BlackBerry Protect (CylancePROTECT) vs. CrowdStrike Falcon

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BlackBerry Protect (CylancePROTECT)
Score 8.4 out of 10
N/A
Cylance, a Blackberry company since the early 2019 acquisition, developed their flagship business antivirus and endpoint protection software in CylancePROTECT, featured in business and home editions boasting artificial intelligence guided protection. BlackBerry Protect is a post-acquisition evolution of CylanceProtect.N/A
CrowdStrike Falcon
Score 9.1 out of 10
N/A
CrowdStrike offers the Falcon Endpoint Protection suite, an antivirus and endpoint protection system emphasizing threat detection, machine learning malware detection, and signature free updating. Additionally the available Falcon Spotlight module delivers vulnerability assessment with no performance impact, no additional agents, hardware, scheduled scans, firewall exceptions or admin credentials.
$6.99
per endpoint/month (for 5-250 endpoints, billed annually)
Pricing
BlackBerry Protect (CylancePROTECT)CrowdStrike Falcon
Editions & Modules
No answers on this topic
Falcon Pro
$6.99
per endpoint/month (for 5-250 endpoints, billed annually)
Falcon Enterprise
$14.99
per endpoint/month (minimum number of endpoints applies)
Falcon Premium
$17.99
per endpoint/month (minimum number of endpoints applies)
Offerings
Pricing Offerings
BlackBerry Protect (CylancePROTECT)CrowdStrike Falcon
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BlackBerry Protect (CylancePROTECT)CrowdStrike Falcon
Considered Both Products
BlackBerry Protect (CylancePROTECT)

No answer on this topic

CrowdStrike Falcon
Chose CrowdStrike Falcon
Since CrowdStrike is a cloud-native platform, it reduces the need to maintain many servers on-premise and worldwide architecture. McAfee uses very high CPU and RAM resources on endpoints and servers.
Identity protection feature is a huge step towards zero trust implementation.
Chose CrowdStrike Falcon
Very flexible and more effective in detecting and blocking script based attacks.
Chose CrowdStrike Falcon
Overall I found CrowdStrike Falcon's EDR capabilities superior to their competitors. Also, the user interface has taken its time to mature and is very intuitive and has a natural flow. Policy configuration and assignment as well as the features and settings within the config …
Chose CrowdStrike Falcon
We use these solutions in a complimentary fashion.
Chose CrowdStrike Falcon
Trend Micro, Darktrace (I like Darktrace a lot too), Cylance.

