager and deployment manager
  • 1-800-like 24/7 support
  • Very responsive technical team
Gopal Padinjaruveetil | TrustRadius Reviewer

Alternatives Considered

CyberArk Workforce Identity

Centrify offered us more for our money by being more than just an SSO platform. There were several other features included such as MDM and MFA. This started other initiatives for us and felt the other solutions we evaluated would not have been able to provide.
Anonymous | TrustRadius Reviewer

OpenText Identity and Access ManagementPlatform

OKTAOracle Cloud Based Identity PlatformsSalesforce IAMWe did an open RFP and technology bakeoff for all providers, which including advanced IoT use cases, delegated admin use cases, and multiple password policy (13 independent use cases) in a two-week window. We were looking for configuration vs. customization capabilities inherent in the platforms. OpenText Identity and Access Management (IAM) Platform was the only provider that completed all the uses cases and provided a demo
Gopal Padinjaruveetil | TrustRadius Reviewer

Return on Investment

CyberArk Workforce Identity

  • CyberArk Workforce Identity provides secure access to on-premises and cloud applications. The platform is highly scalable and works well for companies of any size.
  • I can classify and label data. Also keep track of activity in shared applications and data, to know exactly who accesses each of the files.
Anonymous | TrustRadius Reviewer

OpenText Identity and Access ManagementPlatform

  • Support team has excelled and exceeded expectations
  • Team has been nimble and flexible
  • Costs continue to accelerate on lack of product featrures
Brian LasALA | TrustRadius Reviewer

Screenshots

OpenText Identity and Access ManagementPlatform

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