What users are saying about
4 Ratings
5 Ratings
4 Ratings
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Score 8.8 out of 100
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100

Likelihood to Recommend

CyberSource

It is the gold standard for e-commerce use. Others out there and can cost less, but CyberSource has been the leader for some time.
Anonymous | TrustRadius Reviewer

Thryv

The communication with this platform change all aspects of my company.
Donna-sue Carpenter | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

CyberSource
Thryv
8.8
Dynamic content
CyberSource
Thryv
9.0
Ability to test dynamic content
CyberSource
Thryv
10.0
Landing pages
CyberSource
Thryv
10.0
Mobile optimization
CyberSource
Thryv
6.7
Email deliverability reporting
CyberSource
Thryv
7.7
List management
CyberSource
Thryv
9.0
Triggered drip sequences
CyberSource
Thryv
9.0

Lead Management

CyberSource
Thryv
8.7
Lead nurturing
CyberSource
Thryv
10.0
Data quality management
CyberSource
Thryv
7.6
Automated sales alerts and tasks
CyberSource
Thryv
8.4

Campaign Management

CyberSource
Thryv
9.0
Calendaring
CyberSource
Thryv
8.0
Event/webinar marketing
CyberSource
Thryv
10.0

Social Media Marketing

CyberSource
Thryv
7.0
Social sharing and campaigns
CyberSource
Thryv
10.0
Social profile integration
CyberSource
Thryv
4.0

Reporting & Analytics

CyberSource
Thryv
5.0
Dashboards
CyberSource
Thryv
9.0
Standard reports
CyberSource
Thryv
4.0
Custom reports
CyberSource
Thryv
2.0

Platform & Infrastructure

CyberSource
Thryv
8.3
Role-based workflow & approvals
CyberSource
Thryv
8.1
Customizability
CyberSource
Thryv
8.6

Pros

CyberSource

  • Advanced search capabilities
  • Provides detailed info on transactions
Anonymous | TrustRadius Reviewer

Thryv

  • Website design
  • Mailing list subscribers
Anonymous | TrustRadius Reviewer

Cons

CyberSource

  • Technical documentation is messy and requires a lot of cleanup.
  • API sometimes is confusing and documentation makes it even more confusing.
  • Fraud detection must be more intelligent and be based on machine learning.
Yuri Anischenko | TrustRadius Reviewer

Thryv

  • Thryv software emailing portion needs to be more modified because the limit of text’s characters and email side is not well according to my expectations.
  • The Platform is too complex and is only for small business owners.
  • We need professionals to use this software and to work on it because this system is too complex for us and those, they work by themselves with a little bit of knowledge of it.
Donna-sue Carpenter | TrustRadius Reviewer

Support Rating

CyberSource

No score
No answers yet
No answers on this topic

Thryv

Thryv 8.6
Based on 3 answers
Although getting through to the right person may take a while, they have the ability to take over your screen and always assist with whatever you need.
Anonymous | TrustRadius Reviewer

Alternatives Considered

CyberSource

Payeezy does not provide fraud check facility and they provide JS based integration. Since client wants server side integration due to security and fraud check as well in place of using another third party for fraud. We went ahead with Cybersource
Nitin Garg | TrustRadius Reviewer

Thryv

Let's say use this software because it gives a lot of benefits to the company and we no other software use do not.
Donna-sue Carpenter | TrustRadius Reviewer

Return on Investment

CyberSource

  • E-commerce could not function without being able to take a credit card, they provide this ability
  • Fraud protection can stop a loss of many thousands of dollars a month.
  • Ease of connecting to PayPal
Anonymous | TrustRadius Reviewer

Thryv

  • We have grown our mailing list substantially.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

CyberSource

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Thryv

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

CyberSource
8.8
Thryv
9.0

Usability

CyberSource
Thryv
9.0

Support Rating

CyberSource
Thryv
8.6

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