68 Ratings
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Score 7.6 out of 100
3 Ratings
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Score 9.8 out of 100

Likelihood to Recommend

CyberArk Workforce Identity (formerly Idaptive Next-Gen Access)

Centrify is a great solution for anyone looking to start using Office 365. It is also a great solution for anyone wanting to provide their users with an SSO solution using OAUTH, Federation, or SAML for any hosted service. If you are looking to use Centrify for MDM but you aren't using a hosted/hybrid email solution such as Office 365, there are better on-premise options that should be explored.
Aaron Mitchell | TrustRadius Reviewer

Self Service Reset Password Management

It's a great tool for limiting (eliminating) calls to your IT department or Help Desk to assist with Windows Login issues. For organizations that don't mind having a dedicated onsite or hosted server to provide this type of service its a great tool to have implemented in the environment.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

CyberArk Workforce Identity (formerly Idaptive Next-Gen Access)
8.4
Self Service Reset Password Management
ID-Management Access Control
CyberArk Workforce Identity (formerly Idaptive Next-Gen Access)
8.0
Self Service Reset Password Management
ID Management Single-Sign On (SSO)
CyberArk Workforce Identity (formerly Idaptive Next-Gen Access)
9.0
Self Service Reset Password Management
Multi-Factor Authentication
CyberArk Workforce Identity (formerly Idaptive Next-Gen Access)
9.0
Self Service Reset Password Management
Password Management
CyberArk Workforce Identity (formerly Idaptive Next-Gen Access)
8.0
Self Service Reset Password Management
Account Provisioning and De-provisioning
CyberArk Workforce Identity (formerly Idaptive Next-Gen Access)
8.5
Self Service Reset Password Management
ID Management Workflow Automation
CyberArk Workforce Identity (formerly Idaptive Next-Gen Access)
8.5
Self Service Reset Password Management
ID Risk Management
CyberArk Workforce Identity (formerly Idaptive Next-Gen Access)
7.5
Self Service Reset Password Management

Pros

CyberArk Workforce Identity (formerly Idaptive Next-Gen Access)

  • User provisioning is accurate, effective, and fully customizable.
  • Custom configuration of applications for SSO and provisioning is easy using fully customizable scripts to address your exact need.
  • The user interface is clean and easy to navigate.
  • Support is helpful and prompt.
Anonymous | TrustRadius Reviewer

Self Service Reset Password Management

  • It provides ease of use in assisting end users with login issues.
  • Provides self-service when passwords or account assistance is needed.
Anonymous | TrustRadius Reviewer

Cons

CyberArk Workforce Identity (formerly Idaptive Next-Gen Access)

  • Occasionally, I get logged out of Gmail, sometimes in the middle of an email. I'm not sure why it happens, but I think it has something to do with timing out. Which is strange because I'm on email all day. Not sure why.
Alex Kim | TrustRadius Reviewer

Self Service Reset Password Management

  • The product serves its purpose fairly well. Perhaps an additional feature that can assist remote users would be beneficial.
  • Sending alerts or notifications when a user has been locked out would be great. We are able to access this information from the Admin Portal but a system generated email would be helpful.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

CyberArk Workforce Identity (formerly Idaptive Next-Gen Access)

CyberArk Workforce Identity (formerly Idaptive Next-Gen Access) 10.0
Based on 2 answers
Centrify is central to creating efficiency and safety for our clients and internally. To remove it would cause a massive disturbance in the lives of our employees and our clients.
Anonymous | TrustRadius Reviewer

Self Service Reset Password Management

No score
No answers yet
No answers on this topic

Support Rating

CyberArk Workforce Identity (formerly Idaptive Next-Gen Access)

CyberArk Workforce Identity (formerly Idaptive Next-Gen Access) 9.0
Based on 8 answers
The support staff thus far has been very helpful. At times I feel they are driving the process forward without my intervention or constant reminder, which is nice to have in a company for a change. Most support seems to be a hassle but so far Centrify appears to treat your project as their own project.
Anonymous | TrustRadius Reviewer

Self Service Reset Password Management

No score
No answers yet
No answers on this topic

Alternatives Considered

CyberArk Workforce Identity (formerly Idaptive Next-Gen Access)

Centrify offered us more for our money by being more than just an SSO platform. There were several other features included such as MDM and MFA. This started other initiatives for us and felt the other solutions we evaluated would not have been able to provide.
Anonymous | TrustRadius Reviewer

Self Service Reset Password Management

There were no other services that we had the opportunity to compare this to. It seemed to be one of a kind product aside from using some type of biometrics solution.
Anonymous | TrustRadius Reviewer

Return on Investment

CyberArk Workforce Identity (formerly Idaptive Next-Gen Access)

  • Centrify has made the job of the administrator easier by allowing us to manage SSO and MDM all in one.
  • Centrify has made it easy for the end user by using SSO and not having to remember their passwords for multiple applications, networks, etc.
  • Centrify has made it easy for an end user to enroll their own device which in return adds their device to the corporate network and sets up corporate email on their device.
Keith Ryan | TrustRadius Reviewer

Self Service Reset Password Management

  • It has helped us reduce cost on the amount of time spent on assisting users with Windows Login issues.
  • A decreased number of calls to our Help Desk allowing for IT to work on bigger tasks.
Anonymous | TrustRadius Reviewer

Screenshots

Self Service Reset Password Management

Pricing Details

CyberArk Workforce Identity (formerly Idaptive Next-Gen Access)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$4*

* per user/per month

CyberArk Workforce Identity (formerly Idaptive Next-Gen Access) Editions & Modules

Edition
Analytics$31
App Gateway$31
Endpoints$31
  1. per user/per month
Additional Pricing Details
There are multiple factors that influence price, if you would like a rough estimate of your specific use-case please contact us at https://www.centrify.com/about-us/contact.

Self Service Reset Password Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Self Service Reset Password Management Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

CyberArk Workforce Identity (formerly Idaptive Next-Gen Access)
7.6
Self Service Reset Password Management
9.0

Likelihood to Renew

CyberArk Workforce Identity (formerly Idaptive Next-Gen Access)
10.0
Self Service Reset Password Management

Support Rating

CyberArk Workforce Identity (formerly Idaptive Next-Gen Access)
9.0
Self Service Reset Password Management

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