D&B Connect vs. Crisp Real-Time Risk Intelligence from Kroll

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
D&B Connect
Score 7.2 out of 10
N/A
D&B Connect is an AI-driven Data Management Platform based on the D&B Cloud that provides businesses with customer data and market insights. With D&B connect, users can collaborate on data management tasks, visualize, monitor, and benchmark data, as well as assess overall data health. Integrations with Master Data Management Platforms, Customer Data Platforms, and CRMs enable automated data updates and anomaly detection through the identity resolution engine. MAP integrations allow for the…N/A
Crisp Real-Time Risk Intelligence from Kroll
Score 9.4 out of 10
N/A
Crisp is a Social Media Safety and crisis monitoring firm, boasting technology that is trusted by some of the world’s largest, most well-known brands to provide fast, precise detection of critical issues and crises. Crisp is a Kroll company since the May 2022 acquisition.N/A
Pricing
D&B ConnectCrisp Real-Time Risk Intelligence from Kroll
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
D&B ConnectCrisp Real-Time Risk Intelligence from Kroll
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing is offered on a customized basis. Buyers should contact D&B for specific quotes.
More Pricing Information
Community Pulse
D&B ConnectCrisp Real-Time Risk Intelligence from Kroll
Top Pros

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Top Cons

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Features
D&B ConnectCrisp Real-Time Risk Intelligence from Kroll
Data Collection
Comparison of Data Collection features of Product A and Product B
D&B Connect
6.8
11 Ratings
16% below category average
Crisp Real-Time Risk Intelligence from Kroll
-
Ratings
Collection of first-party data7.411 Ratings00 Ratings
Collection of third-party data6.48 Ratings00 Ratings
Access to Third-party Data Providers6.67 Ratings00 Ratings
Data Classification
Comparison of Data Classification features of Product A and Product B
D&B Connect
7.6
9 Ratings
7% below category average
Crisp Real-Time Risk Intelligence from Kroll
-
Ratings
Audience taxonomy7.68 Ratings00 Ratings
Tag Management7.29 Ratings00 Ratings
Data Analysis Dashboard7.89 Ratings00 Ratings
Ad Network Integration
Comparison of Ad Network Integration features of Product A and Product B
D&B Connect
7.7
8 Ratings
3% below category average
Crisp Real-Time Risk Intelligence from Kroll
-
Ratings
Data Transfer7.88 Ratings00 Ratings
DSP integration7.67 Ratings00 Ratings
DMP Analytics
Comparison of DMP Analytics features of Product A and Product B
D&B Connect
7.6
7 Ratings
4% below category average
Crisp Real-Time Risk Intelligence from Kroll
-
Ratings
Campaign Analytics7.87 Ratings00 Ratings
Audience Analytics7.47 Ratings00 Ratings
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D&B ConnectCrisp Real-Time Risk Intelligence from Kroll
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DBeaver
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Mention
Mention
Score 9.2 out of 10
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Social Suite by Reputation.com
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Score 9.1 out of 10
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User Ratings
D&B ConnectCrisp Real-Time Risk Intelligence from Kroll
Likelihood to Recommend
7.4
(12 ratings)
10.0
(1 ratings)
User Testimonials
D&B ConnectCrisp Real-Time Risk Intelligence from Kroll
Likelihood to Recommend
Dun & Bradstreet
It is best suited when you don't want to just spray and pray kind of a scenario, this helps in targeting just the right people for making a sale. You can search people based on industry, function, level of seniority, geography, designation, etc. Mostly there are no scenarios where it is not appropriate in particular, if you don't want buyer intent data then in that case it is expensive and you can look for other options.
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Kroll
At $95 per month for unlimited seats, it's the cheapest solution for both support and marketing/sales teams if you need multiple seats. At the same time, everything works so smoothly and efficiently that you'd never believe it is such a cheap tool. Small teams could leverage their Free plan or the Pro tier, however, to get access to advanced features like chatbots or CRM integrations you'd need to get the unlimited package. Magic Browsing is another top feature that allows support teams to see what the client is doing on the website and guide him through the needed steps to troubleshoot any issues
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Pros
Dun & Bradstreet
  • Searching people who have the intent to buy your services or products.
  • It has as very good filter that helps pinpoint your targeted audience.
  • It has a large pool of contacts within the company, so helps to reach out to the right person via several connections.
  • The data available is fresh and current.
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Kroll
  • Intuitive chatbot functionality
  • Unlimited number of live agents at one fixed price
  • Real-time assistance with cobrowsing feature
  • A decent number of integrations with popular tools
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Cons
Dun & Bradstreet
  • in my opinion having to split usage between United States and International does not make sense on why this needs to be done....recommend eliminating this
  • need for improvement on error resolution....when an error is found the D&B resolution team is EXTREMELY difficult to work with...very clunky and automated when there is a need for personnal interaction
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Kroll
  • Number of native integrations could be bigger
  • Additional features for improving conversions like popup banners or guided tours to allow clients to combine multiple tools into one (like Intercom does)
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Alternatives Considered
Dun & Bradstreet
D&B Connect allows for a huge array of data values to choose from. Tamr is limited in that it only assists in identifying duplicate data records and highlighting the most accurate record from among the duplicates based on customizable filters.
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Kroll
Crisp has fewer auxiliary features that Intercom (popup builder and guided tours is something that comes to mind), however [I feel it] has MUCH better pricing tiers. It does 95% of things Intercom can do at 5% of the price. Both Drift and Freshworks provide similar solutions which are more expensive, but also have technical issues, which resulted in poorer performance of our website
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Return on Investment
Dun & Bradstreet
  • ROI can be achieved anywhere between 6 to 12 months depending upon your business.
  • The product is expensive but the data provided is good to an extent and a big sale can help achieve your ROI.
  • The data accuracy sometimes can be bad leading to bad domain reputation.
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Kroll
  • Radically increased conversion rates due to proactive chat bots
  • Increased customer satisfaction due to stellar support (built in screen share saves a ton of time for troubleshooting, unlimited number of agents helps to improve response times etc)
  • Saved hours of time of support team
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ScreenShots