37 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.4 out of 100

Likelihood to Recommend

CylancePROTECT

CylancePROTECT is very well suited for companies ready to make the next step away from signature-based antivirus to algorithm/machine-learning solutions. We did many demos of Cylance prior to purchase (along with an in-house stress test) of subjecting virtual machines to zero-day attacks with our current antivirus solutions against Cylance, and we were able to see the results of Cylance blocking all known threats, whereas our current antivirus failed spectacularly
Anonymous | TrustRadius Reviewer

VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Cb Defense has been working very well in our organization. It is giving us much better insight into the applications that people are running on their systems (without authorization). This software is also great because it provides visibility into systems that are remote (off the network but still have Internet access). The out of band feature is great to help ensure that the systems are protected even when a user is traveling.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Endpoint Security

CylancePROTECT
8.1
VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
9.4
Anti-Exploit Technology
CylancePROTECT
8.0
VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
9.3
Endpoint Detection and Response (EDR)
CylancePROTECT
8.0
VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
9.7
Centralized Management
CylancePROTECT
8.2
VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
9.3
Hybrid Deployment Support
CylancePROTECT
7.0
VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
9.0
Infection Remediation
CylancePROTECT
8.3
VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
9.7
Vulnerability Management
CylancePROTECT
8.7
VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
9.5
Malware Detection
CylancePROTECT
8.7
VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
9.3

Pros

CylancePROTECT

  • Easily managed from the cloud portal.
  • Doesn't require a connection to the cloud to be totally effective against threats.
  • Very easy to deploy in a domain environment.
  • Very easy to administer.
  • Notification when or if a threat is detected.
  • The client itself is protected from being stopped at the local PC level, a common thing that most threats do is stop the AV service from running.
  • Very easy to track what your top threats have been and mitigate them.
Eric Rise | TrustRadius Reviewer

VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

  • History of Process Execution, really anything that happens in the system is easily seen within the Dashboard. I can determine if a bad actor has infected the system, be it malware, backdoor, rootkit, Trojan, then from that point, I can put the system into Quarantine.
  • Being able to quarantine the system from the Dashboard. With these type of tools, pulling the power and running a hard drive image is not needed. Put the system in quarantine, start the analysis. A year ago, the network engineer might move the system into a VLAN that has no access to anything, except the system performing the remote analysis... Now I do not have to rely on anyone to move a system, power it down, pull the drive, or image the drive. I can just start the analysis right from my workstation.
  • The Live Response, again goes hand in hand with the quarantine feature.
  • By now, I am sure you see a process. Its simple, and easy and all done from a cloud-based console, called the dashboard. .. deploy the agent, create the policy, and active live response, set up email alerts, and monitor your endpoints... you are now ready to perform a triage in the event of an infection. We have step 1, step 2, step 3... but, just remember, things do happen, nothing is perfect, but this product has its advantages.
Brody Wright | TrustRadius Reviewer

Cons

CylancePROTECT

  • It would be great if there was a way for an administrator to make a file as safe from the end user device when a false positive has occurred (which is rare). At present and administrator has to log into the web console, create an exception and then wait 60-120 seconds for this to be effective on the end user device, still great, but this can be frustrating for users that are urgently trying to use the file.
  • Executive reporting could be better. Just a single page dashboard report that could be included in other monthly reporting.
Anonymous | TrustRadius Reviewer

VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

  • Policy management can be cumbersome. It is simple to set up a single policy but you have no way to apply the rules to multiple groups. If you need to set up the same rule to multiple policies, you need to type it over again.
  • Agent updates can be very slow to deploy. We use a mix of rolling out updates via the web console and our management appliance. It can take several weeks to update all agents.
  • We can be confused on why a rule will apply to a file. Sometimes something is blocked but we don't understand why.
Eric Samuelson | TrustRadius Reviewer

Likelihood to Renew

CylancePROTECT

CylancePROTECT 10.0
Based on 1 answer
It's simply been the best product I've used and tested within the past four years.
Eric Rise | TrustRadius Reviewer

VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

No score
No answers yet
No answers on this topic

Usability

CylancePROTECT

CylancePROTECT 10.0
Based on 1 answer
  1. Great product
  2. Great technology
  3. Great people
  4. Great leader (Stuart McClure)
  5. Great Service
I work with hundreds of complex suppliers in healthcare and tech, and this company is more than just an extension of our business.
Shaun van Niekerk, CISSP | TrustRadius Reviewer

VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense) 8.0
Based on 1 answer
The console of the product is very easy to use. It provides great detailed information about all aspects of things occurring on the endpoint. It was easy to deploy and set up. The centralized cloud-based interface has made it easy to add two domains and manage them under a single pane with multiple admins. The only reason I wouldn't give it a higher score is a little bit of lag between updated info from the clients and also the lack of accountability in the deployment process. You set the deployment up for multiple machines and can't easily see if it was successful and/or it takes a while to see if it succeeded or failed.
Anonymous | TrustRadius Reviewer

Support Rating

CylancePROTECT

CylancePROTECT 8.0
Based on 4 answers
I have only used CylancePROTECT support one time and they were very fast and responsive with the answers that solved my issue. That is the only reason I gave them a 7 as I have only had one interaction with them.
Brandon Engel | TrustRadius Reviewer

VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense) 8.7
Based on 6 answers
First, I need to disclose that our support is provided by SecureWorks. We purchased CB Defense from them, and they provide 24x7 monitoring and notification services for the solution and its deployment on our endpoints. To date, we are very pleased with this arrangement
Kevin Staley | TrustRadius Reviewer

Alternatives Considered

CylancePROTECT

Cylance, I believe is the only one that uses the predict and prevent execution of advanced threats and malware at the endpoint. Cylance is by far a superior product.
Anonymous | TrustRadius Reviewer

VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Cb is cloud-based and has a more advanced policy management. It also has better forensics information. Cost was similar, but Cb added cost savings in terms of IT management resources. We also have the ability to talk directly with engineers and have input on feature updates.
William Bocash | TrustRadius Reviewer

Return on Investment

CylancePROTECT

  • We have the piece of mind that our endpoints are protected.
  • We have more time to work on other projects as we don't have to worry about computers being on to have scheduled scans.
  • Our computers CPU and RAM aren't going to be taken up with big process like typical anti-virus programs do.
Andrew Vawdrey | TrustRadius Reviewer

VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

  • Cb Defense has had a positive impact on the business objectives since we've been able to check off "advanced threat prevention".
Christopher St.Amand | TrustRadius Reviewer

Screenshots

Pricing Details

CylancePROTECT

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

CylancePROTECT
8.6
VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
9.0

Likelihood to Renew

CylancePROTECT
10.0
VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Usability

CylancePROTECT
10.0
VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
8.0

Support Rating

CylancePROTECT
8.0
VMware Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
8.7

Add comparison