What users are saying about
4 Ratings
4 Ratings
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Score 8 out of 101

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Likelihood to Recommend

CyberSource

It is the gold standard for e-commerce use. Others out there and can cost less, but CyberSource has been the leader for some time.
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Pros

  • They have built the connections to multiple card providers so that a retailer does not need to build the code for each one separately.
  • The decision manager product catches and stops a lot of fraud from getting through and causing a large number or chargebacks.
  • They also connect to PayPal making it easy to add them to any website as a payment method.
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Cons

  • Sales or account management pushes all issues and questions to support it is hard to just get a quick answer from your rep. Support is good but also can take more time then your rep answering an email question.
  • Support does not allow for scheduling a conference call so that you can get multiple parties on the phone at the same time to resolve an issue. You should be allowed, via the ticket system, to schedule a support person to dial into a call for support on an issue.
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Alternatives Considered

I would say that cybersource is more merchant friendly.
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Return on Investment

  • To have integration with reliable payment is essential thing for the business.
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Pricing Details

CyberSource

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details