Dwolla vs. Visa Acceptance Solutions (CyberSource)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dwolla
Score 8.0 out of 10
N/A
Dwolla is a payment gateway software solution offered by Dwolla.
$268
per month
Visa Acceptance Solutions (CyberSource)
Score 8.1 out of 10
N/A
CyberSource, acquired by Visa in 2010 and now part of Visa Acceptance Solutions, is payment technology, and includes offerings with flexible payment solutions that work across the globe.N/A
Pricing
DwollaVisa Acceptance Solutions (CyberSource)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DwollaVisa Acceptance Solutions (CyberSource)
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DwollaVisa Acceptance Solutions (CyberSource)
Top Pros
Top Cons
Best Alternatives
DwollaVisa Acceptance Solutions (CyberSource)
Small Businesses
Apple Pay
Apple Pay
Score 9.0 out of 10
Recurly
Recurly
Score 8.1 out of 10
Medium-sized Companies
Apple Pay
Apple Pay
Score 9.0 out of 10
Checkout.com
Checkout.com
Score 8.2 out of 10
Enterprises
Adyen
Adyen
Score 8.8 out of 10
Checkout.com
Checkout.com
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DwollaVisa Acceptance Solutions (CyberSource)
Likelihood to Recommend
9.1
(2 ratings)
6.8
(9 ratings)
Support Rating
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
DwollaVisa Acceptance Solutions (CyberSource)
Likelihood to Recommend
Dwolla
If you need to move money using ACH then Dwolla is the number 1 choice. Highly recommend. We shopped several potential partners and Dwolla was better across the board. I count the Dwolla team and my team - they're always there to help and always go above and beyond to help us.
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Visa
Easy, stable, and effective financial data management and also excellent for multiple contacts management and easy to provide accurate reports on multiple payment processing and various project activities. The CyberSource features are simple and easy to custom their functionalities and even scheduling using the solution is an amazing and useful data visualization platform.
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Pros
Dwolla
  • Seamless integration.
  • Quick resolution/response time.
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Visa
  • They have built the connections to multiple card providers so that a retailer does not need to build the code for each one separately.
  • The decision manager product catches and stops a lot of fraud from getting through and causing a large number or chargebacks.
  • They also connect to PayPal making it easy to add them to any website as a payment method.
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Cons
Dwolla
No answers on this topic
Visa
  • fees- competitive, but budget for them
  • price transparency- it's hard to know exactly what you're being charged for. We are charged a small % of each incoming payment batch, so AR reconciliation is more difficult
  • implementation- significant time and expertise required to get everything up and running smoothly
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Support Rating
Dwolla
We have a dedicated Slack channel with multiple team members from across the organization: product, legal and compliance, technology. We have a dedicated relationship manager. Super super responsive. We are so pleased.
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Visa
No answers on this topic
Alternatives Considered
Dwolla
Better service. Better price.
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Visa
Cybersource is a decent product but 2 things are driving us to look at others options. First is the lack of customer service. Every issue that requires help is dreaded as you know if will not be an easy process. This tags into the communication access with them. Multiple emails are generally required to get any response. There have been times when we requested information about PCI compliance that they never responded. Second is the cost savings with others processors. Currently we are leaning towards Elavon as their replacement.
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Return on Investment
Dwolla
  • Without Dwolla, we would have to invest a lot more of our company resources and time into accomplishing something that can take as little as 15 minutes. Dwolla's integration is almost invaluable to us.
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Visa
  • It has streamlined credit card processing for the whole organization
  • Provides all the info we need to locate specific transactions and address issues accordingly
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ScreenShots