What users are saying about
18 Ratings
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Top Rated
49 Ratings
18 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.3 out of 100

Payoneer

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Top Rated
49 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Attribute Ratings

  • Payoneer is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

6.2

CyberSource

62%
9 Ratings
8.1

Payoneer

81%
23 Ratings

Likelihood to Renew

CyberSource

N/A
0 Ratings
10.0

Payoneer

100%
1 Rating

Support Rating

CyberSource

N/A
0 Ratings
10.0

Payoneer

100%
1 Rating

Likelihood to Recommend

CyberSource

Easy, stable, and effective financial data management and also excellent for multiple contacts management and easy to provide accurate reports on multiple payment processing and various project activities. The CyberSource features are simple and easy to custom their functionalities and even scheduling using the solution is an amazing and useful data visualization platform.
Alex Wilson | TrustRadius Reviewer

Payoneer

Payoneer is well suited for freelancers whether or not they work on marketplaces. as it makes it easier to receive payments from clients abroad. More over it also takes a lot of hassle out of getting paid from international clients as well as sending cross border payments.It has some what limited implementation in e commerce type business especially where you need to automate the payment process
Anonymous | TrustRadius Reviewer

Pros

CyberSource

  • They have built the connections to multiple card providers so that a retailer does not need to build the code for each one separately.
  • The decision manager product catches and stops a lot of fraud from getting through and causing a large number or chargebacks.
  • They also connect to PayPal making it easy to add them to any website as a payment method.
Anonymous | TrustRadius Reviewer

Payoneer

  • It is very well accepted world wide and also accepts more than 150 currencies.
  • A decent and nominal exchange rates of currency as compared to similar platforms like PayPal.
  • I can keep track of all the transactions, payments, balance, etc using Payoneer.
  • It is because of Payoneer we can grow our business globally.
Prakul Sharma | TrustRadius Reviewer

Cons

CyberSource

  • fees- competitive, but budget for them
  • price transparency- it's hard to know exactly what you're being charged for. We are charged a small % of each incoming payment batch, so AR reconciliation is more difficult
  • implementation- significant time and expertise required to get everything up and running smoothly
Anonymous | TrustRadius Reviewer

Payoneer

  • The process of getting payment is a little bit complex in Payoneer as compared to PayPal.
  • Receiving of payments takes a very long time and it's not instant.
  • The customer service of Payoneer is not up to the mark and it takes a very long time to resolve simple issues.
Prakul Sharma | TrustRadius Reviewer

Pricing Details

CyberSource

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Payoneer

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

CyberSource

No score
No answers yet
No answers on this topic

Payoneer

Payoneer 10.0
Based on 1 answer
Payoneer helps me a lot on my online business journey, it gave me the support and functions that I want.
Anonymous | TrustRadius Reviewer

Support Rating

CyberSource

No score
No answers yet
No answers on this topic

Payoneer

Payoneer 10.0
Based on 1 answer
I gave Payoneer these ratings because of it reliability and the support that it users get from it. Payoneer support literally every country and has low charge of international transactions which is very helpful to new online marketers.
Anonymous | TrustRadius Reviewer

Alternatives Considered

CyberSource

Cybersource is a decent product but 2 things are driving us to look at others options. First is the lack of customer service. Every issue that requires help is dreaded as you know if will not be an easy process. This tags into the communication access with them. Multiple emails are generally required to get any response. There have been times when we requested information about PCI compliance that they never responded. Second is the cost savings with others processors. Currently we are leaning towards Elavon as their replacement.
Bradley Carpenter | TrustRadius Reviewer

Payoneer

Before Payoneer, I used Paxum, a Canadian product, that was or is similar but more expensive. Also used Payza(later Ecopayz), and European alternative, they have their ups and downs, they aren't even listed in the Search above, basically they are both payment gateways that allow using several payment methods, and any payment gateway, the problem is they don't have any bank accounts associated with them, therefore they are more limited in that regard.Both use a card as the main withdrawal method, and both support international currencies, but there as I mentioned there isn't any bank account associated with them, nor there is a way to connect them to Stripe.
Rick Fitzgerald | TrustRadius Reviewer

Return on Investment

CyberSource

  • It has streamlined credit card processing for the whole organization
  • Provides all the info we need to locate specific transactions and address issues accordingly
Anonymous | TrustRadius Reviewer

Payoneer

  • I can receive the money from anywhere around the world, and in any currency.
  • It converts the money directly into my local currency, hence becomes easy for us to track and withdraw money from our bank accounts.
  • Sometimes customer support lacks the ability to satisfy the customer requirements.
  • Required to make two different accounts for receiving and sending money.
AAKIF SHAIKH | TrustRadius Reviewer

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