Crowdstrike is as good or better than all the other products. Trend Micro AV/endpoint security is probably less mature, but CS and Darktrace are both excellent tools. Cylance is good too, but there has been some …
Top Pros
Top Cons
Features
BlackBerry Protect (CylancePROTECT)CrowdStrike Falcon
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
BlackBerry Protect (CylancePROTECT)
7.6
6 Ratings
11% below category average
CrowdStrike Falcon
8.8
70 Ratings
3% above category average
Anti-Exploit Technology9.06 Ratings8.963 Ratings
Endpoint Detection and Response (EDR)4.06 Ratings9.469 Ratings
Centralized Management9.06 Ratings8.570 Ratings
Hybrid Deployment Support6.33 Ratings8.24 Ratings
Infection Remediation8.05 Ratings8.967 Ratings
Vulnerability Management8.04 Ratings8.354 Ratings
Malware Detection9.06 Ratings9.369 Ratings
Best Alternatives
BlackBerry Protect (CylancePROTECT)CrowdStrike Falcon
Small Businesses
SentinelOne Singularity
SentinelOne Singularity
Score 9.1 out of 10
SentinelOne Singularity
SentinelOne Singularity
Score 9.1 out of 10
Medium-sized Companies
SentinelOne Singularity
SentinelOne Singularity
Score 9.1 out of 10
SentinelOne Singularity
SentinelOne Singularity
Score 9.1 out of 10
Enterprises
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 8.7 out of 10
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BlackBerry Protect (CylancePROTECT)CrowdStrike Falcon
Likelihood to Recommend
9.0
(17 ratings)
9.3
(73 ratings)
Likelihood to Renew
10.0
(1 ratings)
9.5
(2 ratings)
Usability
10.0
(1 ratings)
9.1
(1 ratings)
Support Rating
7.8
(4 ratings)
10.0
(8 ratings)
In-Person Training
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
BlackBerry Protect (CylancePROTECT)CrowdStrike Falcon
Likelihood to Recommend
BlackBerry
If I had to recommend an endpoint AV solution, [BlackBerry Protect (CylancePROTECT)] would be on the list...in fact at the top of the current list. It is a cost effective solution. When we did the bakeoff in our selection we built 3 generic W10 PCs. We located a Malware repository on the internet and downloaded a package of 100. The first solution stopped 80% from installing, the second stopped 100%, [BlackBerry (CylancePROTECT)] would not let the package download! Winner winner chicken dinner :)
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CrowdStrike
I would highly recommend CrowdStrike Falcon to any organization serious about bolstering its cybersecurity defenses. The platform's effectiveness in threat detection, proactive mitigation, and scalability make it a valuable asset in today's ever-evolving threat landscape. Despite some learning curves and integration challenges, the return on investment and the overall security enhancement justify its strong recommendation.
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Pros
BlackBerry
  • Fast and Unobtrusive, users hardly notice that Cylance is running on their computer, except when it detects something malicious
  • User interface is simple for end users, and the management interface is streamlined and easy to get started with. The management interface has a quick tutorial that comes up upon first login that explains all the different aspects of how to configure CylanceProtect.
  • Customer support is fantastic - in that if you get stuck or need help understanding a feature/setting, they are quick to respond and help to ensure that your configuration is set as optimal as possible for your scenarios.
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CrowdStrike
  • The Log analysis is very detailed and easy to use.
  • Prevent and block all type of malwares.
  • Great threat intelligence which is very up-to-date with the recent cyber attacks
  • very user friendly in access and management
  • Automated feature of detecting, taking action and closing incidents using fusion workflow.
Read full review
Cons
BlackBerry
  • It would be great if there was a way for an administrator to make a file as safe from the end user device when a false positive has occurred (which is rare). At present and administrator has to log into the web console, create an exception and then wait 60-120 seconds for this to be effective on the end user device, still great, but this can be frustrating for users that are urgently trying to use the file.
  • Executive reporting could be better. Just a single page dashboard report that could be included in other monthly reporting.
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CrowdStrike
  • Sometimes updates to sensor versions fail, which requires manual intervention by internal staff members
  • The variety of different administrative privilege levels is vast and sometimes confusing
  • Proactive notifications confirming the health of the environment would be great instead of just reporting on potential issues
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Likelihood to Renew
BlackBerry
It's simply been the best product I've used and tested within the past four years.
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CrowdStrike
Crowdstrike has a large suite of tools built for helping the engineers triage and respond to security event whenever identified. The ability to customize the security policies and implement more granular policies to different devices based on the functionality is unmatched. Crowdstrike provides so much of ability in a decent budget which ascertains the value for money or ROI.
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Usability
BlackBerry
  1. Great product
  2. Great technology
  3. Great people
  4. Great leader (Stuart McClure)
  5. Great Service
I work with hundreds of complex suppliers in healthcare and tech, and this company is more than just an extension of our business.
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CrowdStrike
I think it is a complete and very trustful XDR platform, with very few False Positives. It is very well supported by highly skilled professionals on all levels: from pre-sales engineers, Customer Account Managers and support engineers.
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Support Rating
BlackBerry
I have only used CylancePROTECT support one time and they were very fast and responsive with the answers that solved my issue. That is the only reason I gave them a 7 as I have only had one interaction with them.
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CrowdStrike
Support is generally pretty fast and gets right to the issue. We haven't had to use them much, fortunately, but the issues and questions we've had are usually answered quickly. The customer success manager/account manager you're assigned will also follow up with you on a regular cadence to ensure you're getting the most out of the subscription. There's not a whole lot of room to improve, other than the general confusion about what is/what is not covered in custom packages you're subscribed to. The initial purchase took much longer because of a package name changes and realignments of different modules into those packages.
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In-Person Training
BlackBerry
No answers on this topic
CrowdStrike
There is limited amount of learning that can be completed in an in-person training available. In my opinion, the self-paced learning provided by Falcon portal is more useful over in-person training. The support from Falcon is great and useful to overcome difficulties, if any.
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Online Training
BlackBerry
No answers on this topic
CrowdStrike
The training provided by Crowdstrike Falcon is complete in terms of the depth of technical knowledge and teaches the users about going through with the platform. There are lots of jargons for different tools that Crowdstrike Falcon has and this training teaches them all which helps in managing the platform better. Plus, the regular knowledge checks are also very helpful for the end user.
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Alternatives Considered
BlackBerry
Cylance, I believe is the only one that uses the predict and prevent execution of advanced threats and malware at the endpoint. Cylance is by far a superior product.
Read full review
CrowdStrike
CrowdStrike Falcon's cloud-native architecture gives it an edge in terms of scalability, ease of deployment, and real-time threat intelligence updates. The user interface of Falcon is intuitive and offers clear visibility into our organization's threat landscape. Our team felt more comfortable navigating Falcon's dashboard. CrowdStrike Falcon's API and integration capabilities meant we could easily incorporate it into our existing tech stack, enhancing our other tools. Falcon's seemed more flexible for our specific needs.
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Return on Investment
BlackBerry
  • We have the piece of mind that our endpoints are protected.
  • We have more time to work on other projects as we don't have to worry about computers being on to have scheduled scans.
  • Our computers CPU and RAM aren't going to be taken up with big process like typical anti-virus programs do.
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CrowdStrike
  • Centralized resource management means we need less tools to do the same job.
  • EDR data is massive and has to be factored into the overall cost of the product. You are exponentially punished for more devices.
  • CS has allowed larger coverage over devices and has discovered massive pockets of no protections.
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ScreenShots