Likelihood to Recommend Most cases in particular where D&B has been beneficial to our company is to see that a company has been involved in legal suits with other companies doing the same type of work as us. The visibility of seeing this allows us to see that a particular company has a history of bad faith in this industry with similar contractors, which we can then investigate further if necessary or make a choice to avoid doing business with them. Using D&B to qualify our vendors is appropriate in every case
Read full review 10 points for Kyriba is the least we can give you as we have achieved many cash management benefits. Today we don't have the same problems as when we didn't have Kyriba. It improved the payment relationship with our suppliers and provides us with detailed reports of all the financial processes that are carried out in bank management, we recommend it and we will use it indefinitely.
Read full review Pros Good analysis. Good data, as well as a lot of details statistics and scores, help to review and assess a customer's current situation and status. Company Linkage so that you can determine if the company is owned by another company or parent company. Read full review Bank Reconciliations - identifying outstandings on a daily basis and compiling a list of reconciling items. Payment file processing - ACH, BACS, and SEPA payments. Transactional reporting - lists of transactions for AP/AR entry. Balances reporting - monitoring account balances for treasury management. Read full review Cons organization of pdf of reports; it seems to be a little complex and hard to read with s much data and charts/colors included easier access via links to the definitions of the various metrics DNB uses. For example, what exactly is the Paydex and how do I use it/think about it Read full review There are a few downsides as well for this product like the system processing is different with different modules which are quite strange and sometimes get pretty taunting for the users. Also, the debt module needs improvement and should become more relevant to the overall software. This is one of the biggest cons I would say and it also needs to be fixed immediately for a better user experience. Read full review Likelihood to Renew Currently all of the Credit Managers use the report daily when review, setting up or investigating new or potential customers. They also use the repot when review current customer's to determine credit worthiness in the event there is a potential for bad debt, bankruptcy or an increase in growth with our company.
Read full review Very powerful treasury management tool, the reason it's not a 10 is implementation and support lags behind competitors. It can take a long time for issues to get resolved. But once it's set up properly, everything works well most of the time. Few if any other providers will have the same range of features.
Read full review Usability I would you rate the D&B Finance Analytics's overall usability a 9 because it is super easy to use. The only reason for a 9 is there are a lot of features that I didn't realize were there and was not sure how to actually use them or what kind of information I could get
Read full review It can always be better. There needs to be more instances wherein the user can make changes that work for them and those changes would be saved for future use, not having to make the same changes over and over again.
Read full review Reliability and Availability FOR THE MOST PART IT IS ALWAYS AVAILABLE. ON RARE OCCASSIONS i HAVE TROUBLE ACCESSING BUT AFTER I SUBMIT AN ISSUE IT IS CORRECTED
Read full review Performance 5--PAGES TEND TO LOAD SLOWLY MORE OFTEN THAN NOT. IT IS A PROBLEM I NOTICE MORE OFTEN WHEN THERE ARE EXTREMELY LARGE CORPORATE LINKAGES
Read full review Support Rating This is a great resource for us on the sales and accounting side of our company. The graphs and ratings based on Paydex, Failure Score, and Delinquency Score are so useful. This tool has endless ways to help a company be protected against things that can be damaging to their financial situation.
Read full review We have weekly calls with our support team to discuss ongoing implementation projects and other issues we find from time to time. They are very responsive to any questions we have and can escalate issues to a higher level of support if they do not have the expertise necessary to fix the problem. They are helpful in coordinating testing with banks if necessary, and provide regular statistics regarding support calls, causes of problems, and resolution.
Read full review Online Training WATCHED VIDEO ON HOW TO USE
Read full review Implementation Rating Skipping question, I was not involved in implementation.
Read full review We had some issues with one of the implementation people provided by Kyriba. The communication skills were lacking, with assumptions being made as to what we knew already. It was very frustrating. Once that was resolved, further module implementations have been smoother.
Read full review Alternatives Considered I have been given multiple free trials to competitors trade credit reports and have found that none are as comprehensive as D&B. D&B secures that most trade data which is the backbone of commercial credit reports worth and internal scoring models. That said, D&B charges a substantial premium compared to competitors which makes switching a viable option if budget is an issue
Read full review In previous companies, the payments were processed from an AS400 based module, which required a deep technical knowledge for every action required, turning simple things like adding a bank account into a nightmare With Kyriba, most of the processes and updates just requires a couple of clicks and copy/paste updated information
Read full review Scalability AT THIS PARTICULAR TIME, WE ONLY USE IT TO MAKE A DETERMINATION ON CREDIT. NO OTHER DEPARTMENTS HAVE ACCESS TO PROGRAM OTHER THAN ACCOUNTING
Read full review Return on Investment More or less improved efficiency in our Bank's underwriting process, but new deals have been slow as the economy worsens We haven't been creating much new business due to the environment we are in and the position we are in as a regional bank It will continue to strengthen our credit risk assessments Read full review Kyriba saves our department time, which is the most valuable thing we have. Before Kyriba we had to log into each bank to pull data for the prior day before we could enter our current day activity. Now the banks send the data right to Kyriba! It saves us about 3 hours of work each day from our old process. Kyriba has given us visibility into all of our bank accounts in a centralized platform. We can better monitor activity and use that information to make better business decisions. Kyriba has given us better transparency because of dual approval. One person has to enter information and another person has to approve information, so we have tighter controls. Read full review ScreenShots D&B Finance Analytics Screenshots